BOLD Bundles ‑ Product Bundles
Bold Bundle, Discount Bundles & Product Bundling Shopify App
Rating
3.8
feedback
239
chart
#3,323
All reviews
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April 24, 2016
UPDATE: Was contacted by Jay, one of the Bold developers and he assigned me an associate to work with me. Angele was very helpful and took care of what she could as a temporary fix. She is now looking into a way to fix the issue completely. As things progress, I will upgrade the stars. Another glitch or two: 1.) after selecting the products to add to the bundle, if you at any time inadvertently hit the "enter" key versus using the mouse to select 'add product', you will be kicked out and have to start all over with your bundle. 2.) If you have a price set that you want your Bundle to be, it doesn't let you do this if the price is not an *exact whole percentage* off the original total price. It overrides and configures your bundle to be an odd amount. (For example, I wanted my bundle to be $59.95, but it kept configuring it to be 29% off, making the Bundle $59.91 - even though I didn't even enter anything in the % off, but only put in my $59.95 price. Once I clicked 'save', the price would override and go back to $59.91.) This is a weekend, so will await feedback on Monday. Thanks! ************************************** Paid $25.00 to have Bold Apps set Product Bundles in our store. Once completed I came back to my store to discover they had changed the search function and it is no longer operating properly. Submitted a ticket and sent an email *with an email receipt notification* to make sure it was received (which came back as received). 8 hours later still no reply. So now, at the top of this Review it says "try contacting the app developer" - so I double check the "ticket" in the initial automated email to see if there are any updates. I am asked to login to view updates. I try that... but it needs a password (which apparently I don't have). Next I try signing up for an account using MY email address only to discover my account is already registered. I try requesting a new password. I am still waiting for that new password reset email to come to my email inbox. (Yes, I checked spam - NOT there.)
March 27, 2016
Excellent app with some features we've been looking for. Integrating it was made seamless by the staff at Bold commerce (the developers) and we're looking to roll it out more and more to the website. So far testing has proved it worthwhile for getting the app.
March 24, 2016
I'm just new to shopify, and currently building my store, but loving this app so far, but what I love the MOST is the amazing customer service that I've been getting. They installed the app quickly, and have come up with solutions and even made the modifications for me. I definitely recommend this app! Kari
March 14, 2016
Very impressed with bold apps so far. We just uploaded the "bundles" app and like it so far. If nothing else the guys at bold are professional and helpful. I will try and edit this message once we have used Bundles for a few months on our site http://GrooveLife.co
March 9, 2016
The app works really well however the liquid code update was more complicated that initially expected. The first use of the app also made the product photos wide and elongated which looked weird and not like the examples given. with some internal coding we managed to set maxiumum limitation for the product bundle display width which seems to work really well and now look awesome. There is a delay of up to 30 mins for any changes within the app to become present on the site which made it difficult during inital testing. Also we did not know that you can not bundle varients within a product. For example we wanted to bundle our rubber duck so that when customers bought a duck in each colour they recieved a discount. This does not work within the bundle app. We contacted the developers who replied really quickly and were amazing help and even pointed us towards another app that would do what we desired! PERFECT. Great help and assistance and now we have it running as we wanted we hope that it will encourage our customers to buy more!
March 8, 2016
really fantastic support and a very smart app. I would certainly recommend this to anyone who wants to build an offer with their audience and drive greater average order. Fantastic support service too
March 8, 2016
Great and simple to use app! They even offer a very fast and reasonably priced installation if you're not technically inclined with html, etc. Within 2 days of installing the app, I already had a user take advantage of bundling my two most popular products and saving 10% - Highly recommended!
Dec. 2, 2015
Absolutely TERRIBLE experience with BOLD, who "boldly" denied even installing this app, after it caused all sorts of display problems with my website. I was advised this app would give the ability to offer bundles of items for Black Friday, only to find this does NOT work if any product appears in more than one bundle! The $25 installation charge does not even guarantee them getting things right, as stated they denied even installing. Sadly, this app is unsupported by Shopify which means that should any problems occur, then you are left to resolve them yourself. My advice - Get a developer to do this for you!!!! (P.S. A one-star rating has been applied because I had to give this to post the review, or I would be applying a minus rating!)
Nov. 26, 2015
This is a great app and if anyone is looking to sell multiple products at once and then give a discount to boot then this is what you need. Also BOLD are great to work with. I would suggest that if you are not technical, or don't want to fiddle with the installation of the liquid code, then just get them to do it. It's like they have elves just waiting to install the code, and I was up and running the next day. I highly recommend this product for sure - and if you want to see it in action then buy some of my bundled books :-)
Nov. 24, 2015
The absolute worst "customer service". I paid to have the app installed their team over a month ago and the app is STILL not working. This app has cost my site hundreds of dollars. The "customer service" team did a "trial bundle" on my site and left it on without informing me of this. This allowed multiple customers to order items for free! The customer support team has only responded to my emails and phone calls by saying, "It looks like there is an issue you are having with the app. Is there anything else I can help with" They have done nothing to fix all the issues. I DO NOT recommend this app. So far, it seems like a scam. Extremely disappointed.
Nov. 23, 2015
I don't think you should be calling this app product bundles. It has way too many limitations. You can't list the bundle as a product, it can only be under the products that are within the bundle. You can't list an item that's in one bundle, in another etc etc etc. I understand that you're limited by shopify to some degree but it's very frustrating to find out all of these limitations after I got so excited :) Seems like support is on vaca these days.
Nov. 23, 2015
Exactly what we needed! really easy to use interface and makes it really easy to up-sell! The install is a little tough so we paid the $25 to have it put in for us, which is worth it for us
Oct. 29, 2015
Support is very slow--took 3 days to get a response. Also the inability to include a product in more than one bundle makes this incredibly overpriced and these combined are what I'm basing my rating on.
Oct. 29, 2015
This company actually keeps you informed of progress during install! Very reliable!
Oct. 27, 2015
Just installed this app which we think will be important for merchandising and increasing sales. We're using the Minimal theme and needed help tweaking the code to make it render correctly. The Bold team was very responsive and got the job done quickly, thanks!
Oct. 24, 2015
We've built our store using several Bold Apps, and they all worked great until we went live with the store and switched to the actual store domain. Our server is protected with Cloudflare (which Bold also uses to protect their own servers), but this caused the apps to cease working properly. We've gone back and forth with Bold several times trying to find solutions, but they've finally ceased to answer emails or phone calls. This is a glaring weakness in their product line if they cannot support customers who use the same server security software that they use themselves. We've begun to run into multiple customer service issues due to our inability to get the apps functioning properly and are going to have to remove all the apps and cancel Bold services. Sadly, there are no other good products in the app store that will fill the void. This causes a fundamental flaw in the way our entire store works. So buyer beware, don't built your business on Bold. You may find yourself left out in the cold.
Sept. 14, 2015
The app itself works pretty well, although the ability to use it alongside inventory tracking is sorely needed (and currently nowhere on their roadmap). My primary concern with this app (and why we are most likely discontinuing our subscription) is this: It's a sales tool with NO WAY to track its effectiveness - the app comes with no built in tracking, and the method Bold uses to add the bundles (hidden variants) renders the built-in Shopify reporting tools useless for tracking them as well. Let me be clear: you will have NO way to see whether this app is actually generating sales - they're invisible to Shopify's tools, and no supplementary tools are provided. You're just taking Bold at its word that this app is effective, and this will most likely be the case for at least the foreseeable future. Straight from Holly in their support department, "We're not working on reporting features for Product Bundles at the moment, but the idea has been pitched to the team to see if this functionality can be added in the future. :-)"
July 28, 2015
Bold’s product bundling app is very well thought through from a usability standpoint. We were impressed by how easily product bundles could be configured, however the app does not interface with our QuickBooks/Qstock inventory management systems so ultimately we were unable to utilize the app. In the future, if Bold were to make this app compatible with inventory management systems we would reinstall it in a heartbeat.