All reviews

Rating Breakdown

  • 5
    88% (1,576 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2024

Great app just what we needed here at Key Workwear. Their tec support is fantastic, fast responce times and will even do the task you are strugling with.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Key Workwear, This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us! The Support Team

5 / 5 Share

Jan. 30, 2024

Really helpful when i reached out and solved the issue in no time.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Dunk Cookies, Thanks for the 5-star review. We are glad that you reached out to get assistance and that you received the resolution you were looking for. The Support Team

5 / 5 Share

Jan. 30, 2024

Very easy to use app and the customer service is EXCELLENT!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Team Outfitters Sarnia, Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything. The Support Team

5 / 5 Share

Jan. 30, 2024

Great App, and even better customer service. Aman, got on a call with me and showed me exactly how to setup my product, why some things work or didn't work. 5/5 Recommend.

Store

Poyzd

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Poyzd, This is a great review and we appreciate you acknowledging the app and the customer support. We are happy that Aman was able to get on a call with you and help you setup your product as well as explain more about the app. The Support Team

5 / 5 Share

Jan. 29, 2024

The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nickel & Suede, We appreciate you taking the time to leave this fantastic review! Shevaughn takes pride in giving the best customer support service he can provide and it is great that you got to experience that. We are here if you need us! The Support Team

5 / 5 Share

April 7, 2024

Very good customer service and kindli help! Timely reply in different time zones!.Thank you very much for their work!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Safetyin, We are happy that you reached out to get assistance and we appreciate you acknowledging the support you received. Thank you! The Support Team

5 / 5 Share

Jan. 28, 2024

Good support

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Einkpads, Thanks for leaving this review of our support team! We appreciate it. The Support Team

5 / 5 Share

Jan. 27, 2024

Fantastic service, I wasn't able to get a product to load on my product list. I sent a message and had the issue resolved immediately.. Awesome service..

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ohio Hat Company, We love to hear that you had fantastic service and we are especially happy that you reached out to us to get that support! With Product Options & Customizer, there are many different ways to set up your store and having that extra assistance can help in so many ways. Let us know if you need anything! The Support Team

5 / 5 Share

Jan. 26, 2024

Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Surefoot, It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review! The Support Team

5 / 5 Share

Jan. 26, 2024

Its a great product and they are very helpfull for showing what the app can do !! taking a lot of time !

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there PersonalGlasses, Thanks for acknowledging our support team and leaving this review. We love to help merchants navigate through the product to assist in getting all of the options that you need. Let us know if you need anything! The Support Team

5 / 5 Share

Jan. 26, 2024

It has a variety of features and functions. Customer service is courteous and responsive.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello R + store, Thank you for taking the time to leave this review of Product Options & Customizer. We love to hear that you had responsive customer support and that the customization is what you need for your store. We are here if you need us! The Support Team

5 / 5 Share

Jan. 24, 2024

First time user here. Amazing support, very friendly and helpful and fast. I'm gonna stick around.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Custom Additions, Thanks for leaving us this review and we are glad you are here! Our support team strives to give the best customer experience ever and if you need us for anything, please do not hesitate to reach out! The Support Team

5 / 5 Share

Jan. 22, 2024

Great app with the needed options and easy to use. Great Customer support the few times needed

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Twisted ShifterZ, Thank you for writing this review of Product Options & Customizer and our support services. We are here to help anytime you need it to get your business up and running the way you want it to be. The Support Team

5 / 5 Share

Jan. 22, 2024

Excellent customer support from Shevaughn.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Designer Bee of New England, We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this! The Support Team

5 / 5 Share

Jan. 22, 2024

Very good tech support. Recommend

Store

agamat

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings agamat, Thank you for recognizing and recommending our support services. We appreciate your business. The Support Team

5 / 5 Share

Jan. 21, 2024

Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello Bambi Bags, We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us! The Support Team

5 / 5 Share

Jan. 21, 2024

Great Customer Service!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Rock Island Signs, Thank you for reviewing our support services. Let us know if you need anything. The Support Team

5 / 5 Share

Jan. 21, 2024

10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know. Thanks Olly.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there SINK GOLF, Thank you for leaving us this review of our app and support services. We are glad you reached out to get assistance to help with your customization needs. We are here to help anytime you need us! The Support Team

5 / 5 Share

Jan. 20, 2024

I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there K&J Keepsakes, Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store. The Support Team

5 / 5 Share

Jan. 19, 2024

Thank you for your quick response and help i appreciate very very much

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Ravadino - Gifts For Your Loved Ones, Thank you for acknowledging our support services. We are glad we could help you! The Support Team