PC ‑ Custom Product Options
Add variant option to personalizing and customizing products
Rating
4.7
feedback
987
chart
#743
All reviews
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April 11, 2024
it does the job i needed and the customer service was outstanding. The Tech Support team worked with me until it was all good. The steps can be a bit confusing since this is essentially a bolt-on on top of the Shopify data models and templates. At the end of the day though, it was just want i needed.
Hi Malibu Skate Wear, Thanks for the positive feedback and for recognizing the effort of our customer service team. Our developers are hard at work making some UI improvements which should make the initial steps much easier in the future. That said, our support team is always here to assist you, so please do not hesitate to reach out!
April 10, 2024
Great customer support experience! Not only did they fix the problem, they gave advice on how to better my website and avoid future complications.
Hi MADRE, Thanks for the 5 star review! It's wonderful to receive such great feedback about the quality of our support team. We are always here to help!
April 9, 2024
I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance. To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal. Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business. As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.
Hi BounceDesignLabs, Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!
April 8, 2024
Hi Levi and Lane Blanks, Thanks for the 5 star review! Cheers and happy selling!
April 8, 2024
We have been using Product Customizer for more years than I can remember. It has worked great and if we ever have a question or a problem they are quick to respond and help. I would recommend you give them a try!
HI ILoveSmencils, Thank you for the wonderful feedback and for being a loyal customer for years! We're so happy to have the privilege of serving merchants such as yourself. Please always feel free to reach out to us for any future needs!
April 8, 2024
I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!
Hi County House Signs, Thanks for recognizing Aman! He is an outstanding member of our team and will be thrilled to read this. Thanks again!
April 7, 2024
Perfect service, super nice people to help you. And they do almost all the work for you
Hi Black Shadows, Thanks for the positive feedback! We're thrilled that you had such a great experience with our support team. We are always here to assist!
April 15, 2024
I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!
Hi Orange Blossom Home, Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!
April 5, 2024
Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!
Hi ATEL Store, Thanks for recognizing Shevaughn! He is an outstanding member of our team and will be thrilled to receive this feedback. Please never hesitate to reach out to us for any future needs!
April 5, 2024
Very good app. fast help
Hi Charmsy, Thanks for the 5 star review! We always strive to provide the fastest service possible. Thanks again!
April 4, 2024
I've tried quite a few of customizer apps over the years and this is my favorite to date based on options and price. Set up is quick and easy and the customer services is great as well.
Hi Orange Valentine, Thanks for taking the time to leave us this wonderful review! We are thrilled that you are having such a great experience with our application and the support team behind it. We're always here to assist!
April 4, 2024
I am a day one user, and I will say their customer service is OUTSTANDING! They responded promptly (I think it took 2 minutes max), and they immediately started helping with my store. Thanks again!
Hi Fitzwater Leather, Thanks so much for the kind words! We have an outstanding customer support team who always go above and beyond for our merchants. Cheers and happy selling!
April 4, 2024
Great customer support. Needed to be double checked to make sure everything was working, and they responded fast and got everything looking perfect. Looking forward to happy customers!
Hi Armonia, Thank you for the positive feedback! We take great pride in the quality of our customer support so this is very gratifying to read. Please always feel free to reach out to us!
April 4, 2024
customer support is very fast and helps with any and all issues in a timely manner.
Hi Mathewson Standard, Thank you for recognizing our customer support team. We take great pride in providing the best service possible for our merchants. Thanks again, and always feel free to reach out to us!
April 3, 2024
I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.
Hi RLS Creations, Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!
April 3, 2024
Aman helpme a lot, he is a big professional.
Hi H Sport Wear, Thanks for recognizing Aman's work! He is an excellent team member and will be thrilled to read this review. Happy selling!
April 3, 2024
Great help and support!
Hi Dogzoo, Thanks for the kind words! Cheers and happy selling!
April 3, 2024
Very good app and very good support i really recommend it
Hi Arena Cases, Thank you! We're so happy to hear that you are having a great experience with our app and the support team behind it. Please never hesitate to reach out!
March 29, 2024
The app is good but the customer service is so so amazing and helpful- would defo recommend!!
Hi Named Jewellery, Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!
March 29, 2024
The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!
Hi Your Car Reg, Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!