PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,783
chart
#446
All reviews
Rating Breakdown
Review RSS Feed
Nov. 30, 2023
Excellent App with Outstanding Support!
Hello Delicate Leather, Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for! The Support Team
Nov. 22, 2023
Hi Letter C design, Thank you for leaving this 5-star review. We appreciate it! The Support Team
Nov. 16, 2023
Works as expected and the support team are v quick and helpful
Hi there Teerific, We appreciate your positive review. Thanks for recognizing the app and the support team. We strive for being as quick as possible and giving you the solutions you are looking for. The Support Team
Nov. 16, 2023
Amazing Support
Store
My Store
Using app
4 months
Greetings My Store, Thanks for the 5-star review. We are happy you had amazing support! The Support Team
March 9, 2024
Shevaughn & Deep has been the best customer service person that I've worked with so far in any sort of technical issues. First time we had an issue with the liquid error code for our customizer and our customization was not working on our site for several hours. Shevaughn was so amazing in helping us resolve the problem. He is very patient and quickly responded to all my questions. After that I've contacted several times in regards to help with the customizer app and every time Shevaughn was so quick in resolving the issue and took his time to listen to all of our questions and explain everything very clearly. Love the customer service and we've been using this app for several years and didn't have a lot of issues with it.
Good day to you I STOLE MY BOYFRIEND"S SHIRT! This is a fantastic review, and we appreciate the time you took to write it as well as the acknowledgement you gave to our team members, Nicoz and Shevaughn. We strive to give this type of support to our merchants, and it appears that you got what you needed as a result. We are here to help if you need us again. Thanks for being a valued merchant! The Support Team
Nov. 9, 2023
Although the app unfortunately did not work for my store as it doesn't allow dynamic pricing, the customer service, and Aman particularly, was incredible. So extremely happy to help and always there to reply to questions. That in itself makes the experience so much better.
Hi Meraki Scrubs, It is great that you were able to leave this review even though our features were not what you were looking for! We know that Aman is an amazing representative, and we are happy that he could guide you through the process. The Support Team
Nov. 8, 2023
Fixed my issue right away fantastic customer service.
Hi there Jenson Designs, We are super happy that you were able to get the results you wanted by reaching out to our support team! Thank you for acknowledging our support with this review. The Support Team
Nov. 8, 2023
THIS WAS EXACTLY WHAT I WAS LOOKING FOR I WAS ABLE TO GET SOMEONE TO WALK ME STEP BY STEP THROUGH HOW TO ADD EXACTLY WHAT I WANTED TO MY STORE 10 OUT OF 10
Greetings By Dannie, We love this review and the kudos you gave to our support team! Thanks for being a value merchant and especially thanks for reaching out to get the help you needed. The Support Team
Nov. 7, 2023
I've been using this app for over 7 years now, it works well. I've had the occasional glitch, but the tech support has been outstanding. A recent issue was sorted within 10 minutes of me raising a case. I would definitely recommend.
Hello Bella & Bow, Thank you for being a valued merchant and leaving us this great review! We are happy that you reached out to us and received the assistance that you needed quickly and was able to reach resolution. We are here for you whenever you need us. The Product Options and Customizer Team
Nov. 6, 2023
Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you
Hi there I Sew Jo, We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it! The Product Options & Customizer Support Team
Nov. 6, 2023
5 Stars. I’m on the Premium Plan and it’s honestly worth every cent. The support team is also top notch they are super helpful. I would give the app 6 stars if I could
Greetings Luxury Me Lingerie, Wow! This is a great review and we appreciate you acknowledging not only Product Options & Customizer, but also the support that you received to help get your app set the way you wanted it to be. Thank you for being a valued merchant! The Support Team
Nov. 5, 2023
A big thank you to aman even on his holiday he helped me and he resolved my problem within minutes he's great
Hello Kandibitz, Thanks for acknowledging the support you received from Aman. He is a superstar! We appreciate this review and wish you the best in bringing in the sales you are seeking The Product Options & Customizer Support Team
Nov. 3, 2023
Super App! Der Kundenservice ist sehr nett und arbeitet gut und schnell!
Hello DNellyDesign, Vielen Dank, dass Sie diese großartige Bewertung hinterlassen haben. Es ist immer schön zu hören, dass wir Ihnen schnell bei der Einrichtung Ihrer App helfen konnten! Wir sind hier, um zu helfen. The Product Options & Customizer Support Team
Oct. 30, 2023
This app has been easy to set-up and customize. I have contacted support for a couple of quick fixes due t9 my website theme. They have answered quickly and been extremely helpful. Very Pleased!
Hi there Three Dogs Farm & Wood Company, We love to hear that you have had a great experience in setting up your app with the support team! Thank you for this review and please remember we are here to help whenever you need us! The Product Options & Customizer Support Team
Feb. 13, 2024
Always very helpful and super friendly!
Hi Premier Lacrosse League Shop. Thanks for the positive review! Please always feel free to reach out to us!
Oct. 26, 2023
Absolute blessing. I have been searching over and over for a product customizer and finally found this app. The best part is they will get on a call with you, 24-hour customer service, which is excellent!!! Shevhaugn, was so understanding and helpful. I am a WordPress guy trying to design a Shopify store; therefore, his help was greatly needed. Thank you for all your help, Shevhaugn!!
Hi BarknBloom, Thank you for taking the time to write us this review! We're very happy to hear that our app has fitted your needs so well, and its always great to hear such positive feedback about a member of our support team. Shevaugn is a rockstar and we're thankful to have him on our team!
Oct. 25, 2023
Very Good! Customer service is very fast and solves any issue that may have with the service. Also, these customizations increase my sales and give a better way to customers customize their products.
Greetings Inimigo Clothing, It is great to see this 5-star review and know that Product Options & Customizer is benefiting your sales! Thank you for using our support services to assist you with your customization. We are here if you need us. The Product Options & Customizer support team
Oct. 21, 2023
The app is great - just what we needed! Support was also great.
Hi there Bath Junkie Houston, Thank you for leaving us this great review! We love to hear that the app is working for you and that our support was able to assist you. We are here if you need us! The Product Options & Customizer support team
Oct. 25, 2023
Nicoz was very helpful with customer service! Ended up uninstalling the app in the end because of the cart/checkout bugs.
Greetings Craft Closet, This is a great review! Nicoz is a great resource to assist with customer support and we are glad that you reached out to have the assistance you needed. If you need any changes or want any information, we are here. The Product Options & Customizer Team
Oct. 18, 2023
I just started using this app. I am far from a web designer so when I had an issue, I reached out and it was taken care of extremely fast! So far, I love it!
Hi there Back 10 Rugby, It is great to see this 5-star review! Thank you for taking the time to leave it. We appreciate that you were able to get quick resolution to what you needed for the app and we offer this free service to all merchants. We hope that you are set up for success, but if you need anything, we are here. The Product Options and Customizer Support Team