All reviews

Rating Breakdown

  • 5
    75% (3,181 ratings)
  • 4
    14% (612 ratings)
  • 3
    5% (195 ratings)
  • 2
    2% (88 ratings)
  • 1
    4% (176 ratings)

Reviews with Text

  • 100% (4,248)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2019

LOOKS GOOD SO FAR. just downloaded the app and will be able to give better review at a later date..

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

4 / 5 Share

Dec. 11, 2019

Privy didn't work very well for us but I can see why it's popular. It's very affordable and easy to use, but sometimes that's at the cost of functionality-from major function of contact segmentation to really small details such as sending test emails to multiple emails or flexible scheduling based on contact time zones. Again, it's a simple solution for perhaps most small businesses on Shopify who cannot afford spending $100+/mo for <10k susbcribers.

Using app

8 days

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for the review! Although Privy wasn't the best solution for you, we appreciate your perspective and appreciate the feedback.

5 / 5 Share

Dec. 10, 2019

good so far, only just started using it, really enjoying it and looking forward to seeing how it goes! Trying to find what it is happening with the pop u after sign up.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

2 / 5 Share

Dec. 9, 2019

It's quite difficult to understand. There are nothing to help you understand what each item is and how to use it (hover overs or links to explanations). My intent is to offer a download to a client when they sign up for an email, nothing to help me understand how to actually accomplish that. I will be uninstalling and continuing to look for a solution.

Using app

26 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for the feedback. If you're still interested, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training to see what Privy can do for your business.

5 / 5 Share

Dec. 9, 2019

Very intuitive. Just started using it and seems pretty easy. Loving the free trial for small stores.

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

5 / 5 Share

Dec. 8, 2019

So far it performs as advertised. I was impressed with how quickly I could get popups on my website.

Using app

42 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

Dec. 7, 2019

Wow, this app is amazing! It helped me create an exit popup blocker and provide a discount to new customers.

Store

Junobie

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

Dec. 7, 2019

I used this app for the first time during a black friday sale and it helped us collect a lot of new emails for marketing.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

4 / 5 Share

Dec. 6, 2019

Getting used to it. So far so good. A little concerned with variable costs based on number of users... might like a fixed price to start after trial just to get feet wet. Don't see how to create spin a wheel etc type things... only see initial signups so far. but getting there. typing this now because I got tired of you popping up and asking for a review now it won't let me submit this... just keeps in a loop?

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Totally understand if it’s too early to give an accurate review. Thank you for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

Dec. 6, 2019

Slightly confusing. Would like to be able to chat with tech support IRT. Other than that, great and resourceful service.

Using app

2 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for the feedback. We do offer chat support and support via email, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

4 / 5 Share

Dec. 4, 2019

A great tool to engage new and existing customers. I would highly recommend this as an easy to use tool with effective features

Using app

4 months

Total reviews

2

Average rating

4.5

2 / 5 Share

Dec. 4, 2019

Just installed, testing out. Looks like it requires you to review with a certain amount of words and starts before completing setup. Trying to figure out how to change the send from email. It's not finding my DNS records right away. Reading their help files. Hopefully I will figure this out soon.

Using app

About 1 hour

Total reviews

4

Average rating

4.3

4 / 5 Share

Dec. 4, 2019

this app has a very user friendly interface and lots of effective features that assist me in customer information acquisition! I would definitely recommend this app to any business owner

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 3, 2019

The pop up templates should have an intuitive field area to know it's going to automatically initiate the coupon or discount in the creation process of the pop up.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

This help has been great and super helpful! I definitely recommend you to use it as it’s brought added revenue.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

2 / 5 Share

Dec. 2, 2019

Pricing is better than a lot of other competitors but rightfully so...just not a good user experience and the aesthetic + default templates are very unappealing. I will be looking into alternatives soon.

Using app

5 months

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at [email protected]

5 / 5 Share

Dec. 2, 2019

I had very good results and it was very easy to use, very intuitive. It's well designed and i would recommend it.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

Nov. 30, 2019

seems to be a good program...needs to be a bit more user friendly. Being new to these type apps was pretty lost at first

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2019

Been working with Privy for a couple of weeks and I am highly impressed with their customer support team. My experience with other companied had been rocky and I feel that Privy listened very well to all my needs and acted very fast. I really am looking forward to diving in much deeper this winter to create the best 2020 pop up and email marketing campaigns with Privy.

Using app

10 days

Total reviews

8

Average rating

5.0

3 / 5 Share

Nov. 30, 2019

I am not enough of an expert with Privy to say but I not impressed enough to move to the paid version

Using app

7 months

Total reviews

3

Average rating

4.0