PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,787
chart
#413
All reviews
Rating Breakdown
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April 30, 2021
This app does exactly what we need it to. We've had it installed for over a year, and the support team was very helpful getting it set up. We changed themes in August and had no issues with the app transferring. Just in the past week, we had a bug where customers were unable to see their carts when checking out. I submitted a ticket, and the issue was fixed within 2 days. Great service! Highly recommend!
Hello to our friends from BEX Thank you for this high recommendation! We will relay your appreciation to our support team! :-) Don't hesitate to reach out to us if you have any additional queries! -Melissa & the Product Customizer Support Team
April 30, 2021
This app has done exactly what I had hoped it would in allowing my customers to provide details about their purchase without having to set up variables in my shop. Customer service has been really helpful as well with any early issues I had experienced. I would definitely recommend this app.
Hello to our friends from Rosie Joan Collective Inc. We are happy we were able to help! We really appreciate you and wish you and your store great success! -Melissa & the Product Customizer Support Team
April 30, 2021
I had a small problem with the app not allowing customers to change their variants. I contacted the app support and Sheniel responded very fast, she helped me extremely fast and had my site back up and running. Sheniel was very polite and helpful.
Hello to our friends from OKIESUBLIMATION Thank you for leaving us this thorough review! We really appreciate it! -Melissa & the Product Customizer Support Team
April 30, 2021
We recently installed this app to add gift wrap to the products on our website. We had a slight issue once the app was installed with our product variants not working, but we reached out to support and Kevon was really helpful. He responded quickly to our issue and corrected the problem all within 24 hours. Great service and would definitely recommend!
Hello to our friends from Reeves & Reeves Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & the Product Customizer Support Team
Nov. 30, 2021
Update 11/27/2021. After updating our site to a newer theme, many of the items did not work with the product customizer. The support is responsive at times and non responsive as well. ----------------------- The team has fixed the issue. If you having a problem where the customization is sold out at check out, please make sure the Item Customization is not modified and set to Archived and Draft. When this is set to archive, it will show that it is Out of stock.
Hi HappyLaulea, Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future. `Harish - Customer Success Team
April 27, 2021
I recently added this app and encountered an issue. Sheniel fixed the problem quickly for me and was extremely helpful. Excellent customer service. Highly recommend!
Hello to our friends from Belle Bespoke We are happy we could assist you! Thank you for leaving us this awesome recommendation -Melissa & the Product Customizer Support Team
April 26, 2021
The agent that spoke with tonight was Super Awesome! She was able to go straight to the problem and correct it. She also went the extra mile to correct some other things that she saw and she gave me some pointers. She added to making me super successful! She's great for Shopify Team! Thank you so much!
Hello to our friends from Encredible Designz We will let Sheniel know that her efforts were greatly appreciated :-)Thank you for leaving us this fantastic recommendation! -Melissa & the Product Customizer Support Team
April 25, 2021
This app is vey useful and the customer service is fast. I would refer this app to other Shopify users.
Hello to our friends from Marchelle Kreationz, LLC Thank you for leaving us this great recommendation! We appreciate your support :-) -Melissa & the Product Customizer Support Team
April 24, 2021
I have tried the top, like 8-10, apps like this that I could find in the Shopify App Store. This one was the most comfortable for me. I love the amount of options. I love how simple and user-friendly the set-up is. What's most important though is the quality customer service I've received. I got this app two days before a product was going live. I had a small issue or two. My problems were resolved quickly and with friendliness. I am confident that as soon as I have more products to add custom options to, I'll be ready to upgrade to a paid plan for this app without hesitation. Thank you! I will be suggesting this app to other shop owner friends!
Hello to our friends from Bubba Bear Studios Thank you for this high praise! We are humbled and happy that the app has proven to be so useful to you :-) Thank you for your kind words! -Melissa & the Product Customizer Support Team
April 22, 2021
I used the app to help me Customize the items in my store. It added just what I needed to help my customers navigate.
Hello to our friends from Kelly's Amazing Kreations Thank you for leaving us this 5 star review! We appreciate it and we are happy the app has been so helpful :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team
April 22, 2021
We have used this app for over two years, and it allows us to offer multiple variable options, with conditions. Easy to setup and use. Recently I needed some advice from Support, and they went out of their way to troubleshoot an issue which ended up being some code injected from another App! Would definitely recommend
Hello to our friends from Wholesomeness We are super happy we were able to assist you! Thank you for leaving this awesome review :-) -Melissa & the Product Customizer Support Team
April 19, 2021
Works great for my jewelry store in Shopify. Using app for multi variants that is needed for custom jewelry. Kevon from tech support extremely helpful. Spent all the time I needed in setting up app. Very happy with product.
Hello to our friends from Savvy Designs Fashion Jewelry We will let Kevon know that his assistance was greatly appreciated! Thank you for leaving us this fantastic review! We appreciate it! -Melissa & the Product Customizer Support Team
Dec. 12, 2022
This app helped me with my made to order product that I will be selling. Now my customers can provide me their information for their custom item. The support team was very fast at responding and helped me get exactly what I needed for my website. Thank you to Sheniel who helped me!! Update- Customer service amazing and fast as always!
Hello to our friends from E s t e l í We will let Sheniel know that her assistance was greatly appreciated! We are happy the app has been so helpful to you! Thank you for leaving us this awesome review :-) -Melissa & the Product Customizer Support Team
April 16, 2021
They reached out to me in a moment of Losing My Mind, and walked me through how to fix the issue we were having with our site. I appreciate the excellent customer service and look forward to many more years and sales together! Thank you guys - HeadbangerSports.Com!
Hello to our friends from HB Sports Inc. We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-) -Melissa & the Product Customizer Support Team
April 11, 2021
I used this app in the past and loved it. I left Shopify for a couple of years, came back, shopped different customizers and in the end, came back to this one. The features can't be beat, I love being able to see what products I need to add options to, what options they already have and the ease of navigating around. AND, their customer service is stellar. That goes a long way with me, they actually know what they are doing, are able to explain what I had wrong and were very positive and polite. In this new world we are living in, kindness really does matter. Thank you for this app!
Hello to our friends from Oakwood Decals We are very happy that we were able to assist you! We sincerely appreciate this honest and thoughtful review! It makes our hard work all the worthwhile! We wish you and your store great success on your ecommerce journey :-) -Melissa & the Product Customizer Support Team
April 7, 2021
great service and Sheniel helped me with what i needed! I needed to customise a product but its unfortunate i couldnt add what i needed to my home page
Hello to our friends from The Tipsy Tapster Thank you! Thank you! Thank you! We will let Sheniel know her assistance was greatly appreciated ;-) We wish you and your store all the best! -Melissa & the Product Customizer Support Team
April 1, 2021
I cannot downgrade or delete the app, even I clear all the options. The app still has the error codes that I need to clear the option
Hello Litzzy, Takeen here from the Product Customizer Dev Team. We are sorry about the issue here with our app as we only want your experience to be as smooth as butter! I would like to speak with you asap for best resolution so would you mind reaching out to us via email and ask for me directly? From there we can make arrangements to have this sorted. -- Takeen / PC Dev
March 31, 2021
I've been using this app for few years now, works great, customer service is great too, highly recommend
Hello to our friends from Bowie Creations We are thankful for your unwavering support! We truly appreciate it! We wish you and your store continued success in years to come :-) -Melissa & the Product Customizer Support Team
March 30, 2021
Le service client est juste exceptionnel ! ils allés jusqu'à faire les manipulations que je n'arrivais pas eux-mêmes, ils se sont connecté à mon site pour règler mes problèmes. Merci.
Hola a nuestros amigos de Uveink ¡Estamos felices de poder ayudarlo! Agradecemos que dejes esta revisión reflexiva :-) -Melissa y el equipo de soporte del personalizador de productos
March 25, 2021
Great customer service, easy to use app, highly recommended to anyone who is looking for an app with different variants.
Hello to our friends from Novalico We are happy we could assist! Thank you for leaving us this awesome review :-) -Melissa & the Product Customizer Support Team