PC ‑ Custom Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.7
feedback
1,014
chart
#501
All reviews
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Nov. 6, 2023
Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you
Hi there I Sew Jo, We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it! The Product Options & Customizer Support Team
Nov. 3, 2023
Super App! Der Kundenservice ist sehr nett und arbeitet gut und schnell!
Hello DNellyDesign, Vielen Dank, dass Sie diese großartige Bewertung hinterlassen haben. Es ist immer schön zu hören, dass wir Ihnen schnell bei der Einrichtung Ihrer App helfen konnten! Wir sind hier, um zu helfen. The Product Options & Customizer Support Team
Feb. 13, 2024
Always very helpful and super friendly!
Hi Premier Lacrosse League Shop. Thanks for the positive review! Please always feel free to reach out to us!
Oct. 25, 2023
Very Good! Customer service is very fast and solves any issue that may have with the service. Also, these customizations increase my sales and give a better way to customers customize their products.
Greetings Inimigo Clothing, It is great to see this 5-star review and know that Product Options & Customizer is benefiting your sales! Thank you for using our support services to assist you with your customization. We are here if you need us. The Product Options & Customizer support team
Oct. 21, 2023
The app is great - just what we needed! Support was also great.
Hi there Bath Junkie Houston, Thank you for leaving us this great review! We love to hear that the app is working for you and that our support was able to assist you. We are here if you need us! The Product Options & Customizer support team
Oct. 25, 2023
Nicoz was very helpful with customer service! Ended up uninstalling the app in the end because of the cart/checkout bugs.
Greetings Craft Closet, This is a great review! Nicoz is a great resource to assist with customer support and we are glad that you reached out to have the assistance you needed. If you need any changes or want any information, we are here. The Product Options & Customizer Team
Oct. 17, 2023
un peu compliqué pour moi mais le service client m'a bien aidé
Salutations rapides et accordées, Merci d’avoir laissé cette critique fantastique ! C’est formidable d’apprendre que vous avez bénéficié d’un excellent service et que vous avez pu obtenir ce dont vous aviez besoin à partir des options de produit et de l’outil de personnalisation. Faites-nous savoir si vous avez besoin de quoi que ce soit ! L’équipe d’assistance des options de produit et du personnalisateur
Oct. 13, 2023
This app killed my website. Please do not use. For a second time, as soon as I ran the setup wizard, this app disabled the add to cart button. The first time they fixed it within about an hour, the second time they couldn't fix it and blamed shopify. Please do not use this app. This has severely impacted my business.
Hi Sup Drinkware, We’re sorry that you have had difficulties with our application, however we want to reiterate that the problem you’ve encountered was not due to any malfunction of our application. The root cause of the issue was that the cart drawer was disabled on the theme settings. We cannot determine who made this change, but our setup wizard does not touch this aspect of configuration.
Oct. 11, 2023
I've been using this app for years, easy to use, customers input customizations simply and whenever I've had an issue the team is super responsive and offers great and fast customer support. Definitely worth the fee to have customized options in your store, love it, recommend :)
Hello Sarah Marie Running Co., We appreciate you taking the time to leave this great review! It is great to hear that our team was able to quickly assist you and help you with your customizations. Thank you for being a valued merchant. The Product Options and Customization support team
Oct. 9, 2023
We had an issue with the coding in some of the themed sections in the app, and Shevaughn was able to help us get it figured out and corrected! He was fast and effective with every response! I wouldn't have been able to figure it out without their help!
Greetings SportingStyle, Thank you for reaching out to our support team when you needed assistance with the coding in your theme. Shevaughn is a great resource to quickly identify and solve problems experienced and we are glad you got to utilize his support. Let us know if you need anything! The Product Options and Customizer support team
Oct. 5, 2023
We've just started using the Product Options & Customizer app, but so far it has done everything we've needed! As an added bonus, the support team has been very responsive and has helped our non-techie team get things up and running smoohtly.
Hi there Crafted Tales, Thanks for taking the time to leave us this 5-star review! We appreciate that you acknowledged not only the application, but the responsiveness of the support team as well. We strive to provide the best support resources possible. Reach out anytime you need us! The Product Options & Customizer support team
Oct. 3, 2023
Always quick to respond to our questions and fix any issues we have with our shop. We're a flower shop and require customization on most of our bouquets and arrangements, adding notes and specific delivery dates. We've been happy with how seamless the process is and how nice the customizations pair with our theme.
Hi there FORAGE GENERAL, It is great you took the time to leave this 5-star review. We appreciate that you reached out to get assistance and received the help that you needed to set up the customizations for your theme. We hope that we can assist you again in the future if you need it! The Product Options and Customizer support team
Oct. 2, 2023
Fantastic app. Works as intended and without error. Whenever I had an issue, their customer support team was incredibly prompt, fast, and extremely helpful -- truly support so good I've never seen it this good before. Fantastic app!
Hello Olson Photography, We appreciate this great review you provided for Product Customizer! Our team does a great job of assisting merchants such as yourself with anything that you need for your app. Thanks again for commending our support team. The Product Options & Customizer support team
April 23, 2024
My problem was fixed right away, I have always received great customer service!
Hello Garon Brothers Promotional, Thanks for leaving this 5-star review. It is great that Shevaughn was able to assist you with your setup! Don't hesitate to reach out if you need anything else. The Product Options and Customizer support team
Sept. 29, 2023
"Product Options & Customizer" has been a total game-changer for our Shopify store! It's like having a magic wand for product customization. The customer support team is like having friendly wizards on standby.
Hi there Covenant Security Equipment, What a fantastic review! Thanks for taking the time to point out the magic of Product Options & Customizer as well as the wizards behind the scene. It is great that you are getting the customization you need for your store. The Product Options & Customizer Support Team
Sept. 26, 2023
Good APP. Solve my problem quickly.
Hello there BelaCustom, Thanks for the 5-star review! It is always good to hear that our Product Options and Customizer app is working for your business and that our support team was able to address your needs quickly. We are here to help you! The Product Options and Customizer Team
Sept. 21, 2023
Großartiger Support, vertrau bruder
Hallo Dupify, Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen, und wir freuen uns, dass Sie großartige Unterstützung von unserem Team erhalten haben. Wir sind für Sie da, wenn Sie uns brauchen! Das Team für Produktoptionen und Customizer
Sept. 12, 2023
One of my favorite app in appstore. Best service by problems. Fast and great working app. Love it. Thanks so much.
Greetings PITANI, We love to hear that Product Options and Customizer is one of your favorite apps in the app store and that you took the time to leave us this great review! Thank you for using our customer service to assist you. We are here to help! Stephanie and the Customer Support Team
Sept. 11, 2023
Parfait Nicoz est vraiment le boss !
Bonjour Rubyquality, Merci d’avoir laissé cette excellente critique! Nous apprécions que Nicoz ait pu vous aider et vous faciliter la vie! Nous espérons que Product Options et Customizer vous apporteront tous les avantages dont vous avez besoin pour votre magasin. Stephanie and the Customer Support Team
Sept. 7, 2023
Exactly what I was looking for! I had some difficulty setting it up, but I hopped on the live chat and within minutes I gave them access to my store and they went it and did everything for me - very happy with this app.
Hello there Stinky Pinkies, We appreciate that you took the time to write this 5-star review and that you reached out to our support team to get the help you needed setting up your app. It is great to hear that Product Options and Customizer is benefiting your products from your store. Stephanie and the Customer Support Team