All reviews

Rating Breakdown

  • 5
    75% (3,072 ratings)
  • 4
    14% (591 ratings)
  • 3
    4% (183 ratings)
  • 2
    2% (86 ratings)
  • 1
    4% (173 ratings)

Reviews with Text

  • 100% (4,101)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 10, 2019

All I can say is: check the new price plan. It´s it just ridiculous how much money they want!!! How can you charge on monthly page views????

Using app

10 months

Total reviews

9

Average rating

4.1

Developer Reply

Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.

1 / 5 Share

July 9, 2019

I have been using this app for over a year with just the basic features and only 1 campaign. Because my overall website has a lot of page views they want to bill me $140 a month.

Using app

Almost 2 years

Total reviews

3

Average rating

1.0

Developer Reply

Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.

5 / 5 Share

July 9, 2019

I like how this app easily instructs me and lets me change the colors I use to my exact website colors with hex codes.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

1 / 5 Share

July 9, 2019

The product appeared to work well but we found the company's 'service' (incessant emails) to be so annoying that we shelved the overall project in favor of other ones. Our phone meeting was bizarre. The final straw was the 'new pricing plan' which effectively killed our preliminary work- but the reality was no one in our company wanted to work with Privy. So if you are looking for an exit pop up it works- but if you are looking to be left alone to run your business go elsewhere. This isn't rocket science.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the review, and sorry we didn't get off on the right foot. We'll certainly take this feedback into consideration. Best of luck!

1 / 5 Share

July 8, 2019

Loved this app, then Privy decided to take it from being free, to being $140 a month. No joke. Beginning July 9th, 2019, they now have it set up so that as long as you get fewer than 5,000 page views a month, it's free. But at my monthly page views (around 55,000) they want me to pay $140 a month. $140. A. Month. That's more than I pay for my website! Don't get me wrong, I would gladly pay for the app, as I definitely think it added value. I'd pay $20-$40 a month, which is more than I pay for any other app for my website. But $140 a month?? Get real Privy.

Using app

Over 1 year

Total reviews

13

Average rating

4.7

5 / 5 Share

July 8, 2019

We are using this app for 2 weeks and it is driving more than 10% signups on total traffic and more than 10% redemption on signups. Warmly recommended! Good job Privy!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2019

It is really working and collecting emails on the pop up menu. Great Tool to have. It also broadcasts.

Store

STYLNN

Using app

About 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

July 7, 2019

seems good but i'm having trouble navigating my way around. I have started a few campaigns but can't find where they are saved to. I'm sure I'll figure it out but it's taking longer than I would have hoped.

Using app

About 2 months

Total reviews

1

Average rating

3.0

1 / 5 Share

July 7, 2019

Shady business practices, taking advantage of site data they have been given access to to try and force a payment scheme on my site. Will never use again, and I encourage any shop owner who wants to do business with trusted partners to go find another app to integrate into their site.

Using app

Over 2 years

Total reviews

3

Average rating

1.0

5 / 5 Share

Oct. 28, 2019

This app is one of my favorite applications because it allows for attractive popups with ease! Probably going to upgrade.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2019

great app.I like it. Good to use and I can use it for my store with ease. I recommend it to every shopify users.

Using app

23 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 5, 2019

I like the app but it would be better if you didn't need to know coding to fix the emails and popups.

Using app

9 months

Total reviews

1

Average rating

4.0

1 / 5 Share

July 5, 2019

This app was great as a free app. Suddenly charging based on website views rather than a subscriber list means my costs have gone up 140%. Other companies charge less than half of this.

Using app

Almost 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

July 4, 2019

Privy has gotten me a lot of extra revenue through the pop up exit intent bar. I just integrated it with Klaviyo and that will help as well. Great interface and easy to use app. This is a must have. You don't need any coding skills and you can create a variety of campaigns within the app.

Using app

3 months

Total reviews

5

Average rating

5.0

2 / 5 Share

July 3, 2019

There is a problem. the customer is not getting the advertised discount of 15% . They get 5% instead

Store

UEndure

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

July 3, 2019

They wanted a review, even though I have not had an opportunity to use and test the software yet.

Store

WUDN

Using app

1 minute

Total reviews

9

Average rating

5.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

2 / 5 Share

July 3, 2019

It’s really difficult to customize. I can’t put Japanese characters when I edit on pop up. I’ll come back after it developed.

Using app

About 2 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.

5 / 5 Share

July 3, 2019

I love how the confetti explodes when a user signs up. It makes me smile, so I know it's making someone smile out there too :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear, thanks :) If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

4 / 5 Share

July 2, 2019

You need to pay to do newsletters, which isn't really clear from the get go, but so far it seems pretty good.

Using app

1 day

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for the review and feedback. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

5 / 5 Share

July 2, 2019

Still learning the app, but hoping it will help increase sales. ....................................

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training