All reviews

Rating Breakdown

  • 5
    89% (1,578 ratings)
  • 4
    6% (106 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

March 11, 2024

Live chat tech support is incredible. Highly recommend this app!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kings Creations LLC, Thanks for the kind words! We take enormous pride in offering the best customer experience possible and are always thrilled to receive feedback that we've hit the mark. Thanks again!

5 / 5 Share

March 11, 2024

great

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dirty Girlie, Thank you for the nice review, we are always here to help you!

4 / 5 Share

March 11, 2024

We used this app for almost two years and it worked well. We changed some of our product lines and no longer needed the app. Shevaughn was tremendous in helping with closing the account and helping me with a couple of technical issues.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi Utopia Products, We're sorry to see you go, but completely understand that the needs of your business can change. We're thrilled to have the privilege of serving merchants such as yourself. Thank you in particular for recognizing Shevaughn, who is an absolutely outstanding employee. If your product lines change again, we will always be here to assist you!

5 / 5 Share

March 11, 2024

Absolutely FANTASTIC service, super fast response and so helpful, I am so impressed and really pleased with the service, I was getting extremely stressed trying to figure out what was happening and you solved it quickly and efficiently. Thank You so so much

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fun Printz, Thank you for taking the time to leave us this nice review! Our support team is highly dedicated to making our merchants' lives as stress-free as possible. We are always here to assist, please do not hesitate to reach out to us!

5 / 5 Share

March 11, 2024

one of the best support

Store

My Store

Using app

About 12 hours

Developer Reply

Hi My Store, Thanks for the nice review! We take great pride in the quality of our support team, it is very gratifying to see the team's hard work acknowledged. Thanks again!

5 / 5 Share

March 10, 2024

communication was great and friendly! I asked for help and was helped put immediately.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Main Senora Roots, Thank you for the kind words! We have a fantastic staff supporting the application and love receiving such positive feedback. Cheers!

5 / 5 Share

March 10, 2024

Very kind support, very helpful!

Using app

About 20 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi XXOO Pets Family, Thanks for the nice review! We're super happy that you received such great support from our team. We're always here to assist!

4 / 5 Share

March 8, 2024

Customer support was great. Walked me through exactly what needed to be done and should have my app error fixed! Shevaughn was very helpful. Thank you

Using app

Over 6 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Next Level Sports, Thanks for the nice review! Shevaughn is an excellent team member and we're thrilled that you had a great experience with our support team. Please always feel free to reach out to us!

5 / 5 Share

March 8, 2024

Works

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wild Poppy, We're happy to hear that the app is working well for you. Feel free to reach out to us if you have any needs!

5 / 5 Share

March 6, 2024

great customer service and great product!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi PME Tuning LLC, Cheers! We're so happy that you are having a great experience with our product and the support team behind it. We're always here to assist you!

5 / 5 Share

March 13, 2024

Wonderful app and excellent tech support. Highly recommend. Could not do business without it. I would like to add that support goes above and beyond to help solve problems that are unique to our products. They even created a video to show me how to make the updates myself. Very much appreciated.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi PraiseBanners, We're thrilled to read this review! Our development team works hard to ensure that the app is impactful for our merchants and we're always striving to provide the best possible service. Thanks again for taking the time to give us feedback!

5 / 5 Share

March 6, 2024

Gran aplicación, mejor servicio de soporte. Tuve problemas con la configuración y me ayudaron en todo momento. Había probado otras similares y esta es la que me ha funcionado mejor :)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hola Nomadic State of Mind, Gracias por la amable palabra! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo de soporte. Siempre estamos aquí para ayudarlo!

5 / 5 Share

March 6, 2024

The customer service is amazing!!

Store

GIBBON

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Gibbon, Thanks for the kind works! We're thrilled that you had a great experience with our team and are grateful to have you as a client!

5 / 5 Share

March 4, 2024

Super fast help! I was having a tiny issue and within minutes Deep solved it. Thank you so much!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi A Second Time, Thanks for taking the time to leave us this nice review! We take great pride in the quality of our customer support team and Deep is an excellent contributor. We're always here if you need us!

5 / 5 Share

March 4, 2024

Excellent and timely customer service. The app works very well.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Great Gift World, Thanks for the kind words, please do not hesitate to reach out to us for any future needs!

5 / 5 Share

March 4, 2024

Service is awesome! Thank you Shevaughn.

Using app

Over 10 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi OttawaTeamShop, Thanks for the nice review, Shevaughn is a rockstar on our team!

5 / 5 Share

March 3, 2024

The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny. The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shape by kate, Thank you for leaving this review. Deepanjoy is an absolute rockstar on our team! Please do not hesitate to reach out to us for any future needs!

5 / 5 Share

March 3, 2024

Amazing app! Works perfectly with our store. Very happy so far. Support was extremely helpful and quick to resolve a small issue we ran into. Great team!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi ShopaJoy, We take great pride in the quality of our app and the support that our team provides. Thank you so much for taking the time to leave us this nice review, and do not hesitate to reach out in the future for any/all needs!

5 / 5 Share

March 2, 2024

Brilliant support! Very helpful

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Themed, Thanks for the kind words! We're always here to help!

5 / 5 Share

Feb. 29, 2024

The dev team is great, good app too, lets us customize our pages so we can offer more options.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hi Glass House AU, We're very pleased to hear that you found the app to be helpful. Our devs are very committed and will be thrilled to hear that you had a great experience with our application!