BOLD Bundles ‑ Product Bundles
Bold Bundle, Discount Bundles & Product Bundling Shopify App
Rating
3.8
feedback
239
chart
#3,323
All reviews
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May 14, 2019
I used this app to create bundles on my store but it's full of bugs. Had too many issues and the support helps - although it's a very slow process. Hopefully, they will fix all the bugs.
Hi there, I'm sorry to hear about the issues that you were seeing inside the Bundles app. One of our support specialists has reached out to see if there's any way that we can resolve these issues for you, so if possible please let us know. We'd love to get in touch over the phone.
April 7, 2019
This app used to work fine, now it doesn't display bundles on one of the side stores we have. Unfortunately I installed it on another store we have before checking the recent issues After installing I had major issues, tried uninstalling and it breaks the cart process. It leaves unwanted code behind that I had to manually remove to get the shop working properly again. Here's what I did: 1. Uninstalled the app 2. Deleted the "bold" files in editor (2 files, one .liquid and one .css) 3. Go to the theme.liquid file and delete this line: "{% include 'bold-common' %}" 4. ??? 5. PROFIT! Going to try another bundle app, this one is no longer good and uses bad coding practices. Feels like you're being held hostage when you don't want to use the app as their "tutorial" on how to uninstall recommends to just leave the app installed!!! Disgraceful practices.
Hello there, thank you for your review and feedback. I just wanted to apologize that you ran into some issues with our Bundles app - if you are open to it, we would love to assist you in getting to the bottom of the issue and fixing that right up. We do understand however if you do not want to. Our team of install experts are always standing by to help with both code installs and uninstalls. At the very least, we would be more than happy to take a look at your store and ensure all of the code has been removed. We hope to hear from you soon! One of our support specialists has reached out to you to offer assistance in either of these capacities.
April 3, 2019
Early days lots of frustration, deep breath, go again, progress being made now that support have done a manual install...
Hello, thanks for your review! We're very sorry for any frustrations you have had while using our app, Bundles. I noticed that the manual installation seems to have fixed any issues you were having, but please do let us know if you have any further questions or run into any other problems! We're more than happy to help.
March 26, 2019
Great app. picture qality need a small update so you can select picture quality, the developers work on it.
Thank you for the review! We hope you're enjoying the app so far, and you're right, our developers are always looking for ways to improve and add more value to our apps for our merchants. Please let us know if you have any further questions or comments. :-)
March 20, 2019
Easy to install and use. We have seen meaningful incremental sales from the bundles. We needed some help to place the app in a different spot on our page, and got the support we needed quickly, most recently from Ebun.
Thanks for your review! We're excited to hear that you've been seeing success with Bundles; if you have any further questions please reach out again. :-) Really loving your products by the way; what a great era of music!
March 12, 2019
Super simple to use. Great way to create add on sales and, in our case, create a heavily discounted developer bundle. Can combine with additional discount (tied to program registration, for example) to drive more purchases.
Thank you so much for your review, we're glad it's meeting your store's needs! Should you ever need any assistance, please don't hesitate to let us know.
Feb. 23, 2019
This app broke my checkout page after uninstall, luckily some of our customers were complaining right away. We had to delete some codes for our checkout page to work again. I do not recommend installing this app, especially if you're someone like me who doesn't know anything about codes.
Dec. 20, 2018
We tried out this app to help us do bundle deals for the holidays. We experienced a bug with products requiring a variance selector because of an issue with our Theme. I reached out to their support and Harry got the problem resolved literally within hours from my first outreach. If you're looking for a way to cross-promote your products, offer bundle deals or buy A get B free deals, you can stop looking. This app works great and their support is top notch! Will def recommend.
Dec. 13, 2018
Not only does the app help us generate sales, their customer live chat is amazing! Samuel and Tim helped us out a lot with tweaking a few crucial edits. Those guys are the best!
Dec. 11, 2018
Samuel helped me get Product Bundles running today. I believe it will increase sales during this holiday season. Sometimes the best "feature" of an app is the people behind it. Samuel is one of these people. He took the time to help me layout the widget just right and when things got a bit too techy, he took the reigns and made it happen. Samuel represents the best of Bold's brand. I've found Bold apps to be valuable and worth the small cost, Product Bundles is no exception. Thx
Dec. 4, 2018
Perfect for all your bundling needs. I created Christmas bundles to increase the average order value while providing value for my customers. I had a collection page with all the bundles and linked my email list through to the bundles with great success. Thanks to Nir who helped me with all of the install :)
Nov. 28, 2018
It's fine not great. Maybe when holiday is over I will switch. The Good: It's not too hard to setup or understand and create multiple discounts. The Bad: It's buggy or doesn't always work. Some customers will work and some wont. Same exact bundle and sku and yet random customers wont see the discount. So I have to refund. I have fixe 12 orders today and will need to fix a few more for sure. *other negative is can only create a bundle at max of 9 items. So if you want to sell 10 or more items you cannot create a bundle that size. Seems silly...but I'm sure there is a reason. But it still seems silly.
Nov. 26, 2018
The customer service is outstanding. Before I purchase an app, I always read through the reviews to get genuine feedback of the functionality of the app and more importantly the support for the app. This app worked great and performed well for our recent sale. And when there was an issue, the support team was very responsive and stayed with me until the issue was resolved. Thanks to Navjot and the support team for assistance. Five stars!
Dec. 18, 2018
We installed the app a few weeks ago and have been really liking it. Above all the great features that the app has, the customer support is AMAZING!! Our site needed extra finessing and Val, Kirtana, and Eric have gone above and beyond. It is such a nice feeling to know that you'll get a response in a reasonable amount of time, and know that they'll all that they can to resolve any question or concern. Very impressed!
Nov. 23, 2018
Aside of the fact the app has amazing features to increase your AOV, There is one person working for BOLD who deserves all the recognition they can get - CODY! What an absolute gem. Not only has he gone above and beyond to help me out with all of my questions, led me through all the steps, but has been an absolute pleasure to talk to all the way through, even in such a stressful week right before Black Friday! Customer service with this app is quick and efficient, once again thumbs up for all the wonderful work that you do!I would like to add Paul to my review as he helped me in a pressing matter-he was great at it-super quick and knowledgeable!Thank you
Dec. 4, 2018
I've built a lot of eCommerce sites using Shopify, and I'm pretty much always using a Bold App to help boost sales. At the end of the day, the apps are paying for themselves. Excellent customer service, Guri was extremely helpful when I needed some assistance, I wouldn't hesitate to recommend any Bold app - thanks!
Nov. 14, 2018
Bold has the most amazing customer service! Rifat specifically helped fix an issue for us that was highly necessary to get done that same day for a client. We are overly grateful for his help and fast service! Thank you!!!
Nov. 12, 2018
I liked the way the app worked except it wiped out the ability for our customers to use their loyalty points because these can be redeemed by discounting. Product Bundles in Variant mode can't be used with the Premium Plan. Basic Plan only allows a product to appear in a single bundle. This won't work in our case.
Nov. 13, 2018
We got our bundles ready, tested them a month in advance. We worked with bold support on the issues we were having, and we are satisfied with their customer service. However, on our launch date, there was an error with the app that did not allow the set price of the bundles to go over into the checkout cart. This is one of the biggest campaigns we have launched, and we're told the fix will take a day. Needless to say, we were not pleased with the outcome. Despite Bold's user-friendly setup and superior functionality to other bundle apps; this was a huge disappointment. Customers are furious, confused, and we are having to do several changes to orders being made. This should not have been an issue. Depending on how the issue is fixed; I will update this review... UPDATE: The Bold Customer Support is great. We already knew that. As promised, we said we would update this review depending on how timely our app would be up and running. It was very timely, and customer support made sure to stay in contact with me even in my busy schedule, and not being able to get back to them. The review was raised to four stars for timeliness, and the urgency Bold gave to this issue. We appreciate the efforts of Bold and its team to take care of our needs.
Nov. 8, 2018
It Broke our Checkout Page, we wasted hours trying to fix it before the damage this app did had too big an impact. Be careful with this app, it may function while its installed but it burns the house down on its way out! After installing I discovered that it couldn't do what I needed, This wasn't a problem really so I followed the uninstall instructions. Then We quickly discovered that you could no longer reach the Checkout page. This app had left unnecessary junk code all over the place, entire .liquids and code in the theme.liquid. After an hour of weeding all this junk out we finally got our site back up and running. Be careful with this app if you install it, If you change your mind it breaks things on the way out.