All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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1 / 5 Share

Aug. 10, 2020

Way too difficult to use. App takes you out of the Shopify interface and forces you to use their UI. Poorly designed and convoluted.

Using app

12 minutes

Total reviews

7

Average rating

2.9

5 / 5 Share

Aug. 9, 2020

Nice app to start with and make your job much easier. Will look forward to using it and see how it goes in long run.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 9, 2020

I just installed app 4 days ago to my new tshirt store. So far im very pleased with the monitoring, reporting and suggestions being offered by Privy. Looking forward to a prosperous relationship. One Love. G

Using app

5 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 8, 2020

Customizing the templates was a little difficult for me, but I like that this app is helping me get subscribers and overall it is pretty simple to set up.

Using app

8 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 7, 2020

The app is fairly functionable to its meaning. The exit campaigns could allow a wide range of font size on headings and titles and not glitch.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 7, 2020

so far is great I cannot wait to see what else i will be able to do with it. Thank you for developing this app for the store

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Very user friendly and already got a few conversions on the first day using it! I will definitely keep this tool in my arsenal.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

I really like this APP. It's a one-stop-shop to help us manage traffic and other marketing initiatives.

Using app

4 months

Total reviews

9

Average rating

5.0

3 / 5 Share

Aug. 6, 2020

The app has awesome functions and really can help any brand, but for brands who page speed matters - it's not a solution. You have an option to use or not Google reCaptcha - in both ways the code of recaptcha loads and your app is adding with all its code and calls over 30 requests to my page - here is a proof just scanned in GtMetrix: http://prntscr.com/tvb47k I am sorry about my low stars feedback but your app is so popular - please invest in optimizations!

Using app

9 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 6, 2020

This app was easy to setup and instant in its campaign launch. I am really happy with the service so far.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

I use privy on all of my stores for the awesome wheel spin feature. customers love interactive games to win discounts, this is a easy way to boost checkouts.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

We use it for client fidelity, our client database exist because this app, we like to be less heavy do.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

Super Easy to Use and Customize! Great for increasing conversions and building customer relationships.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 4, 2020

This app will slow down your website, even after removing it, it leaves behind so much code, worst app support ever

Using app

About 1 month

Total reviews

6

Average rating

4.0

5 / 5 Share

Aug. 4, 2020

I like it, it is very easy to use. The platform is very friendly. I hope to increase my sales using privy. Thank you

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Highly recommend Privy! From the well designed pop ups which are easy to set up and definitely generate additional revenue (easy to personalise and align to your brand colours) to the newsletters, again which look great with no need to import customers. Very slick app and the support team are extremely helpful, they want Privy to work for your business and that shows in their interactions.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Great app. I like the intuitive interface and great features. I would highly recommend this app to others

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 4, 2020

Still learning but I am gaining signups. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Using app

2 months

Total reviews

3

Average rating

4.7

2 / 5 Share

Aug. 3, 2020

I have spoken to customer service and I was charged $10 for the email to be sent to no one. I ended up using the shopify email where I saw that 10 people out of the 15 contacts are subscribed to my newsletter. I dont understand and from what your representatives keep telling me it seems the email can only be sent to people that have purchased. Worst App ever. Even if I misunderstood and still dont understand it is way too complicated to figure out why the emails are not being sent. The reasons explained to me by your representatives make no sense to a normal person. Also the fact that removing the app alone does not close the paid plan is a rip-off. I really dont understand why i paid $10. I hate this service. I feel like you guys took advantage of a new customer that was willing to pay you. I hope you guys feel good about the jobs your doing. Good riddance.

Using app

6 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 3, 2020

I enjoyed how easy this was to set up! Got started on a free trial and was able to do everything to customize my popup according to design.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0