PC ‑ Custom Product Options
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I am very grateful for the customer service, they were very helpful since I was struggling a lot on my own, excellent application, I totally recommend it
Hello to our friends at ourevolve Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
I love this app. It is very easy to use. There is a free plan if you just want to test customisation on one of your products. I am in the UK, and the support team got back to me in seconds. Sheniel was extremely helpful with the setup. It looks flawless with my theme. I will definitely be upgrading to the paid plan for my other customisable products. Thank you!
Hello to our friends at Rest In Pieces Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Fast customer support. Thank you! App allows us to let customers add gratuity or premium add-ons to existing items.
Hello to our friends at André’s Confiserie Suisse Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Love how easy to use this application is - and what's even better is the level of customer service and support that you receive with it! Their team is always so quick to help me with any issues.
Hello to our friends at kulgra Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The Product Customizer Support Team
Excellent support if you run into any difficulty. Responded within a few hours and resolved the issue for us quickly and efficiently. Thanks Aman for brilliant customer service. App is now working well and offers us the customisation options we required. Thanks Aman and the Product Customizer Team.
Hello to our friends at Timbersmiths Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The Product Customizer Support Team
The support team is really supportive and replies really quickly. Thank you very much for your help. Especially the customer specialist Aman is very helpful and helped us to fix the problem effectively. Good job, Aman.
Hello to our friends at MyHomeware Pty Ltd (ABN: 66 657 841 659) Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Their customer support was awesome and helped me with all my needs and got the app working. Thank you for the help
Hello to our friends at London Crafted Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Semplice bella e con un super supporto tecnico Consiglio vivamente questa app per inserire testi e dare la possibilità di far caricare le foto al cliente
Ciao ai nostri amici di Elinorlab Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app e che il nostro team di supporto è stato in grado di aiutarti. Apprezziamo davvero la tua attività e siamo molto grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte! Saluti, Pushpesh e il team di supporto per la personalizzazione del prodotto
This product worked perfectly for adding a color option to my product with out effecting its stock. I make custom skateboards where people can adjust the background color, and this app made that doable. Not only that but I had trouble setting it up, but their online chat service was there for me immediately, and their specialist Sheniel helped me super fast and solved my problem in less than 5 minutes! What a hero! Thanks guys!!
Hello to our friends at Skate Shapez Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
GREAT app. SUPERB support. It requieres a bit of knowledge to set up, but perfect for our needs. Great work here.
Hello to our friends at LitheApparel® Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Product Options & Customizer is arguably the best Shopify app on the market when it comes to providing custom options and/with conditions on your Shopify store. The app is really easy to use and setup and their support team is readily available to assist whenever you reach out to them. I'm particularly grateful to Amam and Shevaughn who were on standby to put me through whenever I encountered any issues. Way to go team!
Hello to our friends at myeventpass Thanks for sharing your review with the community and us. We're thrilled to learn that Shevaughn and Aman were able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team
Easy to use, but 5 stars simply because we changed our theme and I didn't even think to check to make sure the product customization options for our products still worked with our new theme. They reached out to us and then fixed what wasn't working!
Hello to our friends at The Navy Knot Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
We've used the Product Customizer on our website for a few years, it has always worked perfectly and when we've asked for help, the Product Customizer support has been quick to respond and always resolved our issue. We recommend this app for Shopify stores.
Hello to our friends at School Tattoos Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
terrible aplicacion, lo peor de todas las aplicaciones que he visto en toda mi maravillosa vida, no la instalen
Hola a nuestros amigos de PerfumeriaEau Muchas gracias por dejarnos este comentario. Este es Pushpesh, el administrador de éxito del cliente con personalizador de productos. Quiero extender mis más sinceras disculpas por la experiencia negativa que tuvo con Product Cusomizer. Nuestra aplicación está siendo utilizada por muchos comerciantes y les ha funcionado muy bien a la mayoría de ellos. Instalaste la aplicación, dejaste una reseña negativa y luego la desinstalaste en un lapso de 7 minutos sin siquiera contactar al soporte para obtener ayuda. Si nos hubiera enviado una solicitud de ayuda, nos hubiera encantado resolverlo por usted. Si está dispuesto a probar nuestra aplicación nuevamente, hágamelo saber y personalmente me ocuparé de su caso. Espero sinceramente que nos dé otra oportunidad de hacerlo bien para su tienda. Ofrecemos soporte de chat en vivo las 24 horas, de lunes a viernes. Comuníquese con nosotros a través de la función de chat en vivo en la aplicación y le responderemos en minutos para resolver cualquier problema que pueda tener. También nos encanta ofrecer llamadas gratuitas para compartir pantalla en vivo a todos nuestros valiosos clientes donde podemos ayudar a resolver los problemas. Trabajamos arduamente para asegurarnos de que todos los comerciantes que usan nuestra aplicación tengan una experiencia A+. Saludos, Pushpesh y el equipo de soporte del personalizador de productos
Horrible customer service. Went back and forth with "support team" for over a week for what should be a 5 minute fix. Kept getting passed back and forth between departments. Asked for a call or live chat option instead of email, and was provided with none. Would not recommend, many better options available out there.
Hello to our friends at Dynes Sports Management Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I want to extend my sincerest apologies for the negative experience that you had with Product Customizer. I understand your frustration and we are so sorry about what happened here (It is not at all normal with our app.) I have taken this case as a top priority and supervising this myself. If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Product Customizer Support Team
This app is super user friendly and easy to understand. Does just what I need it to do and allows customers to pick options. Their customer service is top notch & super speedy!
Hello to our friends at Riley Reigh / Mod Market Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
I downloaded the Free version to test on a product. It was fairly easy to setup and what I couldn't figure out their support representative - Shevaughn - did a Great job and helped me figure out the issue (which was mostly my lack of understanding). Looking forward to testing this and possibly moving to using it on other products.
Hello to our friends at Baxter Bailey & Company Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Have used this app for years and it works perfectly for our products. Recently had a technical problem and customer service was amazing. Shevaughn fixed our problem in just a few minutes!! Would highly recommend.
Hello to our friends at PVC Invites - VIP Birthday Invitations Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Excellent and fast support with an issue we were having with our site. the chat box was very easy to use and response was very quick.
Hello to our friends at Lucy Loveheart Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Great app with better support. Special shoutout to Sheniel. The support i received was so good it made me question my mere existence here on this Earth. She made sure my requests were taken care of in a way i have never seen before. I have never written a review in my life, but this life changing experience made me take the time to let the world know about the good customer support by Sheniel. Thank you again and i'm toying with the idea of making more customizations to our shop to potentially receive additional support from Sheniel.
Hello to our friends atCryptochips Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
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