BOLD Bundles ‑ Product Bundles
Product Bundles app for Shopify
Rating
4.1
feedback
644
chart
#3,572
All reviews
Rating Breakdown
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Nov. 20, 2021
Thank you very much Chandan for your attention and many thanks to the developers of the excellent application.
Thank you for the kind review! We are just so happy that Chandan was able to provide the support you needed. Thank you for choosing Bold!
Nov. 18, 2021
We installed the app and it looked like it was going to do the job for us. Once it was loaded and we started to use it created a code red situation, all of our product showed as out of stock. Once we took off the app we realised the code was embedded into the site and we spent the next 4 hours getting developers involved to get it off the site. Do not install this app, we received zero help from the developer and will be contacting Shopify to remove this app from the site.
Oct. 30, 2021
Do not make the mistake and install the app Their app downloads a code to the template and then destroys other things. I had to take something and pay him money to repair the damage they caused. And I'm not talking about the sales I lost Be smart and do not download their apps !! Even if it's free
Oct. 25, 2021
False adverizing. You cannot add any child skus, and you can't add more than 9 of anything. You can only add top level parent "products" - gawd knows what that would even do to your store. This is ALWAYS my experience with Bold apps. Horrendous UX, just plain stops working and they refuse a refund. Buggy, ugly and they are super arrogant about their product and ALWAYS refuse to take responsibility. What a ripoff!!! These people are con artists. Infuriating.
Oct. 25, 2021
I try this app to help me do product combos. It automatically created a widget in each individual product. The support team was incredible and help me to hide this. Shoutout to Azm who was amazing making the adjustments to make it perfect for my needs. :D
Thank you for the kind review. We are glad our team was there to help you out! thanks for choosing Bold!
Oct. 5, 2021
This app could potentially be a good however I am yet to comment since I have paid the 25 dollars they wanted to install it, and still not have a working solution. There support is very slow to respond and I have had a ticket open now for over a week. They have finally come back today and still don't have a working solution. There are other customers who said they have customised this to work in there stores, Its taken me a week to get this installed to then be told there partner company will style and charge us extra. I wouldn't recommend this company or app.
June 16, 2021
Bold Bundles Team is very helpful. They try all the best to solve the problem. However, it is limitation of Shopify default. This Apps does not support Shopify discount codes, they cannot alive to function at the same time. It is really frustrated. This is not the fault of Bold, it is problem of Shopify.
June 14, 2021
The app works pretty well given the limitations I think Shopify creates. There are little intricacies like it does not work from a draft order and some CSS that I didn't love, but support has been fantastic. Harpreet and Challi both made the adjustments to make it perfect for me, and for that reason I am a 5-star review all day!
Thank you kindly for the review. We are so happy that Harpreet and Challi were both there to help. Thank you for choosing Bold!
June 3, 2021
We had a theme update the day before a huge launch and all of the code for the bundles was deleted. Chandan in customer service was so quick to respond and put us in contact with Naman who worked extremely quickly to get us back online. It was awesome service and we can't thank the Bold Bundles team enough!
Appreciate the kind words! Kudos will be passed along to Chandan and Naman. Thank you for choosing Bold.
May 19, 2021
Support works like magic! Shoutout to Challi who responded my app live chat and quickly fixed the issue!
Appreciate the kind words. We'll be sure to pass them along to Challi. Thanks again for choosing Bold.
April 20, 2021
What a poor app, sought help from support which was an email sent back to me which said... " We found 0 helpful articles that solved similar requests from other merchants: Don't forget to check out our online Help Center! " Avoid this app !
March 29, 2021
Bold Support has been SUPER helpful – I've had all kinds of really specific questions that they have patiently answered and on more than one occasion they have helped me edit specific code. (A special thank you to Challi today!)
Thank you for your review. We are so happy that Challi was there to help you! Thank you for choosing Bold.
March 3, 2021
BOLD, please fix all the known issues and ALLOW BUNDLES TO BE SOLD ON GOOGLE AND FACEBOOK. That is correct, once you spend a week setting everything up, the bundles you created CANNOT be sold on Google or Facebook,,,, only your website. Call Bold and ask they why? They don't know. This alone is way strange. Buggy software and bundles cannot have discount codes. Love the fact they have an onboarding person, so you can discover all this in two weeks instead of 5. BOLD, please fix all the items I sent you... but gotta find a bundle app now, so bye!
Feb. 2, 2021
Finding the right app can be a challenge. Bold Bundles has an incredible supporting staff that helps make tailoring to your site an easy process. Special shout outs to Stephanie, Bhumi, and Brysen, who continue to provide great assistance to us when needed.
Thank you for your review. We are so happy that Stephanie, Bhumi and Brysen was able to assist you. We are always there to help you when you need us. Thank you for choosing Bold.
Dec. 21, 2020
App isn't always working, we had to apologize and refund clients for paying the full price without the discount. Others didn't buy from us because they had to pay the full price while they should have had a bundle discount. Took customer service a week and they didn't find what the problem was. Free trial ends tomorrow, we decided not to pay for an app that isn't working.
Thank you so much for your feedback. We apologize for any technical issues you have experienced using the app. I can confirm that one of our Bundles experts has reached out requesting some information to trouble shoot the issue further.
Dec. 17, 2020
Buyer Beware, The BOGO part of this APP is very flawed, Customers can end up getting both for free in the check out ! BOLD was no help fixing this problem in the middle of a Holiday sale. you could loose thousands and have a bunch of pissed off customers.
Dec. 9, 2020
Great customer support. They instantly start working on your issues. Will definetly choose BoldCommerce more often. Stephanie & Mayank from the live support team did a great work assisting with my issues.
Thank you so much for the feedback. So happy to hear that Stephanie and Mayank were able to provide great support.
Nov. 19, 2020
Added the app to try, but then realized that I was charged at installation and did not get 14 days free. I requested a refund 4 days ago and no word. Shameful. In the meantime, I found the app 'Ultimate Special Offers' that does way more for less and integrates with Shopify POS.
Nov. 19, 2020
Super helpful, tech-savvy customer support agents. Was able to get around a couple of conflicts in our existing code base with their help. Superb.
Thank you so much for your feedback. We are thrilled to hear that our team was able to provide helpful support.
Nov. 16, 2020
Mayankkumar was AMAZING! He was so kind and generous, patient and knowledgeable. Always followed through and reliable. He was not only a great teacher, but explored future capabilities the app has to offer.
Thank you so much for your review. We are so pleased that Mayank was able to help you out with what you needed! We are truly excited to see the success Bold Bundles will help you achieve!