All reviews

Rating Breakdown

  • 5
    76% (18,846 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (472 ratings)
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5 / 5 Share

Aug. 19, 2020

Just started using, seems like be a solid email campaign tool! Hoping that the longer I use it thee better conversion results we see.

Store

Saanns

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 19, 2020

Privy is stealing the customer and order data and sending it to marketers website. Here is the proof ( note, we DO NOT have a big commerce website): I found some major issues in the console partial page load. https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fbrooklyn-equipment.com%2Fproducts%2Fclorox%25C2%25AE-disinfecting-wipes-6-canisters-of-75-wipes-free-shipping&tab=desktop&hl=en The App Privy has a larger Payload than Facebook and has been throwing all kinds of render blocking issues in the search console. I did some digging and Basically they are stealing every data point and customer information detail, info about your store, orders and who knows what else and sending it out to several APIs. This is bad news and has been slowing down the site for some time. Screen Shot 2020-08-19 at 4.43.21 AM.png Here is their full execution https://shopify.privy.com/widget.js?shop=ppe-marketplace.myshopify.com They are sending sensitive info like this on every user page load or add to cart: https://brooklyn-equipment.com/cart.js?Dyo8o6fYTacbWPfPY=1 Turns out they are sending your data to be remarketed, they could even be sending emails right after people visit, idk. 1. dp1.33across.com 2. loadus.exelator.com & loadm.exelator.com & load77.exelator.com 3. cm.g.doubleclick.net 4. ps.eyeota.net 5. secure.adnxs.com 6. l.sharethis.com Here are screen shots images showing the API connection tracking: https://www.dropbox.com/sh/uih401fn8vlbukh/AABLSQGU4II3aJ64MW8q9W3ja?dl=0 DO NOT USE THIS APP ------- After the developer answer we did more research and we found 3rd party confirmations that we are not imagining things. Here is more stuff to read: https://www.comparitech.com/blog/vpn-privacy/simple-share-buttons-sharethis-privacy-update/ ----- read other reviews too, we are not the only ones with this concern

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hi - yikes. Hate to see an experience like this. We took a look at the files you shared with our developers, just to triple check. Just to be 100% clear, Privy does not steal customer or order data, or use that for any purpose other than providing the functionality of our service, directed by you the merchant while building campaigns using Privy's marketing software. The bigcommerce code you shared only runs on bigcommerce stores. It's only purpose is to support certain features within Privy like targeting and abandoned carts. No data is shared to bigcommerce. Also, we don't load or redirect to any of the links you posted. The only service we incorporate of the ones you listed is share this. sharethis simply powers the sharing tools you can add to your privy popup and landing pages, that help your visitors easily share your store's website to their networks. And the screenshots you share in the link don't really articulate your concern. We take privacy seriously. We'd be happy to take a deeper look if you reach out directly through live chat support or by emailing [email protected] directly. We'd love to help drive confidence and point you in the right direction on this.

4 / 5 Share

Aug. 19, 2020

It is easy to handle, subscribers are entered to the list. Great! As I am in Germany, I would like to see a mail to the customer to confirm his subscription (German law...)

Using app

About 4 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 19, 2020

wow this is great, though i haven't gotten any sales out of it but i love it response, so i will recommend these app for new starters like me

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Perfect! Absolutely loved it. Very easy to use, and syncs with Mailchimp easily through Shopify. Glad I've installed it.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 18, 2020

Don’t get how it works. Wish had better instructions and better support. If see this please reach out and let me know how to use this lol.

Using app

9 months

Total reviews

2

Average rating

3.0

4 / 5 Share

Aug. 17, 2020

Bit difficult but nice app. I couldn't get signup yet that's why no campaign yet to publish. Very nice tool.

Using app

6 months

Total reviews

13

Average rating

4.6

4 / 5 Share

Aug. 16, 2020

I used it to email customers and also provide discounts when they sign up. it would be nice if there was more help with adding your own email to the domain section for the dns I got lost there and needed a little more help with that.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 16, 2020

It's helping but the discount code isn't generating, Nor is it being sent to customers that sign up For the discount. Please help

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

I used this app like it was common sense. It was simple and took me no time at all to complete my tasks. Quality app do rate it.

Using app

6 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 15, 2020

I like the app but there are some technical issues. But it works for what I needed it for. Three stars

Using app

5 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 14, 2020

I wanted an app to add a pops ups on my website as well as automatically send out emails. I find this app very easy to use with great instructional videos. Thanks for making it so easy, so I don't have to spend too much time on it.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

I used this app to help launch my online boutique. Its easy to use. I just wish email was included during the trial period.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

So easy to use and set up, I had the exact pop up I wanted literally in minutes after signing up! Very impressive!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

I've just started using this app and I feel like it's really easy to use and I can't wait to see the conversions come through!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

5 star

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

This APP is very practical and convenient, and can effectively capture customer information. I am Very recommended, there is a free version to use, and there are prices, depending on personal needs

Store

dttdeye

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Privy is going to help me with email marketing, with its easy to use interface I believe it will be highly effective. All you do is drag, drop, and fill in the spaces. It does not slow down your website and is a wonderful app a must-have

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

This app is good. However I wish setting up the pop-ups were more visual and all the parts to access and make changes were right there in one screen.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

1 / 5 Share

Aug. 13, 2020

Cannot get my pop up to work and am convinced that during the free trial nothing works to force you to upgrade

Store

KJandMe

Using app

About 2 hours

Total reviews

1

Average rating

1.0