PC ‑ Custom Product Options

Product Customizer is "OK" as a starter app, but has limitations that unfortunately are holding us back. Just went "blank" on us this morning and unable to modify or view any options.

very unsatisfied with the customer service. Had to uninstall.

Used the app in 3 stores. Takes a day to work everything out in a busy store but after that invaluable and has made life easy for our customers and us. You need this app!

Product customizer support has been absolutely amazing. Willing to go above and beyond to write and implement custom code to fit the needs of their customers. 10/10

User friendly, simple interface, able to implement and put to use very quickly. I had a few questions and customer care was quick to respond and accommodate, same day. I'm a happy customer!

This app does a great job and the product creators are very responsive to any of our special requests. We're very happy with it!

It's a really crappy app. I'm not sure what's up with all these good reviews. I never write reviews, but I felt that this was justified. In theory, it sounds great. In practice, it's total junk and their support is horrific. They take 3 to 5 days to respond and they have no sense of urgency. App does not work as it should nor does it do what it claims. Their demo page is sketchy because they're using a custom checkout page. It will not work the same on your shop unless you have Shopify Plus. Even then, you will still have inventory management issues because of the way the options are added. Not going to go into details here, it's nor worth my time. Save yourself the headache, trust me. Ah, and removing was a PIA, it leaves a huge mess behind. Pass.

Love it! This is an excellent app. Easy to use and works great without any negative issues.

This app is exactly what I was looking for to add customized options to my bridesmaid and future mrs mugs! Thank you!!

This app is essential to getting the functionality I needed for my shop. Installation was easy and it was very simple to figure out how to build the customization forms. I needed a little help customizing the layout of my product pages in regards to having the description go before the options showed, and support was fast and friendly in doing this task that they totally don't HAVE to do.

Works great and the support is unbelievable, they made many custom changes upon request Thank you!!

Very functional and easy to use and the customer service was exceptional. I was able to get a small issue fixed promptly on a Sunday evening. Highly recommend!

Really not a fan. Often glitchy and can't update. Still shows 1x customization for each $0.01 of cost. (Meaning a $5 engraving fee confuses customers, who are told they purchased 500 engravings). Generally slow support

Love this app! It works just as it claims, and most of all, the customer service/tech team is fantastic. They helped me solve a tech glitch super fast and got me up and running right away. Highly recommend!

This was the first (and most used) app that I've chosen so far! I was so leary to start down the road of e-commerce as our industry has TONS of sizing options. This gives up the opportunity to get started and offer many options to our customers. Very user friendly as well!

The app regularly fails and does not charge clients for customized purchases. We have lost nearly $2,000 in sales in the past 5 days due to the app failing to work properly. I wouldn't recommend this app.

Terrible! Screwed up my product page. No live support!

We read about this app in the Shopify Plus community. We were having so many issues with fake accounts. At first, it wasn't working and I had to reach out to customer support. They fixed the issue very quickly and this solved my issue. Thanks for a great product!

Product is awesome, service is shockingly good and responsive!

So far so good, wonderful customer service (Ryan Frizzell) All questions and concerns have been dealt with and I'm looking forward to seeing all the capabilities of this app. I love all the options- um... amazing!