Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,759
chart
#481
All reviews
Rating Breakdown
Review RSS Feed
Oct. 3, 2023
Always quick to respond to our questions and fix any issues we have with our shop. We're a flower shop and require customization on most of our bouquets and arrangements, adding notes and specific delivery dates. We've been happy with how seamless the process is and how nice the customizations pair with our theme.
Hi there FORAGE GENERAL, It is great you took the time to leave this 5-star review. We appreciate that you reached out to get assistance and received the help that you needed to set up the customizations for your theme. We hope that we can assist you again in the future if you need it! The Product Options and Customizer support team
Oct. 2, 2023
Fantastic app. Works as intended and without error. Whenever I had an issue, their customer support team was incredibly prompt, fast, and extremely helpful -- truly support so good I've never seen it this good before. Fantastic app!
Hello Olson Photography, We appreciate this great review you provided for Product Customizer! Our team does a great job of assisting merchants such as yourself with anything that you need for your app. Thanks again for commending our support team. The Product Options & Customizer support team
April 23, 2024
My problem was fixed right away, I have always received great customer service!
Hello Garon Brothers Promotional, Thanks for leaving this 5-star review. It is great that Shevaughn was able to assist you with your setup! Don't hesitate to reach out if you need anything else. The Product Options and Customizer support team
Sept. 29, 2023
"Product Options & Customizer" has been a total game-changer for our Shopify store! It's like having a magic wand for product customization. The customer support team is like having friendly wizards on standby.
Hi there Covenant Security Equipment, What a fantastic review! Thanks for taking the time to point out the magic of Product Options & Customizer as well as the wizards behind the scene. It is great that you are getting the customization you need for your store. The Product Options & Customizer Support Team
Sept. 27, 2023
I highly recommend this app if you are looking to add multiple variations and selections for your items. It does take a little finesse to figure out the technique to getting your variations and conditional logic set up to exactly how you want it, however their customer service chat feature is extremely helpful, and the agents are very helpful. I have not hesitated to reach out to them when I needed assistance and had questions.
Greetings Here For The Tee, We appreciate you taking the time to leave us this great review and we are glad that you reached out to us for support on setting up your variations and conditional logic. That is what we are here for and we strive to be available and able to assist you with whatever you need to be successful with your app. The Product Options & Customizer Support Team
Sept. 26, 2023
Good APP. Solve my problem quickly.
Hello there BelaCustom, Thanks for the 5-star review! It is always good to hear that our Product Options and Customizer app is working for your business and that our support team was able to address your needs quickly. We are here to help you! The Product Options and Customizer Team
Sept. 21, 2023
I've been using this app for several years now. Always works perfectly. And any time I have a question customer support is easily accessible and always answers my questions.
Hi there pixelimpress, We appreciate you leaving us this great 5-tar review. We are very happy that you reached out for our support and received what you were looking for. It is great that you are able to get the features you are looking for using Product Options & Customizer. The Product Options & Customizer Support Team
Sept. 21, 2023
Großartiger Support, vertrau bruder
Hallo Dupify, Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen, und wir freuen uns, dass Sie großartige Unterstützung von unserem Team erhalten haben. Wir sind für Sie da, wenn Sie uns brauchen! Das Team für Produktoptionen und Customizer
Sept. 14, 2023
It's ugly, hard to customize and doesn't have conditional options.
Hi The Memori, We’re sorry to hear that you had this experience with our application, but we must disagree with what you’ve written here. Firstly, we offer free onboarding sessions, and we reached out to you within half an hour of the time you installed our application. We did not receive a response but will be reaching out to you again to arrange a session with a member of our support team who can help to ensure that the app is properly configured for your store. Secondly, our app does offer conditional options, but the initial setup must be completed correctly for this feature to work. Again, our team can easily assist you with setup. We hope to be able to contact you shortly to resolve the issues that you are describing here.
Sept. 12, 2023
One of my favorite app in appstore. Best service by problems. Fast and great working app. Love it. Thanks so much.
Greetings PITANI, We love to hear that Product Options and Customizer is one of your favorite apps in the app store and that you took the time to leave us this great review! Thank you for using our customer service to assist you. We are here to help! Stephanie and the Customer Support Team
Sept. 12, 2023
Great! Im currently using it to add customisation to my product. I encountered some problems, which was quickly solved after I wrote in my request for help. The support given is great and prompt. I highly recommend this app :)
Hi There The Little Meets, Thanks so much for your great review. We are very happy that you used our Customer Support free resources to assist you with your setup and that it was quickly resolved! We love to hear that Product Options and Customizer is helping your products stand out. Stephanie and the Customer Support Team
Sept. 12, 2023
Très bonne application qui permet beaucoup de possibilités de personnalisation. facile à mettre en place et le service client est super réactif et compétent !
Bonjour Welinox, Nous apprécions que vous preniez le temps de nous laisser cette critique 5 étoiles! Le support client a travaillé dur pour s’assurer qu’ils restent prêts et bien informés pour les besoins des commerçants et nous sommes heureux que vous ayez utilisé ce service gratuit pour vous aider avec la personnalisation de votre produit. N’hésitez pas à nous contacter chaque fois que vous avez besoin de nous. Stephanie and the Customer Support Team
Sept. 11, 2023
Parfait Nicoz est vraiment le boss !
Bonjour Rubyquality, Merci d’avoir laissé cette excellente critique! Nous apprécions que Nicoz ait pu vous aider et vous faciliter la vie! Nous espérons que Product Options et Customizer vous apporteront tous les avantages dont vous avez besoin pour votre magasin. Stephanie and the Customer Support Team
Sept. 7, 2023
Exactly what I was looking for! I had some difficulty setting it up, but I hopped on the live chat and within minutes I gave them access to my store and they went it and did everything for me - very happy with this app.
Hello there Stinky Pinkies, We appreciate that you took the time to write this 5-star review and that you reached out to our support team to get the help you needed setting up your app. It is great to hear that Product Options and Customizer is benefiting your products from your store. Stephanie and the Customer Support Team
Sept. 6, 2023
Their app is great. Customer service and support line even better!
Greetings Truphae, Thank you for taking the time to give us this great review! We love that you reached out and received the help you needed to set up your app the way you wanted it. It is great to hear that Product Options and Customizer can benefit your store. Stephanie and the Customer Support Team
Sept. 5, 2023
Kjapp og god hjelp
Hello Fabslove.com, Thank you for the great review! We are glad that we could provide you with good, quick support to assist your store needs. Stephanie and the Customer Support Team
Aug. 31, 2023
Easy to use and staff answer questions fast, very professional app.
Hi Top Harness, Thanks for taking the time to write this review! We're very pleased to hear that the app is easy to use and that the service you received was both prompt and professional! Thanks again, Stephanie and the Customer Support Team
Aug. 29, 2023
Customers can select a bundle and select the options they want however upon the invoice the selections the customers have made do not appear on your invoice
Hello Summer Set Lashes, We are sorry that our invoice did not contain the detail that you wanted for the bundle you selected. From our internal investigation, we noticed that over the last 10 days, you have worked with all of our Customer Support team members to assist you each step of the way. We noted that our app brought all customization data to checkout, however our team noticed that you had a bundle feature that appears only at checkout and that may be the issue you are experiencing. We would appreciate the opportunity to do some test without that feature being enabled to assist you. We will be reaching out to you to go over this testing and the results it brings to help identify where the concerns may be. Stephanie and the Customer Support Team
Aug. 29, 2023
We can easily enable customization for new products with just a few clicks. Really cool! Great additional options.
Hi there Pole, Thank you for taking the time to leave us this awesome review! We love that you are able to customize your products easily and that Product Options and Customizer works for your store. Stephanie and the Customer Support Team
Aug. 28, 2023
A must have for any Shopify store owner. Opens up new worlds of potential for ordinary products and makes them incredible! Support staff is super friendly and helpful with tech support!
Using app
8 months
Total reviews
1
Average rating
5.0
Greetings to you North Rockland Athletics powered by Fleet Fundraising, We appreciate you leaving this awesome review! We are ecstatic that you can see this app as a must have for store owners around the globe that want to make their ordinary products stand out. We also appreciate that you were able to use our support team to assist you with your technical needs. Product Options & Customizer is perfect for your store! Stephanie & The Customer Support Team