All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2024

awesome support

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Joozoori, Thanks for the 5-star review! We appreciate your business! The Support Team

4 / 5 Share

Feb. 9, 2024

The App is very good but nothing on this planet is perfect so I can't give 5 stars. I will say, the response from customer service is outstanding. Whenever there has been an issue, the service team gets "ON IT" immediately. The app does have a few limitations but when used for it's intended purpose, it can't be beat! Way to go PC!

Store

FixHome

Using app

Over 6 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi there FixHome, We appreciate you taking the time to give us this review and acknowledging our support resources. We strive to give immediate attention to assisting merchants such as you with results so that you can get your store set up the way that you want. Thanks again! The Support Team

5 / 5 Share

Feb. 7, 2024

It was an experience he walked me through the process and made it as easy as possible he solved my issue thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Trending products you will love, We appreciate you leaving us this review and acknowledging the support you received. It is great that you had a good experience and we want you to know that we are here for you, for anything. The Support Team

5 / 5 Share

Feb. 7, 2024

I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there Arome Fragrances, We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :) The Support Team

5 / 5 Share

Feb. 6, 2024

perfect SAV

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Lovetune, Thanks for the 5-star review! We appreciate your business. The Support Team

5 / 5 Share

Feb. 5, 2024

This app has opened up so many options to my products! It is so easy to use and the customer service is OUTSTANDING. Love this product!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Sweetwoods, It is fantastic to hear that Product Options & Customizer has allowed your products to have so many options. It is also exciting to hear that our support team was able to assist you with what you needed. Thank you for acknowledging the app and the support! The Support Team

5 / 5 Share

Feb. 5, 2024

It's great when it works :), but it is sensitive to any little change you may make. That said the support is excellent so all-in-all worth using this app. I've been using them for 3+ years and will continue

Store

Bloss

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Bloss, Thanks for leaving this review! We want to make the experience as easy as possible for you and we are happy you have been with us for this long and that you do reach out when you need assistance. Please never hesitate if you make any changes, to reach out to us. The Support Team

5 / 5 Share

Jan. 31, 2024

Great app - meets our needs and also has immediate customer service if needed.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Brian de Staic, Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime! The Support Team

5 / 5 Share

Jan. 30, 2024

i had some troubles installing the app. but the costumer service was great and fast to solve my problems.

Store

vyncel

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there vyncel, We appreciate you leaving us this 5-star review and we are glad that you reached out for assistance when you encountered some problems. That is what we are here for and we want to quickly take care of what you need to get your store running the way you want it. The Support Team

5 / 5 Share

Jan. 30, 2024

I recently engaged with Product Options & Customizer, and I am thoroughly impressed. The service provided is exceptional, exceeding my expectations in every aspect. What truly sets this service apart is the remarkable customer support. The team is not only highly knowledgeable but also incredibly prompt in their responses. Any questions or concerns I had were addressed swiftly, showcasing a dedication to customer satisfaction that is truly commendable. The support team ensured a seamless experience with the service, offering clear solutions to any issues I encountered. Their professionalism and eagerness to assist made a lasting impression.

Store

Vincere

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Vincere, This is a fantastic review and we appreciate you taking the time to leave it for Product Options & Customizer and the team. We strive to provide the best customer support services to our merchants and we are happy that you got to experience this with our team. We want to always be assisting and educating when we interact and it appears that you experienced that. We all know the importance of a great customer service experience. It is vital to our business. Thank you again and do not hesitate to reach out anytime you need us!

5 / 5 Share

Jan. 30, 2024

The best part about this app, is the fast and super friendly support I got any time I sent a chat request. Customer support is always greatly appreciated.

Store

Cocoita

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Cocoita, Thank you for acknowledging our support team and leaving this great review. We are happy that you received quick resolution to your chat request and were able to get the help tht you needed. Do not hesitate to reach out to us anytime you need. The Support Team

5 / 5 Share

Jan. 30, 2024

Great app just what we needed here at Key Workwear. Their tec support is fantastic, fast responce times and will even do the task you are strugling with.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Key Workwear, This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us! The Support Team

5 / 5 Share

Jan. 30, 2024

Really helpful when i reached out and solved the issue in no time.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Dunk Cookies, Thanks for the 5-star review. We are glad that you reached out to get assistance and that you received the resolution you were looking for. The Support Team

5 / 5 Share

Jan. 30, 2024

Very easy to use app and the customer service is EXCELLENT!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Team Outfitters Sarnia, Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything. The Support Team

5 / 5 Share

Jan. 30, 2024

Great App, and even better customer service. Aman, got on a call with me and showed me exactly how to setup my product, why some things work or didn't work. 5/5 Recommend.

Store

Poyzd

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Poyzd, This is a great review and we appreciate you acknowledging the app and the customer support. We are happy that Aman was able to get on a call with you and help you setup your product as well as explain more about the app. The Support Team

5 / 5 Share

Jan. 29, 2024

The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nickel & Suede, We appreciate you taking the time to leave this fantastic review! Shevaughn takes pride in giving the best customer support service he can provide and it is great that you got to experience that. We are here if you need us! The Support Team

5 / 5 Share

April 7, 2024

Very good customer service and kindli help! Timely reply in different time zones!.Thank you very much for their work!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Safetyin, We are happy that you reached out to get assistance and we appreciate you acknowledging the support you received. Thank you! The Support Team

5 / 5 Share

Jan. 28, 2024

Good support

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Einkpads, Thanks for leaving this review of our support team! We appreciate it. The Support Team

5 / 5 Share

Jan. 27, 2024

Fantastic service, I wasn't able to get a product to load on my product list. I sent a message and had the issue resolved immediately.. Awesome service..

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ohio Hat Company, We love to hear that you had fantastic service and we are especially happy that you reached out to us to get that support! With Product Options & Customizer, there are many different ways to set up your store and having that extra assistance can help in so many ways. Let us know if you need anything! The Support Team

5 / 5 Share

Jan. 26, 2024

Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Surefoot, It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review! The Support Team