All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2024

I just started working with this app, but I'm very happy so far. Customer support has been extremely helpful.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Rubysaurus Creations, Thank you for leaving us this review. We are happy that our customer support team was able to assist you with your set up. We are here anytime you need us! The Support Team

5 / 5 Share

Feb. 23, 2024

Product has some really great features that can help your store work better for your customers!

Store

My Store

Using app

About 2 hours

Developer Reply

Hello My Store, Thank you for this 5-star review of Product Options & Customizer. It is great to hear that the app has the features you are looking for to boost your sales. We appreciate your business! The Support Team

4 / 5 Share

Feb. 22, 2024

Super helpful customer service. Shevaughn was amazing. Only downside is the free version only includes one product to be customized.

Using app

18 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello PNWGirl Custom Creations, Thank you for your review. We appreciate that Shevaughn was able to assist you with your needs. We strive to provide the best customer support. Let us know if you need anything! The Support Team

5 / 5 Share

Feb. 22, 2024

Nice customer services The cs Shevaughn helped us a lot

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there CityRocker Ltd, We appreciate your 5-star review! It is great that Shevaughn was able to help you get set up. We are here to help anytime you need us. The Support Team

5 / 5 Share

Feb. 22, 2024

We use this app to allow our customers to add personalisation to some of products. It works really well and is easy to set up and use. We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there ByJenny McCarthy, Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us. The Support Team

5 / 5 Share

March 3, 2024

A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Photo Gifts Online, We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review. The Support Team

5 / 5 Share

Feb. 21, 2024

Great customer service! Helped me out a lot.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Passion Auto Parts, Thanks for this 5-star review. It is great to hear that you had a great customer support experience and was able to get the help that you needed. We are here anytime you need us! The Support Team

5 / 5 Share

Feb. 21, 2024

Really helpful. Highly recommend!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello The KegCru.ie, Thanks for leaving us this review of Product Options & Customizer. We are happy to hear that you received the support you needed. We are here to help you anytime you need. The Support Team

5 / 5 Share

Feb. 19, 2024

Amazing customer service from Shevaughn and Amand. I really appreciate all of their help in getting this set up.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Signature Sweets by Amanda, Thank you for leaving us this 5-star review! We appreciate that you acknowledged the amazing support you received from Shevaughn and Aman. We strive to offer the best customer support ever to take the strain away from our merchants so they can get to business. Do not hesitate to reach out to us at anytime! The Support Team

5 / 5 Share

Feb. 19, 2024

Great customer support. Fast response and professional help.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Pristine Paws, Thank you for recognizing our support team by leaving us this review. We are happy that you had quick resolution and was able to give you what you needed. We are here to help, anytime. The Support Team

5 / 5 Share

Feb. 17, 2024

Esta aplicación nos ha ayudado mucho, muy útil y un servicio al cliente excelente. Sin duda la recomiendo

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Toddler Joy, ¡Gracias por dejarnos esta reseña de nuestra aplicación y servicios de soporte! ¡Apreciamos su negocio y estamos aquí en cualquier momento que nos necesite! El equipo de soporte

5 / 5 Share

Feb. 17, 2024

Very helpful and went above and beyond.

Using app

Almost 10 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Hampsons Homewares, We are happy to hear that our support team went above and beyond what you expected. Thank you for leaving us this review! The Support Team

5 / 5 Share

Feb. 16, 2024

I'm still learning how to use this app with my store, as my store is relatively new. I figured out how to add the customization through Googling and YouTube, but had some trouble when I tried to add customization to a second product a couple of weeks later. I reached out to support, and they very quickly got back to me and fixed my issue for me. I definitely see this app being super beneficial for my store, and the customer support behind the app is incredible.

Using app

21 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 16, 2024

I love the concept of this app and when it works its great, but its so glitchy!

Using app

8 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 16, 2024

Super helpful support! We were able to add in custom options for a custom supplement pack which went great.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Works very well, and when it doesn't, the support team responds quickly and effectively.

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

I've used this app on several stores. The functionality is top notch and the support has never failed me. Helpful and friendly every time. This is a must have app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

This is by far the best custom app ..the customer service is great, and they fix all things very quickly

Store

KED LLC

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Greetings KED LLC, It is fantastic to hear that Product Options & Customizer has what you need for your store and we appreciate you acknowledging the app and the support. We strive to give the best support experience for our merchants. Thank you for your business! The Support Team

5 / 5 Share

Feb. 13, 2024

Absolutely amazing jumped on a call straight away showed us how this would function perfectly for our business, ran through a demo and also built our first few products with us. Then was willing to show us how we could customise to make it suit our theme! OUTSTANDING!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sticker Gringo, This is a fantastic review of our support services and our app! Thank you for recognizing the support you received. We take pride in getting answers quickly and with the least amount of back-and-forth action. We also love to educate as we do this. It appears that is what you received when you reached out. Thank you again! The Support Team

5 / 5 Share

Feb. 12, 2024

El servicio de soporte al cliente es extremadamente eficiente y veloz, resolvieron mis inconvenientes en cuestión de minutos. Luego de hablarles, un ejecutivo respondió mi mensaje menos de 2 minutos después y en menos de 10 minutos mi problema estaba solucionado. Además, es una aplicación exlente! Gracias!

Store

Strong

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hola Strong, Te recomendamos que te tomes el tiempo de dejar esta fantástica reseña de nuestro equipo de soporte y también de nuestra aplicación. Es genial saber que tuviste una resolución rápida de lo que necesitabas. Nos esforzamos por hacer que su experiencia sea lo más fácil posible. ¡Estamos aquí para ayudarte en cualquier momento que lo necesites! El equipo de soporte