BOLD Bundles ‑ Product Bundles
Product Bundles app for Shopify
Rating
4.1
feedback
644
chart
#3,572
All reviews
Rating Breakdown
Review RSS Feed
Sept. 28, 2024
A deeply flawed app. I have used it for over one year and the only thing it does consistently is cause me problems. Bundle discounts sometimes appear on the cart page, and sometimes do not. With one of my current bundles, the discount is applied to two of the items, but not the third. Other times, not all of the products in the bundle are actually placed in the cart. Even after contacting Bold support they were unable to find a solution. This is absolutely not worth the headache, especially for $29.99 monthly. I am uninstalling now and not using any other Bold products.
Sept. 10, 2024
The team was accommodating; they worked with us to set everything up and see if the app worked for us. Highly recommend.
Nov. 8, 2023
Purchased the premium for years. Updated our theme and had trouble. Bold team added the app to theme but created several issues across the store. When asked to resolve the new issues we were directed to contact the theme developers as Bold was unable to find a work around. The theme developer won't work on app integration bugs. Spent 2 days trying to find a Shopify expert, only to give up on the app entirely. Cancelling the subscription and giving up on bundles.
Thank you for taking the time to write in with your review. We are sorry for the experience you had with Bundles. While Bold makes every effort to integrate with 99% themes, sometimes an unexpected conflict can occur. Thank you for your cooperation while our team investigated. We are very sorry for the inconvenience this issue caused and wish you every success.
Oct. 31, 2023
Bold Bundles provide the best way to manage multiple products as part of one or many bundles! Presentation to the customer is clear and clean so they really appreciate the package. For us, Bold's support is amazing and they have helped us get everything set up and running perfectly! This is the best app for bundles.
Thank you so much for your kind words about Bold Bundles and our support team! We are so glad to have you as our merchant and look forward to watching you grow. Thanks for choosing Bold!
May 4, 2023
Our company is small and faith-based nonprofit. The option to select bundles that best fit our needs and budget has been the best marketing dollars we've ever spent.
We are so glad to hear that Bold Bundles is working so well for you and meets all your needs. This is the kind of feedback that really makes our day! Thanks for taking the time to write in!
April 28, 2023
This app consistently gets worse. every so often something breaks. Its got to a point now where I contacted the developers and their response was for me to delete products from my shopify and create them again for the bundle app to work. This is not acceptable and my response to them was to that fact. I am currently looking for a new app to use
Thanks for writing in with your feedback. We are so sorry to hear you had some difficulty with Bundles. We hope the call you had with our specialist helped clear things up and get you back on the right track! If you need anymore help, please don’t hesitate to reach back out. We are always happy to help!
Nov. 11, 2022
Would give this zero stars if I could, I upgraded to the premium in order to be able to add multiple bundles to my store. It simply doesn't work, support is terrible!
Thanks for writing in with your feedback. I am sorry to hear you had a frustrating experience when first installing our app. I can confirm our team has assisted with the install of the liquid code necessary for the app to function on your store. They have reached out in the hopes of connecting with you again.
Oct. 28, 2022
We use option and bundles even a plug-in, you are your development, but they are surprisingly incompatible, too ridiculous, incompatible with their own
Thanks for taking the time to write in. Reviews like yours alert us to integrations that may be important to our merchants. I will certainly pass this feedback along to the team.
Oct. 16, 2022
Would give 0 stars if I could. Terrible app, terrible support, they have made a mess of my store and cost me so much $. Their "developers" are clowns and their customer support is a joke they will only tell you pre-scripted answers. DO NOT USE ANY APP FROM BOLD. The apps will never work and when they don't they will just blame it on your theme, other apps, the weather, or any other random stupid excuse they can think of
Thank you for taking the time to leave your feedback. I am sorry to hear that you have had a less than positive experience so far. Our goal is to help you succeed. I have checked in with our support team and can confirm our team is actively working with you to find a solution that works for your store’s needs. We thank you so much for all of your patience.
July 14, 2022
Didn't work out of the box, but the support team was great in helping get the app updated to its most recent version and making sure its element were displayed properly on our PDPs.
July 14, 2022
I installed bold bundles and then uninstalled it, after that we are facing issues on our site. Please help us to sort this issue: 1. All Product prices are showing as AED 0 - Issue with the product prices. When you go to the storefront > and select a product brand example "Blade" it shows product prices but after 1-2 mins when you scroll down the rest of the products are showing 0 AED this happens on all brands. 2. When scrolling downwards it takes more seconds to be visible on the product pages - Products are loading slow and there is no option visible for more pages 3. When we searching our products, it seems to not be visible on the page
April 18, 2022
Very helpful customer service. The app delivered as promised. One of the best features is ability to create a bundle homepage and link all your bundles together.
Thanks for your review! We are so glad to hear you are finding Bundles useful to your store. Thanks for choosing Bold!
April 5, 2022
installed app, set up bundles. now all my variants have disappeared and our shop is not functional. LOSING SALES BY THE MINUTE. THIS IS A CATASTROPHE. I dont know what to do.
Thank you for taking the time to write in with your feedback. We are very sorry to hear that you had issues with your variants disappearing. Our team has reached out in an effort to help. We would love to investigate the issue so we can ensure this doesn't happen in the future.
March 3, 2022
Kelsey was super helpful with extending our trial period and with setting up a demo for us. She had all the answers and made things super easy!
Thanks for your kind review! We are so glad that Kelsey was there to help you when you needed it. Thanks for choosing Bold!
Feb. 8, 2022
Highly recommend. The only discount app I found that actually offered mix and match bulk discounts. I had an issue with setup, I jumped on the live chat and they help resolved the issue instantly! Very happy with my experience.
Thank you so much for the review. We are so happy to hear you are enjoying the app and service. We are always happy to help! Thank you for choosing Bold!
Feb. 8, 2022
Does exactly as it describes! Faced a tiny issue while setting up, tried it on a brand new listing (draft status), so it didn't show up in preview. I requested for help and the 'automated FAQs' immediately pointed me to the answer. They followed up with an email the next day to check if it was indeed resolved and if I had any other issues I needed help with. (I did have a few other things on my 'wishlist' which weren't crucial.) So i replied with a brief description wondering if it's possible to do this and that and bam! Harpreet helped set each request up in a matter of 30mins each. Very impressive. Thank you so much! Have always been a fan of Bold products and their customer service and will always take a look at what other apps they offer for an inspiration when I want to improve my website. Bundling really helped increase our sales, we should have done it sooner. If you're on the fence, give it a try!
Thank you for your kind review! We are so happy you are finding such success with the addition of Bundles. Reviews like yours motivate us to work hard to stay on track and provide the best in service! Thank you for choosing Bold!
Jan. 23, 2022
The app is working great so far and support has been awesome! Shout out to Birpal for helping us out!
Thank you so much for your kind review! We will be sure to pass along your words to Birpal. He is definitely a star in our opinion too! Glad to hear you are enjoying Bold Bundles as well. Thanks again for choosing Bold!
Jan. 6, 2022
Great! Support was helpful, even with install help three different times. I'd happily suggest this service to anyone.
We are so glad to hear you are enjoying Bold Bundles! We are always happy to help! Thanks for taking the time to leave your review, and thanks for choosing Bold!
Dec. 10, 2021
Not looking good. I cannot get this app to work and reply takes too long and issue still not dealt with after a week of trying.
Thank you so much for your feedback. We are so sorry to hear that you were experiencing issues getting things working. One of our merchant success specialists has reached out. We hope to help you with your questions and assist you with getting set up!