All reviews

Rating Breakdown

  • 5
    70% (448 ratings)
  • 4
    9% (59 ratings)
  • 3
    3% (18 ratings)
  • 2
    3% (17 ratings)
  • 1
    16% (102 ratings)
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1 / 5 Share

June 26, 2020

Once installed, the entire store inventory is displayed as sold out! In the end, no help just a more hustle with the shop.

Store

Lucznik

Using app

39 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

June 22, 2020

The customer service is probably the worst I have ever experienced. A very trivial bug prevented me from installing it on my stores, and after 2 full weeks of receiving e-mails from 15 different support reps with copy/paste e-mails asking for the same damn things over and over and over I lost my patience and restored the backups I fortunately made prior - this app will install code which the app does not remove on uninstall while claiming in their FAQ that they promise the residual code won't hurt your store....how Shopify can officially endorse this app on the community support pages is a mystery. STAY FAR AWAY from this trash.

Using app

17 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 19, 2020

Our installer needs time to work on this, normally it take 2-3 business days however, our install request went up for this few months due to pandemic. So for now I don't have an exact time frame for you. hahahahahahhahahahahhahahahhahahahahahahha really im so angry they took from me more than a hour and in last i have to wait for 3 days

Using app

40 minutes

Total reviews

6

Average rating

3.7

2 / 5 Share

June 15, 2020

Tried, installed, paid, paid more and disappointed. This is one of the bundles app I have tried, you can try but it won't last.

Using app

Over 3 years

Total reviews

2

Average rating

3.5

1 / 5 Share

June 6, 2020

This app is trash. It screwed my theme. No support either. DO NOT DOWNLOAD, IT will damage your store.

Using app

13 minutes

Total reviews

2

Average rating

1.0

5 / 5 Share

June 5, 2020

I would have rated this app 4 earlier - because it's a bit of hassle to get it installed and customize. It becomes an overwhelming experience to go through everything in the beginning. But, once you understand how things work it's quite easy to scale it up + their support is really awesome + well written FAQs and documentation. Throughout the installation process AND dealing with a post installation issue their responses were quick and to the point. Shout out to Harpreet K who helped me through. Coming back to the hassle - The reason for this again is the dynamism that this app provides. It's one of the most powerful apps out there which has support for almost all major themes and provides various configurations. Other bundle apps have parts of it but not the whole package. And such customization would need your theme code to be modified in a certain manner, that's why it's a bit tricky to get started. My suggestion would be -don't try to do things yourself if you're not an expert with Shopify's Liquid code. Their support is great, let them help you. Kudos to the bold team. I hope you keep providing us with the great support as you have now.

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 4, 2020

DO NOT DOWNLOAD, this app made my page take 50sec to load in and it burried itself deeeep inside my theme, it makes it so you cant just remove the code files, you have to fix alot of code that has been replace. i have now spent over 5 hours finding what they changed and changed it back. i am not 100% if i've done it correct but i have no other choice than to keep on looking and hoping for the best. if you want your costumers to wait ca 1min before they can browse your store then this is the app for you.

Using app

1 day

Total reviews

1

Average rating

1.0

1 / 5 Share

June 2, 2020

NOT WORKING :(( Both bundles and Upsell apps are not working and after weeks its still not solved. I feel like ive waisted precious time and money i should i have gained with other apps. Very unhappy customer

Using app

28 days

Total reviews

4

Average rating

2.8

5 / 5 Share

June 1, 2020

Kaiser was very helpful working with our official + dev store. Thanks for the great customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2020

The Bold Bundles app is outstanding and the customer service is even better. Challi did an awesome job upgrading out app experience to match our brand message.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

May 12, 2020

Completely messed up my shop. Do not use the app!! Made really bad experiences with the service and the app

Using app

31 minutes

Total reviews

2

Average rating

2.5

5 / 5 Share

May 5, 2020

We have used Bold Bundles for over a year and have found it extremely useful. Customer support is excellent whenever we run into an issue. Carter has helped us and been courteous each time.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2020

I rate the app itself at a 4 just on customization ease etc. I rate an overall 5 for their customer support. During a time where there are limited staff in various companies. Ihave experienced exceptional if not the best customer support with Bold. Chat is the easiest and quickest way to get my issues addressed and solved. Email works as well but i always prefer the chat. Everyone Ihave dealt with have been curteous, quick to find a solution and when it is out of their hands or knowledge they direct me where to go. Their developers also are quick to fix anything I nor the agent can. running a business always comes with surprise problems i always hope if i do it is with their products (thought seldom is their products are great) just because it is the least stressful to solve.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

Carter provided me with one of the best customer service. Thanks bold! recommending the app for you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2020

I wanted an app that could provide bundles and discounts to customers to increase sales and average order amounts. When I realized the bundles I created weren't installed correctly, Carter from customer support made it really easy for me to fix the problem.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2020

Priyanka provided me with excellent service as I tried to figure out how to work this APP. Great customer service.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2020

Great customer support they will not stop until your problem has been resolved i would definitely recommednd

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2020

Great app and easy to use. The support is also exceptional so I can can highly recommend to anyone looking for this kind of app.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2020

Really great app! Helped me a lot with what I was looking for ! Not only that but great support team aswell! Naman helped me a lot !!! Great knowledge and so kind

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

I used the app to make a bundle with our product, and it already gave us 10 $50 sales within the the first day! We use it as an up sell for our popular products, and it has been very successful for us. This is a not a product to rely on if you are not attracting clients already, but assists very well when there is a structured marketing in place. Customer service was very responsive as well, and Naman gave me the information I needed.

Using app

About 2 years

Total reviews

2

Average rating

5.0