Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,759
chart
#481
All reviews
Rating Breakdown
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Nov. 6, 2023
Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you
Hi there I Sew Jo, We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it! The Product Options & Customizer Support Team
Nov. 6, 2023
5 Stars. I’m on the Premium Plan and it’s honestly worth every cent. The support team is also top notch they are super helpful. I would give the app 6 stars if I could
Greetings Luxury Me Lingerie, Wow! This is a great review and we appreciate you acknowledging not only Product Options & Customizer, but also the support that you received to help get your app set the way you wanted it to be. Thank you for being a valued merchant! The Support Team
Nov. 5, 2023
A big thank you to aman even on his holiday he helped me and he resolved my problem within minutes he's great
Hello Kandibitz, Thanks for acknowledging the support you received from Aman. He is a superstar! We appreciate this review and wish you the best in bringing in the sales you are seeking The Product Options & Customizer Support Team
Nov. 3, 2023
Super App! Der Kundenservice ist sehr nett und arbeitet gut und schnell!
Hello DNellyDesign, Vielen Dank, dass Sie diese großartige Bewertung hinterlassen haben. Es ist immer schön zu hören, dass wir Ihnen schnell bei der Einrichtung Ihrer App helfen konnten! Wir sind hier, um zu helfen. The Product Options & Customizer Support Team
Oct. 30, 2023
This app has been easy to set-up and customize. I have contacted support for a couple of quick fixes due t9 my website theme. They have answered quickly and been extremely helpful. Very Pleased!
Hi there Three Dogs Farm & Wood Company, We love to hear that you have had a great experience in setting up your app with the support team! Thank you for this review and please remember we are here to help whenever you need us! The Product Options & Customizer Support Team
Feb. 13, 2024
Always very helpful and super friendly!
Hi Premier Lacrosse League Shop. Thanks for the positive review! Please always feel free to reach out to us!
Oct. 26, 2023
Absolute blessing. I have been searching over and over for a product customizer and finally found this app. The best part is they will get on a call with you, 24-hour customer service, which is excellent!!! Shevhaugn, was so understanding and helpful. I am a WordPress guy trying to design a Shopify store; therefore, his help was greatly needed. Thank you for all your help, Shevhaugn!!
Hi BarknBloom, Thank you for taking the time to write us this review! We're very happy to hear that our app has fitted your needs so well, and its always great to hear such positive feedback about a member of our support team. Shevaugn is a rockstar and we're thankful to have him on our team!
Oct. 25, 2023
Very Good! Customer service is very fast and solves any issue that may have with the service. Also, these customizations increase my sales and give a better way to customers customize their products.
Greetings Inimigo Clothing, It is great to see this 5-star review and know that Product Options & Customizer is benefiting your sales! Thank you for using our support services to assist you with your customization. We are here if you need us. The Product Options & Customizer support team
Oct. 21, 2023
The app is great - just what we needed! Support was also great.
Hi there Bath Junkie Houston, Thank you for leaving us this great review! We love to hear that the app is working for you and that our support was able to assist you. We are here if you need us! The Product Options & Customizer support team
Oct. 25, 2023
Nicoz was very helpful with customer service! Ended up uninstalling the app in the end because of the cart/checkout bugs.
Greetings Craft Closet, This is a great review! Nicoz is a great resource to assist with customer support and we are glad that you reached out to have the assistance you needed. If you need any changes or want any information, we are here. The Product Options & Customizer Team
Oct. 18, 2023
I just started using this app. I am far from a web designer so when I had an issue, I reached out and it was taken care of extremely fast! So far, I love it!
Hi there Back 10 Rugby, It is great to see this 5-star review! Thank you for taking the time to leave it. We appreciate that you were able to get quick resolution to what you needed for the app and we offer this free service to all merchants. We hope that you are set up for success, but if you need anything, we are here. The Product Options and Customizer Support Team
Oct. 17, 2023
un peu compliqué pour moi mais le service client m'a bien aidé
Salutations rapides et accordées, Merci d’avoir laissé cette critique fantastique ! C’est formidable d’apprendre que vous avez bénéficié d’un excellent service et que vous avez pu obtenir ce dont vous aviez besoin à partir des options de produit et de l’outil de personnalisation. Faites-nous savoir si vous avez besoin de quoi que ce soit ! L’équipe d’assistance des options de produit et du personnalisateur
Oct. 16, 2023
I downloaded and installed the app for a one month free trial as they state. And the app didn't match my theme. Even though I removed it immediately, they charged me $19.90, and when I asked for a refund, they rejected me. Not recommended!
Hi שמלה קלה We are sorry for the delay in responding to you. This review was trapped in cyberspace, or we would have responded sooner. We would love to assist you if you decide to try this again. Please reach out to our support team and we can work out a solution. The Support Team
Oct. 13, 2023
This app killed my website. Please do not use. For a second time, as soon as I ran the setup wizard, this app disabled the add to cart button. The first time they fixed it within about an hour, the second time they couldn't fix it and blamed shopify. Please do not use this app. This has severely impacted my business.
Hi Sup Drinkware, We’re sorry that you have had difficulties with our application, however we want to reiterate that the problem you’ve encountered was not due to any malfunction of our application. The root cause of the issue was that the cart drawer was disabled on the theme settings. We cannot determine who made this change, but our setup wizard does not touch this aspect of configuration.
Oct. 13, 2023
AMAZING service. I have attempted to use at least three customizing apps. I am not completely new at this, but I'm not a computer whiz, either. I spent unproductive hours on the other apps trying to figure out their instructions. I had an issue here because I'm not great at coding. Within 5 minutes of sending a request, Nicoz was there to save the day! I really didn't want to have to wait days to play with my store -- and I didn't have to. Within 30 minutes, my site was working perfectly! I am pleasantly surprised and happy. NEW DAY - I'll have these people on speed dial soon. I told Shevaughn as fast as they respond, I feel like he's in the cubicle next to me (in my kitchen LOL). Actually, someone next to me wouldn't have given me the answer as quickly. Friendly and, most of all, patient. Love you all.
Hello Nature's Sol Market, It is great to read this review and hear that Nicoz was able to quickly assist you with your customizations! We are here to help whenever you need us. The Product Options and Customization support team
Oct. 11, 2023
I've been using this app for years, easy to use, customers input customizations simply and whenever I've had an issue the team is super responsive and offers great and fast customer support. Definitely worth the fee to have customized options in your store, love it, recommend :)
Hello Sarah Marie Running Co., We appreciate you taking the time to leave this great review! It is great to hear that our team was able to quickly assist you and help you with your customizations. Thank you for being a valued merchant. The Product Options and Customization support team
Oct. 9, 2023
We had an issue with the coding in some of the themed sections in the app, and Shevaughn was able to help us get it figured out and corrected! He was fast and effective with every response! I wouldn't have been able to figure it out without their help!
Greetings SportingStyle, Thank you for reaching out to our support team when you needed assistance with the coding in your theme. Shevaughn is a great resource to quickly identify and solve problems experienced and we are glad you got to utilize his support. Let us know if you need anything! The Product Options and Customizer support team
Oct. 5, 2023
We've just started using the Product Options & Customizer app, but so far it has done everything we've needed! As an added bonus, the support team has been very responsive and has helped our non-techie team get things up and running smoohtly.
Hi there Crafted Tales, Thanks for taking the time to leave us this 5-star review! We appreciate that you acknowledged not only the application, but the responsiveness of the support team as well. We strive to provide the best support resources possible. Reach out anytime you need us! The Product Options & Customizer support team
Oct. 5, 2023
Je viens d'installer l'application et je peux vous dire que le résultat est top! Le service client très rapide et très actif!! Merci beaucoup, je recommande!
Bonjour EternalCustom, Merci de nous avoir laissé cette excellente critique. Bonjour, Merci de nous avoir laissé cette excellente critique. Nous sommes heureux que nous puissions vous aider à configurer votre application. Nous sommes là si vous avez besoin de nous! Product Options & Customizer support team
Oct. 4, 2023
Nicoz was great to work with. He had me up and running quickly and helped me correct a problem. Thank you so much!!
Greetings Mandy's Art Totes, It is great that you took the time to reach out when you needed assistance and Nicoz was able to fix what you needed. We strive to give the best customer support with the quickest turnaround. Thank you for leaving this review! The Product Options and Customizer support team