PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,787
chart
#413
All reviews
Rating Breakdown
Review RSS Feed
March 23, 2021
I used this app. excellent service, enthusiasm, and prompt support. I really like it. I used this app. excellent service, enthusiasm, and prompt support. I really like it.
Hello to our friends from OOH-GIFT Thank you for leaving this excellent review! We love and appreciate our customers and we are glad we could help :-) -Melissa & the Product Customizer Support Team
March 22, 2021
Developer replied in the live chat within 30 seconds then helped me setup exactly what I needed. Fantastic customer service. $50 for pricing option functionality is too expensive per month IMO so I am not sure I will be able to proceed with it but customer service is great.
Hello to our friends from House Pour Drinks Thank you for leaving this superb review! We are super happy that we could assist you! Don't hesitate to reach out to us with any additional queries you may have :-) -Melissa & the Product Customizer Support Team
March 18, 2021
Each time I've had an issue they have responded immediately with quick resolutions. It's an excellent app that serves our needs perfectly. Can't recommend them enough!
Hello to our friends from Steelmade We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review we really appreciate it! :-) -Melissa & the Product Customizer Support Team
March 18, 2021
Super app and beyond all, amazing customer support!! This app allows me to have a full liberty for the variants in my store so the customer can personnalized each items. I've had a few little technical problems but the app team resolved them so quickly. I really recommend using this app!
Hello to our friends from Flamme en Rose It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-) -Melissa & the Product Customizer Support Team
March 16, 2021
Great App, with great support. When I had an issue, it was resolved within 24 hours. This is a great app when you have products that require further info to gather from the customer.
Hello to our friends from Fun In The Box Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for your support! -Melissa & the Product Customizer Support Team
March 12, 2021
The app was working amazingly fine not sure what has happened it has now totally stopped working. The service team email you saying it all fine but has not checked if it working or not. And has created alot of problems for us. ALL FIXED AND ALL WORKING
Hello to our friends from Babba box Thank you for taking the time out to write this great review! We really appreciate the kudos! :-) We wish you and store great success online -Melissa & the Product Customizer Support Team
March 25, 2024
Amazing support - fixed my issue within 10 minutes of reporting it! Would highly recommend *****
Hello to our friends from cove It's extremely great of you to leave this great review here, we appreciate the support and we are glad we could assist you! :-) -Melissa & the Product Customizer Support Team
Oct. 15, 2021
Kevon and his team always respond right away when we need some updating or have questions. So many of our products need unique personalization options and Product Options and Customizer allows us to offer a wide variety for our customers.
Hello to our friends from Designs by Linda Nee Thank you for leaving this awesome 5 star review! We wish you and your store great success :-) -Melissa & the Product Customizer Support Team
March 9, 2021
Thank you very much Sheniel for your help with completing our installation. We are very happy with this app and appreciate the quick response time and support from you and your team.
Hello to our friends from Procraft Coffee We will let Sheniel know that her assistance was greatly appreciated! We are happy we could assist! Don't hesitate to reach out to us with any more queries you may have! :-) -Melissa & the Product Customizer Support Team
March 3, 2021
super helpful, amazing and quick customer service. my issue was resolved very promptly by a guy named Pushpesh. thank you!
Hello to our friends from LVPKAY Thank you for leaving this amazing review! We are happy we could assist you! We will let Pushpesh know that his assistance was greatly appreciated ;-) -Melissa & the Product Customizer Support Team
Feb. 26, 2021
I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.
Hello there, I am Takeen from the PC Dev Team. We are sorry about your experience with our app and we would definitely love to work on this for you as soon as possible. You can reach out to our support team and ask for me directly, I will get back to you as this issue is very strange and indeed impacts your experience with our great app. Looking to hear from you soon -- Takeen
Feb. 25, 2021
hello i have downloaded the app , i started using it and then i wanted to delete it . but the wizard widget is still showing how can i delete it
Hello there, I am Takeen from the PC Dev Team. We regret that you felt like you needed to remove our app and would like to speak with you more about the issue. As for the Wizard, once it is completed to the end it will stop showing as there is 2 modes (Wizard and Worker mode). The Wizard collects data from your theme so that Worker mode can configure, display and power your customization options just right! Alternatively, the gear icon in the wizard (top-right) has extra commands, one of which is Exit Wizard which closes the Wizard session without saving. If either is not done then the Wizard will always show as a method of convenience allowing you to pickup wherever you left off. Looking to hear from you soon as you can contact support and ask for me directly. -- Takeen
Feb. 24, 2021
Great app, works well and has a wizard assistance that lets you action changes also plus the customer service is excellent!
Hello to our friends from WallStickersForKids.ie We appreciate this review! We are happy you liked the wizard ;-) We wish you all the best for 2020! -Melissa & the Product Customizer Support Team
Feb. 23, 2021
....................... The product is very good, but the customer service is awesome, thanks Purspesh
Hello to our friends from Wamilia We will let Pushpesh know that his assistance was greatly appreciated, thank you for leaving us this review :-) -Melissa & the Product Customizer Support Team
Feb. 17, 2021
Kevon was amazing!!! I accidentally deleted this app which threw our site into a tailspin because we lost the ability for our customers to personalize their items. Not good for a personalization store!!! It took me a few days to realize what had happened, but once I got to the bottom of it, I sent an email to the company immediately. Thank goodness for their attention! He had us up and running again in just over 2 hours, and we didn't have to redo all of our products, it came back up and is working wonderfully. I can NOT recommend this app enough! We do personalization of all types, and with this app, our job is much easier. Work smarter, not harder... add this app your store, too! All of us at www.EnchantedMemoriesBranson are thankful for your help, Kevon!
Using app
About 1 year
Total reviews
1
Average rating
5.0
Hello to our friends from Enchanted Memories, Custom Engraving & Unique Gifts We are happy we could assist you! Thank you for leaving us this great review! :-) We wish you and your store all the best! -Melissa & the Product Customizer Support Team
Feb. 17, 2021
Custompressions Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Kevon was responsive and quick to make the changes so could proceed with my site updates.
Hello to our friends from Custompressions Thank you for leaving us this awesome review! We are extremely happy we could assist you :-) We will extend your heartfelt thanks to Kevon! Happy selling :-) -Melissa & the Product Customizer Support Team
Feb. 13, 2021
Customer Support is 100% on it. had an app issue that was QUICKLY solved! i love this APP thanks team!
Hello to our friends from SpeedySlaps Thank you for leaving us this great review! We are glad we could help :-) -Melissa & the Product Customizer Support Team
Feb. 11, 2021
I've really struggled with setting up options for my store while designing it. This app was the first to deliver something very close to what I had imagined after having gone through 3 or 4 other apps. I'd definitively say this is one of the better product options app for Shopify stores (integration: 4.7/5) . The team was generally super helpful in overcoming issues with integrating the app, although at times I found that it could be a little slow to get the ball rolling (customer service: 4/5). Yet again that may have been due to my high expectations! Personally, I'm happy with the app and if the price point suits you then I would definitively recommend it!!!
Hello to our friends from Sibylle Jewels We are happy our app was able to provide a solution! Thank you for leaving us this awesome review! :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team
Feb. 5, 2021
I made the decision to use this app over others after careful consideration. It seemed to fit what I needed at the right price. I am pleased I did. The customer support has been fantastic from Sheniel in order to tweak it to work perfectly for what I need. Would highly recommend.
Hello to our friends from Gulppp.com Really nice of you to leave us this awesome review! We will let Sheniel know that her assistance was greatly appreciated. -Melissa & the Product Customizer Support Team
Feb. 4, 2021
Amazing customer support! They were a life saver with their super fast response and edits. Very useful plugin!
Hello to our friends from kickstartkids Thank you for leaving this awesome review! We are happy that you are satisfied :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team