All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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5 / 5 Share

March 9, 2021

Super Cool! Exactly what I needed. Very user-friendly especially if you are not exactly the tech-savvy type.

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 8, 2021

Love this app and use it on dozens of stores! Can't live without it. Now I just need a few more characters so I can submit the review. Good. Done. Moving on now.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

March 7, 2021

like it so far. It's all I need in and more.it allows me to reach customers in their inbox and text. the wheel feature is so cool.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 5, 2021

La aplicación es muy intuitiva, pero si algo se te complica el área de ayuda técnica te apoya de manera muy rápida ya que te envían por mail videos tutoriales.

Store

Kixyz

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 5, 2021

Great customer service! i wish you could send campaign and sale alert texts like with sms bump also its a bit harder to create a creative email than it is in mailchimp. love the pop ups though!

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 5, 2021

Excellent customer service!! Couldn’t ask for better. Really pleased with this app. Highly recommended! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 4, 2021

I downloaded this app to drive new customers to my store and to actually checkout the first time they visit. I am already seeing results in less than one day. i will keep this app for sure!

Using app

10 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 3, 2021

This is a terrible app, designing an email is quite possibly the worst method of torture a human could endure.

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 3, 2021

Really impressed with the tool and the onboarding team. Very quick to respond to questions and help optimize our efforts.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 1, 2021

I just started using it today and I am pleased so far. Easy to navigate and I am happy that help/support is just a phone and or click away.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

After launching my Shopify store last year, I started using Privy's free plan and have successfully run campaigns (pop-ups and landing pages). If I didn't understand the tutorial, any questions I've had were quickly answered by their support team. I recently added the Email service for $13, which I believe is reasonable for my needs. I've created a winback, an abandoned cart, and a post-purchase email. Automation alone is a time-saver. I look forward to using Privy to create newsletters going forward too.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Hands down Privy is one of the best apps that I've worked with. I've successfully been able to streamline my marketing to my customers by using this app. Plus, my sales have grown so much more since using it. The pricing is reasonable especially for a small business. I highly recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great app to help any business get more sales online through their shopify store in any niche. Recommend

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Lots of possibilities in terms of templates and promotions - pretty easy to customize and can be done by novice users. I did research quite a bit before settling on a promotion/exit-intent app - and chose Privy because was the best price for so many promotion options. The only noteworthy issue I've faced so far is when making too many customized changes, the editor can freeze or take long to load. To get around this, I just simply save and exit the editor after making multiple changes to a template and then re-open the editor and continue making any additional changes.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

Great for popups so far with the exit-intent pop up. Great customer service. Have enjoyed this so far!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

I have been buying software for companies I run for 20+ years, this was by far the best on-boarding experience I have had. Thank you Jen! I'm really excited to see what next!

Store

MaxBP

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Great email capturing capabilities. We have been able to collect emails through their various popup designs.

Using app

2 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 16, 2021

so far so good im pretty new to everything so still trying to work everything out, but so far it is definitely an improvement

Using app

12 days

Total reviews

3

Average rating

4.3

4 / 5 Share

Feb. 15, 2021

Still finding my way around and learning how to put everything together, but I love that there are so many options. And Customer Support, although no online chat available, has always been so quick to respond!

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 13, 2021

So far, so AMAZING! Privy is ridiculously easy to set up and use. Everything is completely customizable, and IT WORKS! I just launched my business less than a month ago, and I've gotten nearly a dozen sales just from Privy pop ups. Can't say enough how wonderful this app is. The cart saver and newsletter pop ups are extremely valuable, and I'm going to also use this to run my newsletters too. Without Privy, I highly doubt I would have the newsletter signups that I do. If you're on the fence, you shouldn't be. This app is the best one I've added to my store.

Using app

About 2 years

Total reviews

1

Average rating

5.0