PC ‑ Custom Product Options

Dec. 30, 2018

This app is great! It offers many options. Especially the customer service is very good and quick! Highly recommended

Feb. 8, 2023

I have been using Product Customizer for about 4 years. It started as a great app, but the functionality and customer service have declined significantly. I have had multiple issues with the app in just the last 6 weeks - from color and image swatches not displaying to the more serious issue of none of the product options displaying and customers not being able to place orders on my site. I am very tech-savvy and I find the app cumbersome to use. If you have just one option per product, you should be fine. If you are looking to do anything more complex than that I do not recommend this app at all. It took 5 weeks to get a resolution to the issue of the color swatches not showing. I would contact them weekly for an update and I was repeatedly ignored. Yesterday, the conditional logic stopped working on an entire collection of products. It has been over 24 hours and they have not responded or resolved the issue. I am losing sales and multiple customers have contacted me because they are unable to place an order on my site. Additionally, my site speed has decreased from 46 to 22 because of this app. For an app that costs MORE than Shopify itself, I expect much better performance and service. I would have ditched this app long ago but I have hundreds of products and I do not yet have the time to research and install a new option.

Nov. 8, 2018

The conditional logic is perfect at making a clean checkout experience for my store. Great product.

Nov. 6, 2018

These guys are amazing!!! Awesome plugin!! You cant go wrong and there support is top notch!!! I would highly recommend them.

July 4, 2025

Loved their customer service, Lasandra really went out of her way to help me with an issue that I was receiving. Thank you so much!

Oct. 31, 2018

Just switched over from another product options app and have been pleased with this app so far. Functions well.

Oct. 22, 2018

This app allows me to create as many custom options as I need to make purchasing easier for my customers. ShopStorm is always quick to help and correct any issue. This is overall a great app and very easy to use!

Oct. 17, 2018

The app is great when it will actually load. I find 9/10 times when trying to open the app it now goes to a blank page and I can't customize any products. Really annoying.

Aug. 20, 2018

Code screwed up my site by automatically adding extra charges to cart and it took days for them to respond. Never fully fixed the issue or offered an explanation.

Aug. 11, 2018

Product Customizer is "OK" as a starter app, but has limitations that unfortunately are holding us back. Just went "blank" on us this morning and unable to modify or view any options.

Aug. 8, 2018

very unsatisfied with the customer service. Had to uninstall.

July 25, 2018

Used the app in 3 stores. Takes a day to work everything out in a busy store but after that invaluable and has made life easy for our customers and us. You need this app!

July 19, 2018

Product customizer support has been absolutely amazing. Willing to go above and beyond to write and implement custom code to fit the needs of their customers. 10/10

June 15, 2018

User friendly, simple interface, able to implement and put to use very quickly. I had a few questions and customer care was quick to respond and accommodate, same day. I'm a happy customer!

June 14, 2018

This app does a great job and the product creators are very responsive to any of our special requests. We're very happy with it!

May 14, 2018

It's a really crappy app. I'm not sure what's up with all these good reviews. I never write reviews, but I felt that this was justified. In theory, it sounds great. In practice, it's total junk and their support is horrific. They take 3 to 5 days to respond and they have no sense of urgency. App does not work as it should nor does it do what it claims. Their demo page is sketchy because they're using a custom checkout page. It will not work the same on your shop unless you have Shopify Plus. Even then, you will still have inventory management issues because of the way the options are added. Not going to go into details here, it's nor worth my time. Save yourself the headache, trust me. Ah, and removing was a PIA, it leaves a huge mess behind. Pass.

April 28, 2018

Love it! This is an excellent app. Easy to use and works great without any negative issues.

March 23, 2018

This app is exactly what I was looking for to add customized options to my bridesmaid and future mrs mugs! Thank you!!

March 16, 2018

This app is essential to getting the functionality I needed for my shop. Installation was easy and it was very simple to figure out how to build the customization forms. I needed a little help customizing the layout of my product pages in regards to having the description go before the options showed, and support was fast and friendly in doing this task that they totally don't HAVE to do.

Jan. 10, 2018

Works great and the support is unbelievable, they made many custom changes upon request Thank you!!