Privy ‑ Email, SMS & Pop Ups

ONLY used for a day and continue to get review notification. so far so good. 5/10/2019 Upgraded to paid. too expensive for what is offered. Downgraded back to free. 3/2020- Free stopped awhile ago but id never deleted the app. although i was not receiving services, privy was still tracking my activity and new subscriber emails! Not cool.

The pop up portion of Privy was extremely helpful, now that mailchimp does not integrate with Shopify and we've tried Privy it is extremely disappointing. Its not an intuitive UI. The text color does not match when you send the test emails and you can change it, but it does not change on the test email. You can't get customer support. Help features are a contact sub,mission form that doesn't even get addressed over weekends. I easily would've rated Privy 5/5 stars for the email signup pop/up...that's the only reason this isn't a 1 star

can't find the url - seems to be good for design.

The mobile version of the popup is showing the HTML code instead of the title, and the support team hasn't responded to my inquiries.

Not sure why you have to upgrade to sync an email address. Not cool to say it is free and then upsell us that way. You can mention it on the front of your website in big bold letters up top where we can see it instead of having to look for it. Mention that you have a free version where you can't sync your email address and then mention that you have a paid version where you can sync your email address. People appreciate transparency and being up-front instead of finding out later. I think the free version should let people sync at least 1 email address and the paid version should let people sync multiple email addresses.

A little difficult at the beginning. can't figure out where to start designing email sing up pop up

READ THIS if you are an Infusionsoft user or somebody wanting to save some money on monthly fees. We considered Privy when looking for an IS friendly pop-op. Paid version of Privy is overpriced compared to MailMunch. If you're looking for a good popup that is competitively priced, check out MailMunch. They (Privy) offered a sales price to us when we first signed up, but the day after it was no longer available and twice the price. It was easy, but really all PopUp apps are well designed. Money saved is added margin, so we looked for another option and glad we stumbled upon MailMunch. Great service, awesome analytics, and an outstanding alternative product.

Disappointed. Spent time creating the campaign and just had two questions I needed help with to complete it. Was responded to with a read the How To page, which I had obviously done and hadn't found the answers there. Which he responded to with a rude this = that (still not answering the question). Could have been a good 5 stars but there are far too many good apps out there with incredible customer service to waste time on one that is not helpful and rude.

Doesn't work well on mobile, I gonna wait for improvements.