Privy ‑ Pop Ups, Email, & SMS

March 22, 2021

The UX of this app is quite poor - it is really not that easy to navigate or create campaigns from scratch with no prior knowledge. I am committed to spending the time to learn as it seems like its features are fantastic and once you learn it then it will be very useful but my patience is wearing thin with it's ease to use.

March 18, 2021

ive even paid for a subscription yet the UX is clunky, its impossible to send a campaign. Will delete one my payment period ends

March 18, 2021

I used this app to help me achieve more signups for my shop newsletter. I have seen increases in sales and signups. I am very happy with Privy and cannot wait to watch my business grow more in the future.

March 17, 2021

Perhaps this app is really good like all the five-star ratings. However, if you would like to uninstall or remove the app, there will be leftover codes that slow your web down or, rarely, break your site. And they will not provide ANY guidance of where the code is or how to remove them. Install at your own risk.

March 17, 2021

We have been using this app for a couple weeks now. The one-on-one boarding helps us as we understand all aspects of Privy. Between the offerings, customer service and support, there is much value in paying for Privy. We look forward to continuing to use them!

March 15, 2021

Well worth the money! We use privy on our store for email marketing, abandoned cart recovery and the popup feature. We have seen a major conversion in customers since adding privy. Well worth the cost.

March 9, 2021

Super Cool! Exactly what I needed. Very user-friendly especially if you are not exactly the tech-savvy type.

March 8, 2021

Love this app and use it on dozens of stores! Can't live without it. Now I just need a few more characters so I can submit the review. Good. Done. Moving on now.

March 7, 2021

like it so far. It's all I need in and more.it allows me to reach customers in their inbox and text. the wheel feature is so cool.

March 5, 2021

La aplicación es muy intuitiva, pero si algo se te complica el área de ayuda técnica te apoya de manera muy rápida ya que te envían por mail videos tutoriales.

March 5, 2021

Great customer service! i wish you could send campaign and sale alert texts like with sms bump also its a bit harder to create a creative email than it is in mailchimp. love the pop ups though!

March 5, 2021

Excellent customer service!! Couldn’t ask for better. Really pleased with this app. Highly recommended! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

March 4, 2021

I downloaded this app to drive new customers to my store and to actually checkout the first time they visit. I am already seeing results in less than one day. i will keep this app for sure!

March 3, 2021

This is a terrible app, designing an email is quite possibly the worst method of torture a human could endure.

March 3, 2021

Really impressed with the tool and the onboarding team. Very quick to respond to questions and help optimize our efforts.

March 1, 2021

I just started using it today and I am pleased so far. Easy to navigate and I am happy that help/support is just a phone and or click away.

Feb. 27, 2021

After launching my Shopify store last year, I started using Privy's free plan and have successfully run campaigns (pop-ups and landing pages). If I didn't understand the tutorial, any questions I've had were quickly answered by their support team. I recently added the Email service for $13, which I believe is reasonable for my needs. I've created a winback, an abandoned cart, and a post-purchase email. Automation alone is a time-saver. I look forward to using Privy to create newsletters going forward too.

Feb. 26, 2021

Hands down Privy is one of the best apps that I've worked with. I've successfully been able to streamline my marketing to my customers by using this app. Plus, my sales have grown so much more since using it. The pricing is reasonable especially for a small business. I highly recommend.

Feb. 25, 2021

Great app to help any business get more sales online through their shopify store in any niche. Recommend

Feb. 22, 2021

Lots of possibilities in terms of templates and promotions - pretty easy to customize and can be done by novice users. I did research quite a bit before settling on a promotion/exit-intent app - and chose Privy because was the best price for so many promotion options. The only noteworthy issue I've faced so far is when making too many customized changes, the editor can freeze or take long to load. To get around this, I just simply save and exit the editor after making multiple changes to a template and then re-open the editor and continue making any additional changes.