Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,759
chart
#481
All reviews
Rating Breakdown
Review RSS Feed
March 8, 2024
Works
Hi Wild Poppy, We're happy to hear that the app is working well for you. Feel free to reach out to us if you have any needs!
March 6, 2024
great customer service and great product!
Hi PME Tuning LLC, Cheers! We're so happy that you are having a great experience with our product and the support team behind it. We're always here to assist you!
March 13, 2024
Wonderful app and excellent tech support. Highly recommend. Could not do business without it. I would like to add that support goes above and beyond to help solve problems that are unique to our products. They even created a video to show me how to make the updates myself. Very much appreciated.
Hi PraiseBanners, We're thrilled to read this review! Our development team works hard to ensure that the app is impactful for our merchants and we're always striving to provide the best possible service. Thanks again for taking the time to give us feedback!
March 6, 2024
Gran aplicación, mejor servicio de soporte. Tuve problemas con la configuración y me ayudaron en todo momento. Había probado otras similares y esta es la que me ha funcionado mejor :)
Hola Nomadic State of Mind, Gracias por la amable palabra! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo de soporte. Siempre estamos aquí para ayudarlo!
March 6, 2024
The customer service is amazing!!
Hi Gibbon, Thanks for the kind works! We're thrilled that you had a great experience with our team and are grateful to have you as a client!
March 4, 2024
Super fast help! I was having a tiny issue and within minutes Deep solved it. Thank you so much!
Hi A Second Time, Thanks for taking the time to leave us this nice review! We take great pride in the quality of our customer support team and Deep is an excellent contributor. We're always here if you need us!
March 4, 2024
Excellent and timely customer service. The app works very well.
Hi Great Gift World, Thanks for the kind words, please do not hesitate to reach out to us for any future needs!
March 4, 2024
Service is awesome! Thank you Shevaughn.
Hi OttawaTeamShop, Thanks for the nice review, Shevaughn is a rockstar on our team!
March 3, 2024
The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny. The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.
Hi Shape by kate, Thank you for leaving this review. Deepanjoy is an absolute rockstar on our team! Please do not hesitate to reach out to us for any future needs!
March 3, 2024
Amazing app! Works perfectly with our store. Very happy so far. Support was extremely helpful and quick to resolve a small issue we ran into. Great team!
Hi ShopaJoy, We take great pride in the quality of our app and the support that our team provides. Thank you so much for taking the time to leave us this nice review, and do not hesitate to reach out in the future for any/all needs!
March 2, 2024
Brilliant support! Very helpful
Hi Themed, Thanks for the kind words! We're always here to help!
Feb. 29, 2024
The dev team is great, good app too, lets us customize our pages so we can offer more options.
Hi Glass House AU, We're very pleased to hear that you found the app to be helpful. Our devs are very committed and will be thrilled to hear that you had a great experience with our application!
Feb. 29, 2024
This was the greatest experience ever. Shevaughn was not only kind, he was thoughtful, patience, and just above the top. Thank you God for great customer service.
Using app
2 months
Total reviews
2
Average rating
5.0
Hi IGS Creation, Thank you so much for the kind words! Shevaughn is a rockstar on our team, please always feel free to reach out.
March 26, 2024
Fonctionne, Très bien. Et le support est très réactif, réponse en moins de 5min 24/24. Le meilleur rapport qualité prix des applications de personnalisation
Salut CeliAgency, Merci de nous avoir contactés lorsque vous avez eu besoin de nous. Nous nous efforçons d’être rapides du côté de notre support et c’est formidable que vous ayez eu une courte attente pour obtenir l’aide dont vous aviez besoin. Faites-nous savoir si vous avez besoin de quoi que ce soit. L’équipe d’assistance
Feb. 29, 2024
Your app is not working, The install page doesn't load.
Hi Virya Retails, I'm sorry that you experienced this issue with our install page. Our app experienced a temporary outage due to a database migration that only lasted about an hour. Still, we apologize for the inconvenience it caused for you. We noticed you had not contacted our support team before leaving this review - a member of our team has sent you an email addressing your concerns and offering assistance with setting up the application. I will also reach out to you personally.
March 4, 2024
Aman fixed everything very quickly and now my website looks perfect thanks again!
Hello Hazy Daisy Vintage Pieces, We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything! The Support Team
Feb. 26, 2024
Great app, it was easy to set up, and all necessary customizations in place in no time. The tutorials are easy to follow and the process is painless. I did require the help of the team, as an update to the theme broke the configuration. Manage to have the store back online with the customizations in place in no time.
Greeting thebigword B.V., It is great to hear that our tutorials were easy to follow and even better to hear that you reached out to get help when you needed it. Thank you for leaving us this review. We are here to help you anytime you need. The Support Team
Feb. 26, 2024
Aman was very helpful and assisted with all of our requests in a timely manner.
Helo Rosetique, We are happy to hear that you were able to use Aman to assist you with setting up your app. Thank you for leaving us this review! The Support Team
Feb. 26, 2024
Was having issues installing the app and the guys were super helpful and solved all my issues. Would recommend!
Hi there Safelight Berlin, We are so glad you reached out to us when you were having issues! Thank you for acknowledging the support you received and for leaving us this review. We are here to help anytime you need us. The Support Team