All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2024

Great customer service! Helped me out a lot.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Passion Auto Parts, Thanks for this 5-star review. It is great to hear that you had a great customer support experience and was able to get the help that you needed. We are here anytime you need us! The Support Team

5 / 5 Share

Feb. 21, 2024

Really helpful. Highly recommend!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello The KegCru.ie, Thanks for leaving us this review of Product Options & Customizer. We are happy to hear that you received the support you needed. We are here to help you anytime you need. The Support Team

5 / 5 Share

Feb. 19, 2024

Amazing customer service from Shevaughn and Amand. I really appreciate all of their help in getting this set up.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Signature Sweets by Amanda, Thank you for leaving us this 5-star review! We appreciate that you acknowledged the amazing support you received from Shevaughn and Aman. We strive to offer the best customer support ever to take the strain away from our merchants so they can get to business. Do not hesitate to reach out to us at anytime! The Support Team

5 / 5 Share

Feb. 16, 2024

Super helpful support! We were able to add in custom options for a custom supplement pack which went great.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Works very well, and when it doesn't, the support team responds quickly and effectively.

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

This is by far the best custom app ..the customer service is great, and they fix all things very quickly

Store

KED LLC

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Greetings KED LLC, It is fantastic to hear that Product Options & Customizer has what you need for your store and we appreciate you acknowledging the app and the support. We strive to give the best support experience for our merchants. Thank you for your business! The Support Team

5 / 5 Share

Feb. 11, 2024

awesome support

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Joozoori, Thanks for the 5-star review! We appreciate your business! The Support Team

4 / 5 Share

Feb. 9, 2024

The App is very good but nothing on this planet is perfect so I can't give 5 stars. I will say, the response from customer service is outstanding. Whenever there has been an issue, the service team gets "ON IT" immediately. The app does have a few limitations but when used for it's intended purpose, it can't be beat! Way to go PC!

Store

FixHome

Using app

Over 6 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi there FixHome, We appreciate you taking the time to give us this review and acknowledging our support resources. We strive to give immediate attention to assisting merchants such as you with results so that you can get your store set up the way that you want. Thanks again! The Support Team

5 / 5 Share

Feb. 7, 2024

I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there Arome Fragrances, We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :) The Support Team

5 / 5 Share

Feb. 5, 2024

This app has opened up so many options to my products! It is so easy to use and the customer service is OUTSTANDING. Love this product!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Sweetwoods, It is fantastic to hear that Product Options & Customizer has allowed your products to have so many options. It is also exciting to hear that our support team was able to assist you with what you needed. Thank you for acknowledging the app and the support! The Support Team

5 / 5 Share

Jan. 31, 2024

Great app - meets our needs and also has immediate customer service if needed.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Brian de Staic, Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime! The Support Team

5 / 5 Share

Jan. 30, 2024

The best part about this app, is the fast and super friendly support I got any time I sent a chat request. Customer support is always greatly appreciated.

Store

Cocoita

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Cocoita, Thank you for acknowledging our support team and leaving this great review. We are happy that you received quick resolution to your chat request and were able to get the help tht you needed. Do not hesitate to reach out to us anytime you need. The Support Team

5 / 5 Share

Jan. 30, 2024

Great app just what we needed here at Key Workwear. Their tec support is fantastic, fast responce times and will even do the task you are strugling with.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Key Workwear, This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us! The Support Team

5 / 5 Share

Jan. 30, 2024

Really helpful when i reached out and solved the issue in no time.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Dunk Cookies, Thanks for the 5-star review. We are glad that you reached out to get assistance and that you received the resolution you were looking for. The Support Team

5 / 5 Share

Jan. 30, 2024

Very easy to use app and the customer service is EXCELLENT!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Team Outfitters Sarnia, Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything. The Support Team

5 / 5 Share

Jan. 29, 2024

The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Nickel & Suede, We appreciate you taking the time to leave this fantastic review! Shevaughn takes pride in giving the best customer support service he can provide and it is great that you got to experience that. We are here if you need us! The Support Team

5 / 5 Share

April 7, 2024

Very good customer service and kindli help! Timely reply in different time zones!.Thank you very much for their work!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Safetyin, We are happy that you reached out to get assistance and we appreciate you acknowledging the support you received. Thank you! The Support Team

5 / 5 Share

Jan. 28, 2024

Good support

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Einkpads, Thanks for leaving this review of our support team! We appreciate it. The Support Team

5 / 5 Share

Jan. 27, 2024

Fantastic service, I wasn't able to get a product to load on my product list. I sent a message and had the issue resolved immediately.. Awesome service..

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ohio Hat Company, We love to hear that you had fantastic service and we are especially happy that you reached out to us to get that support! With Product Options & Customizer, there are many different ways to set up your store and having that extra assistance can help in so many ways. Let us know if you need anything! The Support Team

5 / 5 Share

Jan. 26, 2024

Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Surefoot, It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review! The Support Team