Bold Bundles ‑ Product Bundles
All reviews
Super simple to use. Great way to create add on sales and, in our case, create a heavily discounted developer bundle. Can combine with additional discount (tied to program registration, for example) to drive more purchases.
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This app broke my checkout page after uninstall, luckily some of our customers were complaining right away. We had to delete some codes for our checkout page to work again. I do not recommend installing this app, especially if you're someone like me who doesn't know anything about codes.
We tried out this app to help us do bundle deals for the holidays. We experienced a bug with products requiring a variance selector because of an issue with our Theme. I reached out to their support and Harry got the problem resolved literally within hours from my first outreach. If you're looking for a way to cross-promote your products, offer bundle deals or buy A get B free deals, you can stop looking. This app works great and their support is top notch! Will def recommend.
Not only does the app help us generate sales, their customer live chat is amazing! Samuel and Tim helped us out a lot with tweaking a few crucial edits. Those guys are the best!
Samuel helped me get Product Bundles running today. I believe it will increase sales during this holiday season. Sometimes the best "feature" of an app is the people behind it. Samuel is one of these people. He took the time to help me layout the widget just right and when things got a bit too techy, he took the reigns and made it happen. Samuel represents the best of Bold's brand. I've found Bold apps to be valuable and worth the small cost, Product Bundles is no exception. Thx
Perfect for all your bundling needs. I created Christmas bundles to increase the average order value while providing value for my customers. I had a collection page with all the bundles and linked my email list through to the bundles with great success. Thanks to Nir who helped me with all of the install :)
It's fine not great. Maybe when holiday is over I will switch. The Good: It's not too hard to setup or understand and create multiple discounts. The Bad: It's buggy or doesn't always work. Some customers will work and some wont. Same exact bundle and sku and yet random customers wont see the discount. So I have to refund. I have fixe 12 orders today and will need to fix a few more for sure. *other negative is can only create a bundle at max of 9 items. So if you want to sell 10 or more items you cannot create a bundle that size. Seems silly...but I'm sure there is a reason. But it still seems silly.
The customer service is outstanding. Before I purchase an app, I always read through the reviews to get genuine feedback of the functionality of the app and more importantly the support for the app. This app worked great and performed well for our recent sale. And when there was an issue, the support team was very responsive and stayed with me until the issue was resolved. Thanks to Navjot and the support team for assistance. Five stars!
We installed the app a few weeks ago and have been really liking it. Above all the great features that the app has, the customer support is AMAZING!! Our site needed extra finessing and Val, Kirtana, and Eric have gone above and beyond. It is such a nice feeling to know that you'll get a response in a reasonable amount of time, and know that they'll all that they can to resolve any question or concern. Very impressed!
Aside of the fact the app has amazing features to increase your AOV, There is one person working for BOLD who deserves all the recognition they can get - CODY! What an absolute gem. Not only has he gone above and beyond to help me out with all of my questions, led me through all the steps, but has been an absolute pleasure to talk to all the way through, even in such a stressful week right before Black Friday! Customer service with this app is quick and efficient, once again thumbs up for all the wonderful work that you do!I would like to add Paul to my review as he helped me in a pressing matter-he was great at it-super quick and knowledgeable!Thank you
I've built a lot of eCommerce sites using Shopify, and I'm pretty much always using a Bold App to help boost sales. At the end of the day, the apps are paying for themselves. Excellent customer service, Guri was extremely helpful when I needed some assistance, I wouldn't hesitate to recommend any Bold app - thanks!
Bold has the most amazing customer service! Rifat specifically helped fix an issue for us that was highly necessary to get done that same day for a client. We are overly grateful for his help and fast service! Thank you!!!
I liked the way the app worked except it wiped out the ability for our customers to use their loyalty points because these can be redeemed by discounting. Product Bundles in Variant mode can't be used with the Premium Plan. Basic Plan only allows a product to appear in a single bundle. This won't work in our case.
We got our bundles ready, tested them a month in advance. We worked with bold support on the issues we were having, and we are satisfied with their customer service. However, on our launch date, there was an error with the app that did not allow the set price of the bundles to go over into the checkout cart. This is one of the biggest campaigns we have launched, and we're told the fix will take a day. Needless to say, we were not pleased with the outcome. Despite Bold's user-friendly setup and superior functionality to other bundle apps; this was a huge disappointment. Customers are furious, confused, and we are having to do several changes to orders being made. This should not have been an issue. Depending on how the issue is fixed; I will update this review... UPDATE: The Bold Customer Support is great. We already knew that. As promised, we said we would update this review depending on how timely our app would be up and running. It was very timely, and customer support made sure to stay in contact with me even in my busy schedule, and not being able to get back to them. The review was raised to four stars for timeliness, and the urgency Bold gave to this issue. We appreciate the efforts of Bold and its team to take care of our needs.
It Broke our Checkout Page, we wasted hours trying to fix it before the damage this app did had too big an impact. Be careful with this app, it may function while its installed but it burns the house down on its way out! After installing I discovered that it couldn't do what I needed, This wasn't a problem really so I followed the uninstall instructions. Then We quickly discovered that you could no longer reach the Checkout page. This app had left unnecessary junk code all over the place, entire .liquids and code in the theme.liquid. After an hour of weeding all this junk out we finally got our site back up and running. Be careful with this app if you install it, If you change your mind it breaks things on the way out.
If I could leave a ZERO I would!!! Worst app and company. They do not sync with third party inventory and new items never sync with their dashboard. This morning we woke up to all of our site images changed because they apparently cant figure out how to fix their app!!! My 2000 skus have different images that the bundle app changed while synching. They have NO customer support via phone and dont answer messages. You are costing us sales on a live site!!!! Do not use this app if you are high volume store or any store for that matter. Im deleting it in hops of it fixing my site and not having to manually change all images back. AT LEAST RESPOND to urgent tickets!
It does what it says & i liked that it tracks which bundles were viewed, etc but it caused an issue with my store. The Bold support team were very nice. They said it was a conflict with the mail chimp app but once this app was completely uninstalled i no longer had the issue.
What started as a good looking app at first appeared to be a non-flexible piece that is vaguely supported and with snarky remarks. I don't like the attitude of the support team - your app is not the only one out there and definitely not the best one. And did I mention it is 400% the price of the competition? When you uninstall their instructions are: "there is some liquid code, but since it doesn't interfere with you store let it stay and litter, who cares..." They don't tell you though that your store is now significantly slower and their "innocent" code dumps all product data in the html order form! Product/variants SKUs/ids/inventory and all the product data they put there without permission and leave there after app uninstall! OUTRAGEOUS! I have to reinstall our theme and start customizing from beginning because they even refuse to tell you what they modified. And that is a lot of sections/snippets/js which they edited in a manner that is irreversible. Some of the files were directly replaced losing all customization we had in them. NEVER EVER TRUST BOLD COMMERCE AND STAY AWAY FROM THEM!
Just purchased the product bundles app as it looked like a great tool for promotions. I had a few small problems but managed to get on a live chat with Val from the support team and she walked me through the process no problem , great service and a great product. highly recommend this to anyone serious about marketing promotions :)
We have used the Bold Bundles app on multiple clients stores and cannot say enough about it. The APP is great--as well as does everything we need it to. Even more so, the customer service is unbelievable!!!! Fast, courteous and highly effective. In our case we were under an extreme deadline and their representatives Parminder and Hoang couldn't have been better. They went above-and-beyond to help us and meet our client's urgent deadline/need. HIGHLY recommend the app!
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