All reviews

Rating Breakdown

  • 5
    75% (3,087 ratings)
  • 4
    14% (595 ratings)
  • 3
    4% (184 ratings)
  • 2
    2% (87 ratings)
  • 1
    4% (174 ratings)

Reviews with Text

  • 100% (4,123)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2019

The app is great for conversion and really simple to use. Would recommend for anyone who wants to increase sales.

Store

T.CROWE

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We love to hear that! Thanks for the review. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

April 25, 2019

Love this app, helps me get sales and get new customers! Check it out in action at www.carbxn.com :)

Store

Carbxn

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thanks for the review. If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

April 24, 2019

The app is great and setup is quick for my store. It is easy to use! My email list has gone up since starting.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Woo! That's great news. If you need any help, please don't hesitate to reach out to us at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

4 / 5 Share

April 24, 2019

Just started using the app and seems easy enough. Support is a little slow getting back to you with help though

Using app

4 days

Total reviews

19

Average rating

4.9

Developer Reply

Totally understand if it’s too early to give an accurate review. Have sent your store directly to support to ensure they are notified you are looking for help. As you continue to get started, please feel free also check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training.

4 / 5 Share

April 24, 2019

too expensive an dkjakjfkdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the feedback. Let us know if we can be of any help at [email protected].

5 / 5 Share

April 24, 2019

Great App, and excellent service! I can not fault them they are always happy to help and get any issue fixed asap. Highly recommend

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

We love hearing that kind of feedback and thank you for the review! Please continue to feel free reaching out with any questions to [email protected].

5 / 5 Share

April 23, 2019

Just started using this app and am already very impressed. i haven't even explored all features as yet but am finding it very easy to use and I really like the templates provided.

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

April 23, 2019

I used this app and it helps us a lot to capture visitor who are an exit on web site. Love this app.

Using app

26 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

June 3, 2019

Great app to use when you want to start emailing customers, the pop-up makes all the difference when getting subscribers so you can stay in contact with your customers easily

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

4 / 5 Share

April 22, 2019

Downloaded this app with hopes it will take over my email marketing needs seeing mailchimp will no longer be working with shopify. Will update my review once I see how it goes. Fingers crossed!

Using app

6 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the review! Let us know if we can be of any help at [email protected].

4 / 5 Share

April 22, 2019

Live chat service is awesome, it's very helpful as this is my first time using privy. I haven't explored much their features, but knowing they provide live chat service is relieving. Thanks Andy! Cons : I was confused earlier, i didn't notice that they have 2 different plans at same price at $24, so i subscribed the wrong plan. I thought that newsletter feautere was already included in plus plan, but it's in automate plan instead. I just changed my subscription, i hope shopify will adjust the balance in the next billing. I suggest that privy should make it more clear about automate plan, cos it doesn't show up on the pricing table.

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review and glad Andy could help you out! We're looking into ways to be clearer with our pricing so this doesnt happen again.

5 / 5 Share

April 21, 2019

Just getting started

Using app

3 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

5 / 5 Share

April 20, 2019

Great app! It does exactly as described. Generates lots of sign ups to our mailing list. Would definitely recommend to others.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for the review! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

April 20, 2019

Im starting to use it and its super friendly, thank you very much for supporting e-commerce and new users of shopify.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

5 / 5 Share

April 19, 2019

i just paid for and installed the app. very good customer support to walk me through what privy can do for us

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Great to hear, thanks! If you need any additional help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

April 18, 2019

i really like it top, top ............................................................................

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Let us know if we can be of any help at [email protected].

4 / 5 Share

April 18, 2019

This app is a little difficult to navigate. I would like to go through a tutorial and learn more.

Using app

14 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

4 / 5 Share

April 18, 2019

It’s good. mobile interface needs improvement. Why is there minimum 100 character limit? .............

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! We definitely recommend using Privy from a desktop or tablet. The creation experience is not built for mobile. If you need any additional help, feel free to reach out to us at [email protected]

3 / 5 Share

April 17, 2019

5 minutes in, it seems powerful, but not very friendly. UX could improve big time. Menus and working with it is not intuitive.

Using app

About 1 hour

Total reviews

4

Average rating

4.5

Developer Reply

Thanks for the review and sorry you’re finding the UI challenging. Feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

1 / 5 Share

April 17, 2019

It’s cool. It’s fine. I’ll keep working with it. The paid version is kind of high.....................helo..nono. The review pop up

Using app

About 2 months

Total reviews

3

Average rating

3.7