PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,783
chart
#446
All reviews
Rating Breakdown
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Feb. 17, 2024
Very helpful and went above and beyond.
Hi there Hampsons Homewares, We are happy to hear that our support team went above and beyond what you expected. Thank you for leaving us this review! The Support Team
Feb. 16, 2024
I'm still learning how to use this app with my store, as my store is relatively new. I figured out how to add the customization through Googling and YouTube, but had some trouble when I tried to add customization to a second product a couple of weeks later. I reached out to support, and they very quickly got back to me and fixed my issue for me. I definitely see this app being super beneficial for my store, and the customer support behind the app is incredible.
Feb. 16, 2024
I love the concept of this app and when it works its great, but its so glitchy!
Feb. 16, 2024
Super helpful support! We were able to add in custom options for a custom supplement pack which went great.
Feb. 15, 2024
Works very well, and when it doesn't, the support team responds quickly and effectively.
Feb. 15, 2024
I've used this app on several stores. The functionality is top notch and the support has never failed me. Helpful and friendly every time. This is a must have app.
Feb. 14, 2024
This is by far the best custom app ..the customer service is great, and they fix all things very quickly
Greetings KED LLC, It is fantastic to hear that Product Options & Customizer has what you need for your store and we appreciate you acknowledging the app and the support. We strive to give the best support experience for our merchants. Thank you for your business! The Support Team
Feb. 13, 2024
Absolutely amazing jumped on a call straight away showed us how this would function perfectly for our business, ran through a demo and also built our first few products with us. Then was willing to show us how we could customise to make it suit our theme! OUTSTANDING!!
Hello Sticker Gringo, This is a fantastic review of our support services and our app! Thank you for recognizing the support you received. We take pride in getting answers quickly and with the least amount of back-and-forth action. We also love to educate as we do this. It appears that is what you received when you reached out. Thank you again! The Support Team
Feb. 12, 2024
El servicio de soporte al cliente es extremadamente eficiente y veloz, resolvieron mis inconvenientes en cuestión de minutos. Luego de hablarles, un ejecutivo respondió mi mensaje menos de 2 minutos después y en menos de 10 minutos mi problema estaba solucionado. Además, es una aplicación exlente! Gracias!
Hola Strong, Te recomendamos que te tomes el tiempo de dejar esta fantástica reseña de nuestro equipo de soporte y también de nuestra aplicación. Es genial saber que tuviste una resolución rápida de lo que necesitabas. Nos esforzamos por hacer que su experiencia sea lo más fácil posible. ¡Estamos aquí para ayudarte en cualquier momento que lo necesites! El equipo de soporte
Feb. 11, 2024
awesome support
Hello Joozoori, Thanks for the 5-star review! We appreciate your business! The Support Team
Feb. 9, 2024
The App is very good but nothing on this planet is perfect so I can't give 5 stars. I will say, the response from customer service is outstanding. Whenever there has been an issue, the service team gets "ON IT" immediately. The app does have a few limitations but when used for it's intended purpose, it can't be beat! Way to go PC!
Hi there FixHome, We appreciate you taking the time to give us this review and acknowledging our support resources. We strive to give immediate attention to assisting merchants such as you with results so that you can get your store set up the way that you want. Thanks again! The Support Team
Feb. 7, 2024
It was an experience he walked me through the process and made it as easy as possible he solved my issue thank you!
Greetings Trending products you will love, We appreciate you leaving us this review and acknowledging the support you received. It is great that you had a good experience and we want you to know that we are here for you, for anything. The Support Team
Feb. 7, 2024
I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!
Hello there Arome Fragrances, We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :) The Support Team
Feb. 6, 2024
perfect SAV
Hi there Lovetune, Thanks for the 5-star review! We appreciate your business. The Support Team
Feb. 5, 2024
This app has opened up so many options to my products! It is so easy to use and the customer service is OUTSTANDING. Love this product!!
Greetings Sweetwoods, It is fantastic to hear that Product Options & Customizer has allowed your products to have so many options. It is also exciting to hear that our support team was able to assist you with what you needed. Thank you for acknowledging the app and the support! The Support Team
Feb. 5, 2024
It's great when it works :), but it is sensitive to any little change you may make. That said the support is excellent so all-in-all worth using this app. I've been using them for 3+ years and will continue
Hi there Bloss, Thanks for leaving this review! We want to make the experience as easy as possible for you and we are happy you have been with us for this long and that you do reach out when you need assistance. Please never hesitate if you make any changes, to reach out to us. The Support Team
Jan. 31, 2024
Great app - meets our needs and also has immediate customer service if needed.
Hi there Brian de Staic, Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime! The Support Team
Jan. 30, 2024
i had some troubles installing the app. but the costumer service was great and fast to solve my problems.
Hi there vyncel, We appreciate you leaving us this 5-star review and we are glad that you reached out for assistance when you encountered some problems. That is what we are here for and we want to quickly take care of what you need to get your store running the way you want it. The Support Team
Jan. 30, 2024
I recently engaged with Product Options & Customizer, and I am thoroughly impressed. The service provided is exceptional, exceeding my expectations in every aspect. What truly sets this service apart is the remarkable customer support. The team is not only highly knowledgeable but also incredibly prompt in their responses. Any questions or concerns I had were addressed swiftly, showcasing a dedication to customer satisfaction that is truly commendable. The support team ensured a seamless experience with the service, offering clear solutions to any issues I encountered. Their professionalism and eagerness to assist made a lasting impression.
Hi Vincere, This is a fantastic review and we appreciate you taking the time to leave it for Product Options & Customizer and the team. We strive to provide the best customer support services to our merchants and we are happy that you got to experience this with our team. We want to always be assisting and educating when we interact and it appears that you experienced that. We all know the importance of a great customer service experience. It is vital to our business. Thank you again and do not hesitate to reach out anytime you need us!
Jan. 30, 2024
The best part about this app, is the fast and super friendly support I got any time I sent a chat request. Customer support is always greatly appreciated.
Greetings Cocoita, Thank you for acknowledging our support team and leaving this great review. We are happy that you received quick resolution to your chat request and were able to get the help tht you needed. Do not hesitate to reach out to us anytime you need. The Support Team