PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,786
chart
#456
All reviews
Rating Breakdown
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Jan. 26, 2022
Simply the best support I have ever experienced. I wanted some customization and Kevon went above and beyond to help me with that. Really happy with the app and service
Hello to our friends from DiyosWorld We’re delighted to hear that Kevon helped you to fix the issues you were facing with the app. We’ll make sure we pass your kind words along to Kevon, who we know will be elated to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Tanu & The Product Customizer Support Team
Jan. 26, 2022
Very efficient in their technical support It's not that I had problems with the app, I'm just using Shopify for the first time and it helped me configure it from the beginning to the changes I wanted on the product page.
Hello to our friends from Titan Sign Company LLC Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Jan. 26, 2022
have been using product customizer for few years, and the application is great although at time i do faced glitch that results to sales loss. Customer service wise, Aman was great, and he is patience. thank you for the service, hope to constantly see improvement for the application. the one star less is deducted due to the constant glitch on the app. whereas customer service wise is 5 stars.
Hello to our friends from Little Bearnie Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team
Jan. 26, 2022
The majority of the time this app works great. The support staff are also super helpful. Thanks very much.
Using app
Over 6 years
Total reviews
6
Average rating
4.8
Hello, friends at Country Scene Saddlery and pet Supplies Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support! Tanu & The Product Customizer Support Team
Jan. 24, 2022
Does not work! They'll take your money for a service they do not fulfill. Have never been able to download any files my customers have uploaded, I have to email them and ask them for it directly. Complete waste of money!
Hello to our friends from TopLinePrints Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I thoroughly checked your concern and this is something we can fix. The issue with file uploads occur generally when ajax is enabled on your theme. We are also working on a permanent fix which should be rolled out very soon so that you never have to face these issues again. I understand your frustration at not being able to download the files with your orders. I want to assure you that we are working round the clock to address your issue. Again, we are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Product Customizer Support Team
Jan. 24, 2022
Product Customizer is a great app and would recommend it. We use it for flower orders on our website, it's super easy to use and the support team is always so helpful and quick to respond! The only reason I gave it 4/5 is because there have been a few occasions when required fields have not populated on order forms. Not sure if this is because the customer was able to skip over it or if it just didn't transfer to the order page.
Hello to our friends at Charleston Street We are grateful that you took the time to share your review with us and the community. Delighted to learn that you had a positive experience with our app. Should you see the issue with the required fields again - please let us know and we will address the issue ASAP. We're glad we could be of service to you and hope we can assist you again soon. Cheers, Pushpesh & the Product Customizer Support Team
Jan. 23, 2022
The help that I had from Aman was totally outstanding, very very quick response, (I sent an email to them for help and within minutes I had a reply), and even at the weekend, I could not fault the help, advise and support that they have given me. Would totally recommend.
Hello to our friends from Andrea Fays Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the star of our support team and we are delighted to know that he was able to assist you above and beyond the call of duty. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Cheers, Pushpesh & the Product Customizer Support Team
Jan. 21, 2022
This app is PERFECT for small business or a large business that wants to offer their customers the option of fully customizing their purchases! Our business is custom apparel and accessories. This app allows us to offer different sizes, styles, colors, designs. Add personalization to the items. Everything we need! And it's EASY to use which is so important when you are running a business!
Hello to our friends from BedfordWear Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
April 23, 2024
He estado utilizando "Product Customizer" en mi tienda de Shopify y estoy muy satisfecho con los resultados. La aplicación es intuitiva, fácil de usar y ha mejorado significativamente la experiencia de compra para mis clientes, permitiéndoles personalizar los productos a su gusto. El soporte técnico es sobresaliente; siempre responden rápidamente y han resuelto cualquier problema que he tenido de manera eficiente. Recomiendo ampliamente esta aplicación a cualquier comerciante que busque ofrecer opciones de personalización avanzadas en su tienda online.
Hello to our friends from La Lentería Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Product Customizer Support Team
Jan. 20, 2022
I used this app to create product attribute for my client website. I having issue on the attribute positioning and live chat with support. The support response within few second and help me resolve my issue asap. Very good support.
Hello friends at machinesmy Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
Jan. 19, 2022
Great App for product Customisation and Add ons! Super helpful team. Special thanks to Kevin for helping us with installation!
Hello to our friends from Kleiner Fuchs We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you:) We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Tanu & The Product Customizer Support Team
Jan. 18, 2022
I really enjoy this app and is always able to get my problems taken care of. They are a really great help to my store.
Hello to our friends from DMA Design Studio, LLC Thanks for the awesome review. We're so happy to hear that you are enjoying Product Options and Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Jan. 18, 2022
We have been using Product Options and Customizer for several years now. We recently had some questions about the options and how to use this application effectively and the support was great. It just reminded us of how great this app is and how important it is to our business.
Hello to our friends from Quest Awards Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
Jan. 18, 2022
Good Customer Service. I appreciated that.............................................................
Hello to our friends from FishingAmz Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our support team was able to assist you! Tanu & The Product Customizer Support Team
Jan. 18, 2022
I used a competitor before using Product Customizer. Unfortunately, the competitor would create new variants, which eventually slowed down my website. In addition, Google Merchant Center warned me that my website price was different from my feed price, and I use an aftermarket feed app. Finally, after numerous warnings that Google would shut down our account, I was forced to look for a new solution. I tested other "Product Option" apps, which are all difficult to install and set up. There isn't a plug-and-play solution. Product Customizer was the easiest, but it is still not straightforward. I ran into some issues, and Sheniel responded quickly and resolved my problems. Customer service is friendly, quick, and knowledgeable. I am thankful I found them!
Hello to our friends from Emassagechair Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Sheniel know that his assistance is greatly appreciated :-) We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Jan. 17, 2022
Great app. We've been using it in our store for a year always. The support is very helpful. Sheniel was quick to help us solve our problem when we updated to shopify 2.0 theme.
Hello friends at Nacach Wax Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy Sheniel was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
Jan. 17, 2022
Aman M. helped a lot during the customization of widgets. It is so good to see that Shopify consultants are active and ready to help.
Hello to our friends from Lakewood Watches We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Aman M. was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Jan. 16, 2022
Thanks Shenial G, who saved me when I updated my theme. Quick and pleasant and I’m now back up and running
Hello to our friends from Unique Scentsations LTD Thanks for sharing your review with us and the community. We're thrilled to learn that Shenial G, was able to help you with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Tanu & The Product Customizer Support Team
Jan. 14, 2022
Thank you, Sheniel G. for the setup help. Great support. Hoping the app works as well as the support.
Hello to our friends from Nation Athletics Bjj We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Sheniel was able to assist you with the setup. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Jan. 13, 2022
This app is just want we wanted and the customer support from Kevon was unbelievable, he was so helpful for us, even fixed issues on our website. Top guys and top app many thanks all.
Hello to our friends from CovidTests.co.uk Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Cheers, Pushpesh & the Product Customizer Support Team