Privy ‑ Email, SMS & Pop Ups
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.5
feedback
4,252
chart
#2,823
All reviews
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July 12, 2019
The new pricing of this App is ridiculous considering I don't use it for email campaigns. Going from a FREE app to being $70 a month based on PAGE VIEWS alone?! Ridiculous. Uninstalling and finding a different App. Now they'll get new customers who will pay the outlandish fees because of the high ratings from customers who used the App when it was free. Really poor, extortionist practices. I am so unimpressed. I was willing to go to a paid plan, thinking it would be 5, maybe 10 dollars a month. Nope. Absolutely not worth the 70-200% markup they're now charging customers.
July 12, 2019
We use the Privy-Exit Pop Ups & Email for our Canadian and USA storefront on Shopify. They have a very user friendly interface and I have not had any issues with the app to date. I do recommend it.
July 12, 2019
The pop-ups are very customizable and user friendly. I like the unique discount code you can create that automatically syncs with Shopify. So far so good.
Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
July 12, 2019
at the moment it's easy to handle and start with, templates are nice enough to get the job done with good design. It will be great if the tutorial / guideline are more clear and easier to find out coz i always cannot find exactly what i want in the website. e.g. examples of how smiles work with privy ( what i can find in you tube it's just audience targeting , or this is the only function? by combining both ? ) Customer service do response for my question which really appreciate that. i would like to join the live tutorial but it was hard for me to squeeze a specific time to sit down + different time zone , which is hard to match, what a pity
Thanks for the feedback! We have more tutorials at privy.com/tutorials and offer live training to new users on a weekly basis (we'll be offering more times in the near future, stay tuned!). Hope you are able to get the help you need, don't hesitate to reach back out to support at [email protected] with more questions.
July 12, 2019
I can not tell if privy works but it is easy to set up and configuring the design. Looks promising
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online to make sure Privy is working on your site.
July 11, 2019
Really good form. No complaints. We haven't had any problems with it and we have been using it now for about 6 months.
Using app
6 months
Total reviews
6
Average rating
4.3
Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
July 11, 2019
works as described. starting helping me grow my list already. would recommend to any store looking to increase there list.
Thanks for the review! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
July 11, 2019
I used the Privy "Spin to Win" campaign to help grow my list. The conversion rate was 10% well above the 2% conversion rate I had with other exit intent pop-ups. Oh, and the support team is super helpful!
Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
July 11, 2019
Works great so far! Excited to see the features more as we dive into pivy pivy pivy . . . com com com I did enjoy
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
July 11, 2019
looks good, havent used them but it integrates with klaviyo. cant wait to get started. <3<3<3<#<3<#<3<
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
July 11, 2019
It´s really nice and connects to Active Campaign. Thanks a lot for your help and service with the app.
Thanks for the review! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
Feb. 3, 2020
I currently use this app to capture persons' email addresses to keep in touch with them by updating them about what is happening on the store by of offers, new products, etc... It works just fine for me.
Thanks for the review! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
July 10, 2019
So far its been really easy to use Privy and the options are great. Would definitely recommend for anyone looking for an email marketing platform
July 10, 2019
All I can say is: check the new price plan. It´s it just ridiculous how much money they want!!! How can you charge on monthly page views????
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.
July 9, 2019
I have been using this app for over a year with just the basic features and only 1 campaign. Because my overall website has a lot of page views they want to bill me $140 a month.
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.
July 9, 2019
I like how this app easily instructs me and lets me change the colors I use to my exact website colors with hex codes.
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
July 9, 2019
The product appeared to work well but we found the company's 'service' (incessant emails) to be so annoying that we shelved the overall project in favor of other ones. Our phone meeting was bizarre. The final straw was the 'new pricing plan' which effectively killed our preliminary work- but the reality was no one in our company wanted to work with Privy. So if you are looking for an exit pop up it works- but if you are looking to be left alone to run your business go elsewhere. This isn't rocket science.
Thank you for the review, and sorry we didn't get off on the right foot. We'll certainly take this feedback into consideration. Best of luck!
July 8, 2019
Loved this app, then Privy decided to take it from being free, to being $140 a month. No joke. Beginning July 9th, 2019, they now have it set up so that as long as you get fewer than 5,000 page views a month, it's free. But at my monthly page views (around 55,000) they want me to pay $140 a month. $140. A. Month. That's more than I pay for my website! Don't get me wrong, I would gladly pay for the app, as I definitely think it added value. I'd pay $20-$40 a month, which is more than I pay for any other app for my website. But $140 a month?? Get real Privy.
July 8, 2019
We are using this app for 2 weeks and it is driving more than 10% signups on total traffic and more than 10% redemption on signups. Warmly recommended! Good job Privy!
July 8, 2019
I like this app for a long time. I used it on several of my stores. It is perfectly working. I don't know why I would use any other