BOLD Bundles ‑ Product Bundles
Product Bundles app for Shopify
Rating
4.1
feedback
644
chart
#3,572
All reviews
Rating Breakdown
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Oct. 29, 2020
Don't bother installing this piece of crap if you are also running Bold Subscriptions. They don't tell you this until after you've bothered to install this and then your left in limbo. Support is non-existent - still awaiting a reply after raising two support requests. Only Bold could make two Shopify apps that are incompatible with each other! What the hell were they thinking?
Thank you so much for your feedback. We apologize for any headache you have experienced using the app. Because we have many apps that perform many different complex functions, not all apps (or app versions) can be used together. Within the help center, each app has an article that provides more information about how they integrate with other Bold apps. You can find more information on Bold Bundles here: https://support.boldcommerce.com/hc/en-us/articles/360043645772-Bold-Bundles-Bold-Integrations-
Oct. 14, 2020
Do not use this app, you pay 19.99$ with the worst service ever. I uninstalled the app because it modified some of my theme functionalities, and been waiting for over 2 weeks for their developers to delete all their files that have been blocking my work. This is not acceptable, my problem is still not solved and I advice all the new users not to install this application. There are many more apps with the same functionalities and less expensive.
Thank you so much for your honest feedback. We apologize for the delay on the code removal from your store and any stress that may have caused. Our Merchant Success team has reached out and the uninstall request is our highest priority.
Sept. 21, 2020
Bhumi Patel was my lifesaver with Bold. She was so patient and thorough. I'm going to ask for her again if I ever need help. Her service was efficient, effective and kind. Her service and support was top notch!
Sept. 15, 2020
Shocking service. Signed up for the 14 day trial, set up some bundles and was then told they needed to make some code changes to the site for the bundles to work correctly and needed access. This was given straight away and 13 days later the code changs still hasn't started so I can only assume this is a delay tactic so they can get your money. Avoid like the plague.
Sept. 22, 2020
The staff at Bold Bundles is really helpful - the chat is great as well, and Alora at BOLD is awesome. They respond quickly to my technical challenges and helped install the apps into our Shopify store seamlessly without issues. I also love the fact that there is a suite of tools available through BOLD COMMERCE that works nicely with each other. I'm kind of tired of trying new apps and running into all kinds of incompatibility issues with existing apps in my store. with BOLD, they all work together (a couple do not, but it is very clear which ones are not compatible with each other). BOLD BUNDLES is also the only app that works with my 4PL fulfillment center - i'm sure there's a reason why my favorite fulfillment center chose to work with the people at Bold. :-)
Aug. 23, 2020
DO NOT DOWNLOAD. Created a glitch in my site after downloading. Every price on homepage turned to $19.99 and said Sold Out. No product of mine was sold out or listed at $19.99. This happened immediately after downloading.
Aug. 19, 2020
I highly recommend the entire line of Bold Apps. I was turned on to Bold by my Shopify web developer- we had to have a custom installation. Nick from Bold called me personally to make sure that the app was working properly after they installed it. Thank you to Taylor for making the installation happen so quickly and seamless Thank you for your hard work and effort to make it happen .
Aug. 19, 2020
When the app gets uninstalled the code still in the products and it messes it up, beware of this, it's happening with everyone not just one store!
Aug. 18, 2020
App messed my theme up BAD. Had to pay a developer to fix the code that was left after deleting this app. This app should be removed. DO NOT DOWNLOAD.
Aug. 9, 2020
This app ruined the coding on my site. after uninstalling this app my products are showing up as sold out. haha joke of an app.
July 21, 2020
This app is great for bundle offers. I've had to ask customer service for help a couple times via chat, but they are incredible!!! My question is always fixed 100% by the time I'm done talking with them. Great job!
July 21, 2020
I wanted to write specifically about Bold's customer service rep, Mayank. I was having such a hard time getting to customer service and this rep was incredible! So intelligently understanding my issue and made sure my instructions got to the proper people. I couldn't have been happier. Bold is a great product. Thanks to this special rep for helping me!
July 18, 2020
Works... sort of. The biggest problem with this app is that it makes you get rid of your dynamic checkout buttons because they draft orders in order for this app to work. Also will not do cart recovery on bundles because they're drafts - therefore no data is saved. I'm now having to work backwards and find a new app that applies a custom discount code to a bundle instead of drafting an order.
July 15, 2020
Mayank and Eric were very quick and helpful in resolving our issues with the application. Thank you!
July 15, 2020
DO NOT INSTALL IT WILL DESTROY YOUR WEBSITE. This app is fucking shit and should be taken off the app store I really wish I could make my rating lower but this is the lowest. I downloaded it and it made all my items out of stock so I uninstalled the app but the code still remained on my website so I had to pay someone to fix it. The support did not help at all.
July 13, 2020
Bold bundles app allowed our customers to purchase school products at a reduced rate because we were able to offer bundle pricing. In this age of Covid and depleting budgets, this capability was so appreciated by our customers. Getting this set up by the Bold Bundles support team was great. The team was very supportive and quickly responded to any requests we made. A special thanks to Mayank, Esha and Rajni for all their help in getting this important functionality to our customers.
July 9, 2020
downloaded this app and it made all my products unseen by customers. I asked for help as no-one could buy anything and they never helped me and I had to pay someone to help me. Horrible customer service !!!
July 8, 2020
Great app that helps you improve AOV. The key is to have a good developer who knows BOLD suite of apps to install it and test thoroughly. Some of the earlier issues have been resolved in the most recent release (v3). Big thanks to Rahul in customer support for being patient and for walking me through clearly while he fixed some kinks.
July 7, 2020
Lost 18% in weekly sales, invested money and one week of my personal time. I read the bad comments and after talking to my developer I decided to install it last Monday June 29th. Basically this app ruined my cart and checkout experience. I hired two developers to look after the errors caused by this and I think the cart error is gone, not so sure. This app was real "TECH HELL" to me.
June 26, 2020
Had a chat session with Naman. He helped me finish the theme update for my store. He went above and beyond by helping me do some sizing to make the page look better! Appreciate the great customer service!