BOLD Bundles ‑ Product Bundles

Dec. 18, 2018

We installed the app a few weeks ago and have been really liking it. Above all the great features that the app has, the customer support is AMAZING!! Our site needed extra finessing and Val, Kirtana, and Eric have gone above and beyond. It is such a nice feeling to know that you'll get a response in a reasonable amount of time, and know that they'll all that they can to resolve any question or concern. Very impressed!

Nov. 23, 2018

Aside of the fact the app has amazing features to increase your AOV, There is one person working for BOLD who deserves all the recognition they can get - CODY! What an absolute gem. Not only has he gone above and beyond to help me out with all of my questions, led me through all the steps, but has been an absolute pleasure to talk to all the way through, even in such a stressful week right before Black Friday! Customer service with this app is quick and efficient, once again thumbs up for all the wonderful work that you do!I would like to add Paul to my review as he helped me in a pressing matter-he was great at it-super quick and knowledgeable!Thank you

Dec. 4, 2018

I've built a lot of eCommerce sites using Shopify, and I'm pretty much always using a Bold App to help boost sales. At the end of the day, the apps are paying for themselves. Excellent customer service, Guri was extremely helpful when I needed some assistance, I wouldn't hesitate to recommend any Bold app - thanks!

Nov. 20, 2018

SAME THING HAPPENED TO US... (We quickly changed theme to fix, fyi...) It Broke our Checkout Page, we wasted hours trying to fix it before the damage this app did had too big an impact. Be careful with this app, it may function while its installed but it burns the house down on its way out!

Nov. 18, 2018

Product Bundles are a great way to increase the sales. We are working more closely with the app to get the most out of it. The Bold support team are also nice people. They gave us a good assistance in installing the code.

Nov. 16, 2018

Great app, super easy to use. Bold have great support as usual too. Thanks so much guys, really enjoying the upsell app!

Nov. 15, 2018

I installed this app as a recommendation from a friend, and it has been great so far. Their support has been very valuable and did not have to do anything more than a couple of clicks for its installation. Thanks guys.

Nov. 14, 2018

Bold has the most amazing customer service! Rifat specifically helped fix an issue for us that was highly necessary to get done that same day for a client. We are overly grateful for his help and fast service! Thank you!!!

Nov. 12, 2018

I liked the way the app worked except it wiped out the ability for our customers to use their loyalty points because these can be redeemed by discounting. Product Bundles in Variant mode can't be used with the Premium Plan. Basic Plan only allows a product to appear in a single bundle. This won't work in our case.

Nov. 13, 2018

We got our bundles ready, tested them a month in advance. We worked with bold support on the issues we were having, and we are satisfied with their customer service. However, on our launch date, there was an error with the app that did not allow the set price of the bundles to go over into the checkout cart. This is one of the biggest campaigns we have launched, and we're told the fix will take a day. Needless to say, we were not pleased with the outcome. Despite Bold's user-friendly setup and superior functionality to other bundle apps; this was a huge disappointment. Customers are furious, confused, and we are having to do several changes to orders being made. This should not have been an issue. Depending on how the issue is fixed; I will update this review... UPDATE: The Bold Customer Support is great. We already knew that. As promised, we said we would update this review depending on how timely our app would be up and running. It was very timely, and customer support made sure to stay in contact with me even in my busy schedule, and not being able to get back to them. The review was raised to four stars for timeliness, and the urgency Bold gave to this issue. We appreciate the efforts of Bold and its team to take care of our needs.

Nov. 8, 2018

It Broke our Checkout Page, we wasted hours trying to fix it before the damage this app did had too big an impact. Be careful with this app, it may function while its installed but it burns the house down on its way out! After installing I discovered that it couldn't do what I needed, This wasn't a problem really so I followed the uninstall instructions. Then We quickly discovered that you could no longer reach the Checkout page. This app had left unnecessary junk code all over the place, entire .liquids and code in the theme.liquid. After an hour of weeding all this junk out we finally got our site back up and running. Be careful with this app if you install it, If you change your mind it breaks things on the way out.

Oct. 23, 2018

If I could leave a ZERO I would!!! Worst app and company. They do not sync with third party inventory and new items never sync with their dashboard. This morning we woke up to all of our site images changed because they apparently cant figure out how to fix their app!!! My 2000 skus have different images that the bundle app changed while synching. They have NO customer support via phone and dont answer messages. You are costing us sales on a live site!!!! Do not use this app if you are high volume store or any store for that matter. Im deleting it in hops of it fixing my site and not having to manually change all images back. AT LEAST RESPOND to urgent tickets!

Oct. 21, 2018

It does what it says it will do, but it's very glitchy and slows down web page loading. Often product images won't load and links won't work. It's just been a hassle.

Oct. 17, 2018

Great APP and Awesome Support! Thank you BOLD team for the excellent job. Bundles are truly an AOV Maximizer and Bold got your back.

Oct. 16, 2018

We use the app to bundle like minded products and it really helps to increase the average order values.

Oct. 13, 2018

the worst app ever, i have lost $100 of ad spent because of this unprofessional app, when i used it on my store it was slow so i decided to remove it but when i uninstalled the app their bundle offer was still on my product page and it was not working, and it ruined my checkout out page, customers could not complete their orders, i had about 13 add to cart at that time but were not able to purchase because of this stupid app

Oct. 9, 2018

It does what it says & i liked that it tracks which bundles were viewed, etc but it caused an issue with my store. The Bold support team were very nice. They said it was a conflict with the mail chimp app but once this app was completely uninstalled i no longer had the issue.

Oct. 3, 2018

The customer service I got from Charles when installing this app was so helpful and he made things easy to understand and guided me through the process! I'm excited to use this app and just knowing that the people on the other side are there and ready to help already gives me such confidence in using it!

Oct. 10, 2018

What started as a good looking app at first appeared to be a non-flexible piece that is vaguely supported and with snarky remarks. I don't like the attitude of the support team - your app is not the only one out there and definitely not the best one. And did I mention it is 400% the price of the competition? When you uninstall their instructions are: "there is some liquid code, but since it doesn't interfere with you store let it stay and litter, who cares..." They don't tell you though that your store is now significantly slower and their "innocent" code dumps all product data in the html order form! Product/variants SKUs/ids/inventory and all the product data they put there without permission and leave there after app uninstall! OUTRAGEOUS! I have to reinstall our theme and start customizing from beginning because they even refuse to tell you what they modified. And that is a lot of sections/snippets/js which they edited in a manner that is irreversible. Some of the files were directly replaced losing all customization we had in them. NEVER EVER TRUST BOLD COMMERCE AND STAY AWAY FROM THEM!

Sept. 21, 2018

is app is really making the bundling part user friendly and i cant wait to see how well it gets people to buy more from my