All reviews

Rating Breakdown

  • 5
    89% (1,578 ratings)
  • 4
    6% (106 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 29, 2024

The dev team is great, good app too, lets us customize our pages so we can offer more options.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hi Glass House AU, We're very pleased to hear that you found the app to be helpful. Our devs are very committed and will be thrilled to hear that you had a great experience with our application!

5 / 5 Share

Feb. 29, 2024

This was the greatest experience ever. Shevaughn was not only kind, he was thoughtful, patience, and just above the top. Thank you God for great customer service.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi IGS Creation, Thank you so much for the kind words! Shevaughn is a rockstar on our team, please always feel free to reach out.

5 / 5 Share

March 26, 2024

Fonctionne, Très bien. Et le support est très réactif, réponse en moins de 5min 24/24. Le meilleur rapport qualité prix des applications de personnalisation

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Salut CeliAgency, Merci de nous avoir contactés lorsque vous avez eu besoin de nous. Nous nous efforçons d’être rapides du côté de notre support et c’est formidable que vous ayez eu une courte attente pour obtenir l’aide dont vous aviez besoin. Faites-nous savoir si vous avez besoin de quoi que ce soit. L’équipe d’assistance

2 / 5 Share

Feb. 29, 2024

Your app is not working, The install page doesn't load.

Using app

1 day

Total reviews

1

Average rating

2.0

Developer Reply

Hi Virya Retails, I'm sorry that you experienced this issue with our install page. Our app experienced a temporary outage due to a database migration that only lasted about an hour. Still, we apologize for the inconvenience it caused for you. We noticed you had not contacted our support team before leaving this review - a member of our team has sent you an email addressing your concerns and offering assistance with setting up the application. I will also reach out to you personally.

5 / 5 Share

March 4, 2024

Aman fixed everything very quickly and now my website looks perfect thanks again!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Hazy Daisy Vintage Pieces, We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything! The Support Team

5 / 5 Share

Feb. 26, 2024

Great app, it was easy to set up, and all necessary customizations in place in no time. The tutorials are easy to follow and the process is painless. I did require the help of the team, as an update to the theme broke the configuration. Manage to have the store back online with the customizations in place in no time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Greeting thebigword B.V., It is great to hear that our tutorials were easy to follow and even better to hear that you reached out to get help when you needed it. Thank you for leaving us this review. We are here to help you anytime you need. The Support Team

5 / 5 Share

Feb. 26, 2024

Aman was very helpful and assisted with all of our requests in a timely manner.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Helo Rosetique, We are happy to hear that you were able to use Aman to assist you with setting up your app. Thank you for leaving us this review! The Support Team

5 / 5 Share

Feb. 26, 2024

Was having issues installing the app and the guys were super helpful and solved all my issues. Would recommend!

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi there Safelight Berlin, We are so glad you reached out to us when you were having issues! Thank you for acknowledging the support you received and for leaving us this review. We are here to help anytime you need us. The Support Team

5 / 5 Share

Feb. 26, 2024

Easy-to-use product and very competent support!

Store

Naylha

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Naylha, We appreciate your review of our app and support. We are here to help anytime you need us! The Support Team

5 / 5 Share

Feb. 23, 2024

I just started working with this app, but I'm very happy so far. Customer support has been extremely helpful.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Rubysaurus Creations, Thank you for leaving us this review. We are happy that our customer support team was able to assist you with your set up. We are here anytime you need us! The Support Team

5 / 5 Share

Feb. 23, 2024

Product has some really great features that can help your store work better for your customers!

Store

My Store

Using app

About 2 hours

Developer Reply

Hello My Store, Thank you for this 5-star review of Product Options & Customizer. It is great to hear that the app has the features you are looking for to boost your sales. We appreciate your business! The Support Team

4 / 5 Share

Feb. 22, 2024

Super helpful customer service. Shevaughn was amazing. Only downside is the free version only includes one product to be customized.

Using app

18 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello PNWGirl Custom Creations, Thank you for your review. We appreciate that Shevaughn was able to assist you with your needs. We strive to provide the best customer support. Let us know if you need anything! The Support Team

5 / 5 Share

Feb. 22, 2024

Nice customer services The cs Shevaughn helped us a lot

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there CityRocker Ltd, We appreciate your 5-star review! It is great that Shevaughn was able to help you get set up. We are here to help anytime you need us. The Support Team

5 / 5 Share

Feb. 22, 2024

We use this app to allow our customers to add personalisation to some of products. It works really well and is easy to set up and use. We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there ByJenny McCarthy, Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us. The Support Team

5 / 5 Share

March 3, 2024

A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Photo Gifts Online, We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review. The Support Team

5 / 5 Share

Feb. 21, 2024

Great customer service! Helped me out a lot.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Passion Auto Parts, Thanks for this 5-star review. It is great to hear that you had a great customer support experience and was able to get the help that you needed. We are here anytime you need us! The Support Team

5 / 5 Share

Feb. 21, 2024

Really helpful. Highly recommend!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello The KegCru.ie, Thanks for leaving us this review of Product Options & Customizer. We are happy to hear that you received the support you needed. We are here to help you anytime you need. The Support Team

5 / 5 Share

Feb. 19, 2024

Amazing customer service from Shevaughn and Amand. I really appreciate all of their help in getting this set up.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Signature Sweets by Amanda, Thank you for leaving us this 5-star review! We appreciate that you acknowledged the amazing support you received from Shevaughn and Aman. We strive to offer the best customer support ever to take the strain away from our merchants so they can get to business. Do not hesitate to reach out to us at anytime! The Support Team

5 / 5 Share

Feb. 19, 2024

Great customer support. Fast response and professional help.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Pristine Paws, Thank you for recognizing our support team by leaving us this review. We are happy that you had quick resolution and was able to give you what you needed. We are here to help, anytime. The Support Team

5 / 5 Share

Feb. 17, 2024

Esta aplicación nos ha ayudado mucho, muy útil y un servicio al cliente excelente. Sin duda la recomiendo

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Toddler Joy, ¡Gracias por dejarnos esta reseña de nuestra aplicación y servicios de soporte! ¡Apreciamos su negocio y estamos aquí en cualquier momento que nos necesite! El equipo de soporte