SB Custom Product Personalizer
Web to Print Studio | Product Personalization Made Easy
Rating
4.6
feedback
98
chart
#4,028
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
21%
-
Less than a month
53%
-
Less than a year
21%
-
More than a year
2%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include the helpful and responsive customer support team, ease of use, quick response times, and the app's potential for customization. Users appreciated the support provided by team members like Jay and Priyanka. However, some negative themes mentioned in the reviews include bugs in the customization feature, issues with compatibility, lack of certain features like color customization for products, slow response times for additional features, and dissatisfaction with the app's functionality and promises. Some users also expressed frustration with billing and refund issues.
Highlights
Review RSS Feed
All reviews
Dec. 8, 2025
Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!
Dec. 2, 2025
Priyanka has been extremely helpful throughout the entire process. She patiently guided me with the Product Personalizer setup and resolved many of my issues. I really appreciate her support and dedication. She has also promised that she will complete the full setup for me by tomorrow. I am very satisfied with her service and grateful for her assistance.
Thank you so much for your kind words! We’re thrilled to hear that Priyanka was able to guide you patiently through the Product Personalizer setup and help resolve your issues. 🙌 She’s truly dedicated to making sure our customers have a smooth experience, and it’s wonderful to know that her support made a difference. We’re also excited that she’ll be completing the full setup for you by tomorrow — we want everything to be just right for you! Your satisfaction means a lot to us, and we really appreciate you taking the time to share your experience. 💛 Thanks again for trusting us, and feel free to reach out if you need anything else!
Nov. 28, 2025
the app's good but like it has some errors which are easily solvable when you talk with with their support team and like you can even customize this customizer app with your theme compatibility so its a good one to try
Nov. 26, 2025
App is super simple to use. If for some reason I have any issues, customer support is always there to help. Will definitely be recommending this app to other users. Thank you Jay for all your help & guidance!
Thank you so much for your kind words! We’re thrilled to hear that you find the app simple and easy to use. 🙌 It means a lot to us that our support team, especially Jay, could be there to guide you whenever needed. Your recommendation truly makes our day and motivates us to keep improving! 💪 We’re always here if you need anything else, and we can’t wait to continue supporting you on your journey with our app. Thanks again for the love and trust! ❤️
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