All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2024

I've tried quite a few of customizer apps over the years and this is my favorite to date based on options and price. Set up is quick and easy and the customer services is great as well.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Orange Valentine, Thanks for taking the time to leave us this wonderful review! We are thrilled that you are having such a great experience with our application and the support team behind it. We're always here to assist!

5 / 5 Share

April 4, 2024

I am a day one user, and I will say their customer service is OUTSTANDING! They responded promptly (I think it took 2 minutes max), and they immediately started helping with my store. Thanks again!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fitzwater Leather, Thanks so much for the kind words! We have an outstanding customer support team who always go above and beyond for our merchants. Cheers and happy selling!

5 / 5 Share

April 4, 2024

Great customer support. Needed to be double checked to make sure everything was working, and they responded fast and got everything looking perfect. Looking forward to happy customers!

Store

Armonia

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Armonia, Thank you for the positive feedback! We take great pride in the quality of our customer support so this is very gratifying to read. Please always feel free to reach out to us!

5 / 5 Share

April 4, 2024

customer support is very fast and helps with any and all issues in a timely manner.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mathewson Standard, Thank you for recognizing our customer support team. We take great pride in providing the best service possible for our merchants. Thanks again, and always feel free to reach out to us!

5 / 5 Share

April 4, 2024

Very knowledgeable, great customer service and you was very clear and great voice tone

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi NewBlingers, Thanks for the glowing feedback about our customer service! We always strive to provide the best experience possible, its great to hear that we were able to hit that mark for you. Feel free to reach out whenever you need any assistance!

5 / 5 Share

April 4, 2024

Parfait

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Salut Giu Bijoux Paris, Merci de nous avoir laissé cet avis! Nous sommes toujours là pour vous aider!

5 / 5 Share

April 3, 2024

Just downloaded the app and on their trial and ran into an issue related to the customized option pricing not appearing in the cart. Reached out to their support and got a response back very quickly. Shevaughn helped me and was able to help me immediately as well as answered some of the questions I had. Incredible helpful and friendly! Thanks for the help Shevaughn! :) Very pleased with the app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi BearCoastMobile, Thank you for taking the time to leave us this review. We're sorry you ran into an issue after downloading, but its great to reads such positive feedback about the support team behind our app. Shevaughn has been an outstanding member of our team for a long time and will be very gratified to read this. Thanks again, and please always feel free to reach out to us!

5 / 5 Share

April 3, 2024

Excellent customer service!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Belle Via, Thank you for the kind words! We're so thrilled to hear that you had a great experience with our team. We're always here to assist!

5 / 5 Share

April 3, 2024

I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.

Using app

About 2 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi RLS Creations, Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!

5 / 5 Share

April 3, 2024

Aman helpme a lot, he is a big professional.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi H Sport Wear, Thanks for recognizing Aman's work! He is an excellent team member and will be thrilled to read this review. Happy selling!

5 / 5 Share

April 3, 2024

Great help and support!

Store

Dogzoo

Using app

About 1 hour

Total reviews

6

Average rating

4.0

Developer Reply

Hi Dogzoo, Thanks for the kind words! Cheers and happy selling!

5 / 5 Share

April 3, 2024

Very good app and very good support i really recommend it

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Arena Cases, Thank you! We're so happy to hear that you are having a great experience with our app and the support team behind it. Please never hesitate to reach out!

5 / 5 Share

March 29, 2024

The app is very easy to use and customer service is quick to respond and available when needed.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi NET Creative Designs, Thanks for the kind words! We are constantly making improvements to the app aimed at making it as easy to use as possible, so this is very gratifying to read. Thank you for also recognizing the effort of our support team, we take great pride in providing the best support experience possible!

5 / 5 Share

March 29, 2024

The app is good but the customer service is so so amazing and helpful- would defo recommend!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Named Jewellery, Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!

5 / 5 Share

March 29, 2024

The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Your Car Reg, Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!

5 / 5 Share

March 29, 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Keepsake by Ryo, Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

5 / 5 Share

March 28, 2024

Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed. the app does the job :)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

customer service was amazing!!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Be advised leather, LLC, Thank you so much for taking the time to leave us this review! We take great pride in offering the best customer experience possible and are always gratified to receive this kind of positive feedback. Please do not hesitate to reach out to us for any assistance!

5 / 5 Share

March 26, 2024

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Blue Sheep Bake Shop, Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!