Bold Bundles ‑ Product Bundles
All reviews
It Broke our Checkout Page, we wasted hours trying to fix it before the damage this app did had too big an impact. Be careful with this app, it may function while its installed but it burns the house down on its way out! After installing I discovered that it couldn't do what I needed, This wasn't a problem really so I followed the uninstall instructions. Then We quickly discovered that you could no longer reach the Checkout page. This app had left unnecessary junk code all over the place, entire .liquids and code in the theme.liquid. After an hour of weeding all this junk out we finally got our site back up and running. Be careful with this app if you install it, If you change your mind it breaks things on the way out.
If I could leave a ZERO I would!!! Worst app and company. They do not sync with third party inventory and new items never sync with their dashboard. This morning we woke up to all of our site images changed because they apparently cant figure out how to fix their app!!! My 2000 skus have different images that the bundle app changed while synching. They have NO customer support via phone and dont answer messages. You are costing us sales on a live site!!!! Do not use this app if you are high volume store or any store for that matter. Im deleting it in hops of it fixing my site and not having to manually change all images back. AT LEAST RESPOND to urgent tickets!
It does what it says & i liked that it tracks which bundles were viewed, etc but it caused an issue with my store. The Bold support team were very nice. They said it was a conflict with the mail chimp app but once this app was completely uninstalled i no longer had the issue.
What started as a good looking app at first appeared to be a non-flexible piece that is vaguely supported and with snarky remarks. I don't like the attitude of the support team - your app is not the only one out there and definitely not the best one. And did I mention it is 400% the price of the competition? When you uninstall their instructions are: "there is some liquid code, but since it doesn't interfere with you store let it stay and litter, who cares..." They don't tell you though that your store is now significantly slower and their "innocent" code dumps all product data in the html order form! Product/variants SKUs/ids/inventory and all the product data they put there without permission and leave there after app uninstall! OUTRAGEOUS! I have to reinstall our theme and start customizing from beginning because they even refuse to tell you what they modified. And that is a lot of sections/snippets/js which they edited in a manner that is irreversible. Some of the files were directly replaced losing all customization we had in them. NEVER EVER TRUST BOLD COMMERCE AND STAY AWAY FROM THEM!
Just purchased the product bundles app as it looked like a great tool for promotions. I had a few small problems but managed to get on a live chat with Val from the support team and she walked me through the process no problem , great service and a great product. highly recommend this to anyone serious about marketing promotions :)
We have used the Bold Bundles app on multiple clients stores and cannot say enough about it. The APP is great--as well as does everything we need it to. Even more so, the customer service is unbelievable!!!! Fast, courteous and highly effective. In our case we were under an extreme deadline and their representatives Parminder and Hoang couldn't have been better. They went above-and-beyond to help us and meet our client's urgent deadline/need. HIGHLY recommend the app!
A bit difficult to understand as someone little web experience, but the support team was really responsive about customizing the widget for my store (shout out to Cam and Ebun for being so helpful!) Once you get the hang of it there's a ton of great functionality. We upgraded to the premium version and it's well worth it. Creating combo products is a life saver - they don't require the clunky Product + Product view AND they let you sort the products into different collections/add your own images, just like the typical products on your store. Our bundles now look like native products!
Great application! Had an issue with blurry photos on mobile view, and they resolved it quickly!
Hey, Just want to give a shout out to Bold team. I have integrated couple of their apps on to my store www.thejunket.in and it has been great so far. We get an extremely quick response to our queries. Otherwise integrating it was simple. Thanks again.
The support from these guys was fantastic! Looking forward to seeing what this great app can do for us. Thank for all you help.
The developers were really quick to reply and aid in our installation! The product bundling is also incredibly easy to use.
We had an issue with the liquid part due to our theme being so new and they fixed it in no time and we were up and running. So far our first B1G1 is off and running and seems to be no issues.
Installed the App yesterday and in the process of configuring the product, found a glitch in the cart view . Due to the time difference,logged an open ticket. Contacted the team on 'Live' Chat and the customer service rep updated me the app specialist was working on the issue. Within the hour the problem was resolved. Awesome customer service guys !!!! Keep up the good work.
HORRIBLE SLOPPY work by your team. So many issues that could have been avoided by simply QC'n the work. This app even shut my shopping cart and I could not process any orders on my site. The referral link effected our google analytics and was crediting this app FOR ALL OUR SALES. i'm very disappointed in the service here, I heard Bold was suppose to be a great company.
Installation was ok as they were able to add in the code when given admin access. Design of the widget can be improved as it looks quite dated. After almost a month, I wanted to delete the app but when I did so, my customers were unable to purchase the products which I had used in setting up bundles. So I reinstalled it and contacted the team, and they removed the code from my site. After they had removed the code, I realise the images for the products that I had used in setting up bundles have duplicate images. E.g if my product initially had 3 images, it now has 9 images. I had to scan through my products and individually remove the extra images. Never really had a bad comment on any shopify app before, but this app is definitely glitchy and you may end up wasting a lot of time to solve problems even when you want to remove the app. Be careful if you want to install it.
Very Bad since our gift could be edit and can't fix
Really love the app and the accompanying support for those things that need a little tweaking or that are difficult to understand and implement. High Fives!
They have great Support Team. The application performs really GOOD!! Thanks Kirtana we love u :)
excellent product support. This is what it is all about. Now that i have 100% confidence in the support team i am confident in seeing positive outcomes on my site using this app. many thanks nk
Amazing app and an amazing support team! Very helpful with installing the app and the app itself works perfectly :)
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