PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,788
chart
#423
All reviews
Rating Breakdown
Review RSS Feed
Aug. 8, 2018
very unsatisfied with the customer service. Had to uninstall.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
July 25, 2018
Used the app in 3 stores. Takes a day to work everything out in a busy store but after that invaluable and has made life easy for our customers and us. You need this app!
July 19, 2018
Product customizer support has been absolutely amazing. Willing to go above and beyond to write and implement custom code to fit the needs of their customers. 10/10
June 24, 2018
Ive used quite a few product option apps in the past, and Product Customizer is the easiest to use by far - much needed for my personalised jewellery store! Bit of tweaking needed to fit our theme, but ShopStorm were super quick to respond and fix the issue within hours - and on a Sunday!! Amazing service and amazing app for an affordable price.
June 15, 2018
User friendly, simple interface, able to implement and put to use very quickly. I had a few questions and customer care was quick to respond and accommodate, same day. I'm a happy customer!
June 14, 2018
This app does a great job and the product creators are very responsive to any of our special requests. We're very happy with it!
June 5, 2018
Very helpful support team, don't hesitate to reach out to them for help. Quite simple to use and get going, I highly reccomend.
June 1, 2018
Real easy to use, well worth adding for any site that has a lot of products or variations, combined with meteor menu its a good team
May 14, 2018
It's a really crappy app. I'm not sure what's up with all these good reviews. I never write reviews, but I felt that this was justified. In theory, it sounds great. In practice, it's total junk and their support is horrific. They take 3 to 5 days to respond and they have no sense of urgency. App does not work as it should nor does it do what it claims. Their demo page is sketchy because they're using a custom checkout page. It will not work the same on your shop unless you have Shopify Plus. Even then, you will still have inventory management issues because of the way the options are added. Not going to go into details here, it's nor worth my time. Save yourself the headache, trust me. Ah, and removing was a PIA, it leaves a huge mess behind. Pass.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
May 14, 2018
Tried the app, didnt like it. Uninstalled it and had some left over code all over the place. Really annoying.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
May 7, 2018
Doesn't work good and the support takes 4/5 days
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
April 28, 2018
Love it! This is an excellent app. Easy to use and works great without any negative issues.
March 23, 2018
This app is exactly what I was looking for to add customized options to my bridesmaid and future mrs mugs! Thank you!!
March 16, 2018
This app is essential to getting the functionality I needed for my shop. Installation was easy and it was very simple to figure out how to build the customization forms. I needed a little help customizing the layout of my product pages in regards to having the description go before the options showed, and support was fast and friendly in doing this task that they totally don't HAVE to do.
March 12, 2018
It's been a few days since I took this app and I ask for the installation because I don't know how to do it, and I don't know how to do any intervention, I receive emails without interest. However, it is well stated that the installation is free of charge on their part.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
Feb. 1, 2018
Too slow to respond - no phone to call in inquiries Please cancel and ensure that no payment goes through Ken Hayden
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
Jan. 30, 2018
So handy to have! You're able to customize everything. I just wish I could customize how many quantities I have of something (for example - necklace chain colours but I only have 1 left of a certain colour)
Using app
About 1 month
Total reviews
2
Average rating
5.0
Jan. 22, 2018
This is a must have for my invitation shop! Papertrailsco.com! Perfect for custom printed items! :D
Jan. 10, 2018
Works great and the support is unbelievable, they made many custom changes upon request Thank you!!
Dec. 28, 2017
LOVE this app. It's everything we needed for our online shop and the support team went in and fixed a tiny bug almost instantly. They're awesome! I'd recommend this app to anyone looking to have their e-commerce products customizable by customers before purchase. Easy to set-up and very user-friendly.