BOLD Bundles ‑ Product Bundles
Bold Bundle, Discount Bundles & Product Bundling Shopify App
Rating
3.8
feedback
239
chart
#3,323
All reviews
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Oct. 23, 2018
If I could leave a ZERO I would!!! Worst app and company. They do not sync with third party inventory and new items never sync with their dashboard. This morning we woke up to all of our site images changed because they apparently cant figure out how to fix their app!!! My 2000 skus have different images that the bundle app changed while synching. They have NO customer support via phone and dont answer messages. You are costing us sales on a live site!!!! Do not use this app if you are high volume store or any store for that matter. Im deleting it in hops of it fixing my site and not having to manually change all images back. AT LEAST RESPOND to urgent tickets!
Oct. 21, 2018
It does what it says it will do, but it's very glitchy and slows down web page loading. Often product images won't load and links won't work. It's just been a hassle.
Oct. 16, 2018
We use the app to bundle like minded products and it really helps to increase the average order values.
Oct. 9, 2018
It does what it says & i liked that it tracks which bundles were viewed, etc but it caused an issue with my store. The Bold support team were very nice. They said it was a conflict with the mail chimp app but once this app was completely uninstalled i no longer had the issue.
Oct. 10, 2018
What started as a good looking app at first appeared to be a non-flexible piece that is vaguely supported and with snarky remarks. I don't like the attitude of the support team - your app is not the only one out there and definitely not the best one. And did I mention it is 400% the price of the competition? When you uninstall their instructions are: "there is some liquid code, but since it doesn't interfere with you store let it stay and litter, who cares..." They don't tell you though that your store is now significantly slower and their "innocent" code dumps all product data in the html order form! Product/variants SKUs/ids/inventory and all the product data they put there without permission and leave there after app uninstall! OUTRAGEOUS! I have to reinstall our theme and start customizing from beginning because they even refuse to tell you what they modified. And that is a lot of sections/snippets/js which they edited in a manner that is irreversible. Some of the files were directly replaced losing all customization we had in them. NEVER EVER TRUST BOLD COMMERCE AND STAY AWAY FROM THEM!
Sept. 17, 2018
Just purchased the product bundles app as it looked like a great tool for promotions. I had a few small problems but managed to get on a live chat with Val from the support team and she walked me through the process no problem , great service and a great product. highly recommend this to anyone serious about marketing promotions :)
Sept. 13, 2018
We have used the Bold Bundles app on multiple clients stores and cannot say enough about it. The APP is great--as well as does everything we need it to. Even more so, the customer service is unbelievable!!!! Fast, courteous and highly effective. In our case we were under an extreme deadline and their representatives Parminder and Hoang couldn't have been better. They went above-and-beyond to help us and meet our client's urgent deadline/need. HIGHLY recommend the app!
Sept. 7, 2018
A bit difficult to understand as someone little web experience, but the support team was really responsive about customizing the widget for my store (shout out to Cam and Ebun for being so helpful!) Once you get the hang of it there's a ton of great functionality. We upgraded to the premium version and it's well worth it. Creating combo products is a life saver - they don't require the clunky Product + Product view AND they let you sort the products into different collections/add your own images, just like the typical products on your store. Our bundles now look like native products!
Aug. 13, 2018
Great application! Had an issue with blurry photos on mobile view, and they resolved it quickly!
Aug. 10, 2018
Hey, Just want to give a shout out to Bold team. I have integrated couple of their apps on to my store www.thejunket.in and it has been great so far. We get an extremely quick response to our queries. Otherwise integrating it was simple. Thanks again.
July 22, 2018
The support from these guys was fantastic! Looking forward to seeing what this great app can do for us. Thank for all you help.
July 17, 2018
The developers were really quick to reply and aid in our installation! The product bundling is also incredibly easy to use.
July 13, 2018
This app is very robust and very powerful. If you are creative with how to use it and bundle certain products, it can be a big selling point for your products. Also, we had a few issues with the installation of this app and a few technical difficulties, but the tech team at Bold is top notch and was able to resolve all of our issues in a very timely manner. That is the biggest selling point for any of the Bold apps. Thanks for everything Bold.
July 9, 2018
We had an issue with the liquid part due to our theme being so new and they fixed it in no time and we were up and running. So far our first B1G1 is off and running and seems to be no issues.
June 1, 2018
Installed the App yesterday and in the process of configuring the product, found a glitch in the cart view . Due to the time difference,logged an open ticket. Contacted the team on 'Live' Chat and the customer service rep updated me the app specialist was working on the issue. Within the hour the problem was resolved. Awesome customer service guys !!!! Keep up the good work.
June 1, 2018
HORRIBLE SLOPPY work by your team. So many issues that could have been avoided by simply QC'n the work. This app even shut my shopping cart and I could not process any orders on my site. The referral link effected our google analytics and was crediting this app FOR ALL OUR SALES. i'm very disappointed in the service here, I heard Bold was suppose to be a great company.
April 11, 2018
Installation was ok as they were able to add in the code when given admin access. Design of the widget can be improved as it looks quite dated. After almost a month, I wanted to delete the app but when I did so, my customers were unable to purchase the products which I had used in setting up bundles. So I reinstalled it and contacted the team, and they removed the code from my site. After they had removed the code, I realise the images for the products that I had used in setting up bundles have duplicate images. E.g if my product initially had 3 images, it now has 9 images. I had to scan through my products and individually remove the extra images. Never really had a bad comment on any shopify app before, but this app is definitely glitchy and you may end up wasting a lot of time to solve problems even when you want to remove the app. Be careful if you want to install it.
Feb. 20, 2018
Really love the app and the accompanying support for those things that need a little tweaking or that are difficult to understand and implement. High Fives!