All reviews

Rating Breakdown

  • 5
    89% (892 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (43 ratings)

Reviews with Text

  • 98% (988)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2024

The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time. While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Dirty Graphix, Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!

5 / 5 Share

March 16, 2024

Excellent app and support. This app might seriously have the best customer support ever. The app works great very easily and whatever you can’t figure out, they help you quickly super recommend.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Marianella, Thank you so much for taking the time to leave us this review! We are so happy to hear that you had such a positive experience with our support team. All of our team members go above and beyond for our merchants and we are thrilled when this effort is recognized. Thanks again, and please always feel free to reach out to us!

5 / 5 Share

March 15, 2024

Very helpful! Tech support was a lifesaver when I needed help. Very prompt service. Love this app!

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Ellie & Co, Thanks for the kind words! We take enormous pride in offering the best customer experience possible and we're always thrilled to receive feedback that we've hit the mark. Please do not hesitate to reach out to us for any future needs!

5 / 5 Share

March 14, 2024

Aman offers top-notch customer support. He attentively listens to my website requirements and works closely with me to ensure everything runs seamlessly. I greatly appreciate your dedication and hard work. Thank you!

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Contempo Furniture, This review is very gratifying to read. Aman is a top notch member of our team and always goes above and beyond to help our merchants. We are thrilled to read this and feel very privileged to be able to serve merchants such as yourself. Thank you so much for taking the time to write this review!

5 / 5 Share

March 13, 2024

lovely customer service by deepanjoy helped me with everything i needed

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Auroratots, We are thrilled to read such positive feedback about our team. We take great pride in providing the best customer support possible, and Deepanjoy always lives up to our high standards. Thanks again, and please always feel free to reach out to us!

5 / 5 Share

March 13, 2024

Great app for my needs. Needed a simple solution for product personalisation. Great and responsive customer service. Shevaughn helped me with my issue in a timely manner. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi P'tit Arc-en-ciel, Thank you for the nice review! We're so happy that Product Customizer is working so well for you. Thank you in particular for recognizing Shevaughn, who is an absolutely outstanding member of our support team. As always, we're here to help!

5 / 5 Share

March 13, 2024

works great and customer support is the best!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sports Live Decals, Thanks for the kind words! We're thrilled to hear you're having a great experience with our app and the support team behind it. We're always here for you!

5 / 5 Share

March 12, 2024

I was at first a little sceptical about the this platform but it has proven to be a view easy process to set. I ended up upgrading from the free plan to the premium on the same day simple because of the customer service and how prompt they were which makes me put my trust in them. I would highly recommend

Store

Sleyed

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

HI Sleyed, This is a very gratifying review to read. We're thrilled to be able to exceed your expectations and overcome your initial skepticism. Our support team is very dedicated to the merchants that we serve. Thank you so much for taking the time to leave this review. If there is every anything that we can do to improve your experience with our app, no matter how minor, please do not hesitate to reach out to us!

5 / 5 Share

March 11, 2024

Great customer service and quick turnaround on problem solving. This app meets tons of needs for my business and is better than another app that claimed to do something similar. Very user-friendly!

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

Hi shopbrushandline, This is a very nice review to read, thank you so much for taking the time to write it! Our development and support teams are constantly at work to make the app as easy to use as possible, and we're always here to provide live support when it is needed. Please always feel free to reach out to us for any future needs!

5 / 5 Share

March 11, 2024

Live chat tech support is incredible. Highly recommend this app!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kings Creations LLC, Thanks for the kind words! We take enormous pride in offering the best customer experience possible and are always thrilled to receive feedback that we've hit the mark. Thanks again!

4 / 5 Share

March 11, 2024

We used this app for almost two years and it worked well. We changed some of our product lines and no longer needed the app. Shevaughn was tremendous in helping with closing the account and helping me with a couple of technical issues.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi Utopia Products, We're sorry to see you go, but completely understand that the needs of your business can change. We're thrilled to have the privilege of serving merchants such as yourself. Thank you in particular for recognizing Shevaughn, who is an absolutely outstanding employee. If your product lines change again, we will always be here to assist you!

5 / 5 Share

March 11, 2024

Absolutely FANTASTIC service, super fast response and so helpful, I am so impressed and really pleased with the service, I was getting extremely stressed trying to figure out what was happening and you solved it quickly and efficiently. Thank You so so much

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fun Printz, Thank you for taking the time to leave us this nice review! Our support team is highly dedicated to making our merchants' lives as stress-free as possible. We are always here to assist, please do not hesitate to reach out to us!

5 / 5 Share

March 10, 2024

Very kind support, very helpful!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Hi XXOO Pets Family, Thanks for the nice review! We're super happy that you received such great support from our team. We're always here to assist!

4 / 5 Share

March 8, 2024

Customer support was great. Walked me through exactly what needed to be done and should have my app error fixed! Shevaughn was very helpful. Thank you

Using app

Over 6 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Next Level Sports, Thanks for the nice review! Shevaughn is an excellent team member and we're thrilled that you had a great experience with our support team. Please always feel free to reach out to us!

5 / 5 Share

March 8, 2024

Works

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wild Poppy, We're happy to hear that the app is working well for you. Feel free to reach out to us if you have any needs!

5 / 5 Share

March 6, 2024

great customer service and great product!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi PME Tuning LLC, Cheers! We're so happy that you are having a great experience with our product and the support team behind it. We're always here to assist you!

5 / 5 Share

March 13, 2024

Wonderful app and excellent tech support. Highly recommend. Could not do business without it. I would like to add that support goes above and beyond to help solve problems that are unique to our products. They even created a video to show me how to make the updates myself. Very much appreciated.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi PraiseBanners, We're thrilled to read this review! Our development team works hard to ensure that the app is impactful for our merchants and we're always striving to provide the best possible service. Thanks again for taking the time to give us feedback!

5 / 5 Share

March 6, 2024

Gran aplicación, mejor servicio de soporte. Tuve problemas con la configuración y me ayudaron en todo momento. Había probado otras similares y esta es la que me ha funcionado mejor :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hola Nomadic State of Mind, Gracias por la amable palabra! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo de soporte. Siempre estamos aquí para ayudarlo!

5 / 5 Share

March 6, 2024

The customer service is amazing!!

Store

GIBBON

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Gibbon, Thanks for the kind works! We're thrilled that you had a great experience with our team and are grateful to have you as a client!

5 / 5 Share

March 4, 2024

Super fast help! I was having a tiny issue and within minutes Deep solved it. Thank you so much!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi A Second Time, Thanks for taking the time to leave us this nice review! We take great pride in the quality of our customer support team and Deep is an excellent contributor. We're always here if you need us!