PC ‑ Custom Product Options
All reviews
We've recently started to customize a few of the products that we sell and were looking for an app that would allow us to not only offer multiple options, but also to charge based on the option(s) picked. After looking at a few different ones, this was EXACTLY what we needed. The ability to create templates and logical rules for the various options makes this app very, very worth the price. Easy to set up, easy to use. The developer even does the install for you quickly and is very responsive if you have questions. I wish I could give it more than 5 stars.
The conditional logic is perfect at making a clean checkout experience for my store. Great product.
These guys are amazing!!! Awesome plugin!! You cant go wrong and there support is top notch!!! I would highly recommend them.
Loved their customer service, Lasandra really went out of her way to help me with an issue that I was receiving. Thank you so much!
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our support team. Lasandra is truly dedicated to helping our customers, and we’ll be sure to share your feedback with her. If you ever need anything else, we’re always here to help!
Just switched over from another product options app and have been pleased with this app so far. Functions well.
This app allows me to create as many custom options as I need to make purchasing easier for my customers. ShopStorm is always quick to help and correct any issue. This is overall a great app and very easy to use!
The app is great when it will actually load. I find 9/10 times when trying to open the app it now goes to a blank page and I can't customize any products. Really annoying.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
Code screwed up my site by automatically adding extra charges to cart and it took days for them to respond. Never fully fixed the issue or offered an explanation.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
Product Customizer is "OK" as a starter app, but has limitations that unfortunately are holding us back. Just went "blank" on us this morning and unable to modify or view any options.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
very unsatisfied with the customer service. Had to uninstall.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
Used the app in 3 stores. Takes a day to work everything out in a busy store but after that invaluable and has made life easy for our customers and us. You need this app!
Product customizer support has been absolutely amazing. Willing to go above and beyond to write and implement custom code to fit the needs of their customers. 10/10
User friendly, simple interface, able to implement and put to use very quickly. I had a few questions and customer care was quick to respond and accommodate, same day. I'm a happy customer!
This app does a great job and the product creators are very responsive to any of our special requests. We're very happy with it!
It's a really crappy app. I'm not sure what's up with all these good reviews. I never write reviews, but I felt that this was justified. In theory, it sounds great. In practice, it's total junk and their support is horrific. They take 3 to 5 days to respond and they have no sense of urgency. App does not work as it should nor does it do what it claims. Their demo page is sketchy because they're using a custom checkout page. It will not work the same on your shop unless you have Shopify Plus. Even then, you will still have inventory management issues because of the way the options are added. Not going to go into details here, it's nor worth my time. Save yourself the headache, trust me. Ah, and removing was a PIA, it leaves a huge mess behind. Pass.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
Love it! This is an excellent app. Easy to use and works great without any negative issues.
This app is exactly what I was looking for to add customized options to my bridesmaid and future mrs mugs! Thank you!!
This app is essential to getting the functionality I needed for my shop. Installation was easy and it was very simple to figure out how to build the customization forms. I needed a little help customizing the layout of my product pages in regards to having the description go before the options showed, and support was fast and friendly in doing this task that they totally don't HAVE to do.
Works great and the support is unbelievable, they made many custom changes upon request Thank you!!
Very functional and easy to use and the customer service was exceptional. I was able to get a small issue fixed promptly on a Sunday evening. Highly recommend!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.