Rating

4.1

feedback

36

Reviews

chart

#4,300

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    11%
  • Less than a month
    25%
  • Less than a year
    53%
  • More than a year
    0%

Reviews Summary

The reviews for the Custom Product Designer Studio app are mixed, with both positive and negative feedback from users. Positive aspects highlighted in the reviews include the user-friendly interface, clear customization options, and excellent customer service. Users appreciated the quick responses and helpful support team that assisted them with customizing the app to meet their specific needs. On the other hand, negative feedback mentioned issues with the app not working, lack of functionality during the free trial period, and connectivity problems. Some users expressed dissatisfaction with the quality of the app compared to its price. Overall, the app seems to have potential but needs improvements in reliability and functionality.

Highlights

User-friendly interface and clear customization options
Excellent customer service and quick responses
Issues with app not working and lack of functionality during free trial
Dissatisfaction with quality compared to price
Potential for improvements in reliability and functionality

Rating Breakdown

  • 5
    69% (25 ratings)
  • 4
    8% (3 ratings)
  • 3
    6% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

June 26, 2024

A good quality app for the price and customer service is always available. The customization interface is not as easy to use as others I've seen. I still recommend this app if you are looking for something affordable and need prompt answers if you have any questions.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

June 25, 2024

Le service après vente est super réactif, je recommande +++

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

May 9, 2024

Why are you installing your app? Our browsing history is gone. The website is reporting an error. Can you take a look at it for us Custom Product Designer Studio $7.99 Standard Plan: 2024-04-23 - 2024-05-23 账单编号 228389259 [email protected]

Using app

29 days

Total reviews

2

Average rating

3.0

Developer Reply

We apologize for any confusion. It appears there might be a misunderstanding. We don't have direct access to install apps on customers' stores; app installation must be initiated by the store owner or admin. However, we're here to help resolve any issues you're experiencing with our app. Please reach out to us directly, and we'll work together to address the browsing history issue and any errors reported on your website. Please feel free to reach out to us directly so we can assist you further. We're committed to ensuring that our app works seamlessly for you.

5 / 5 Share

May 8, 2024

I recently used custom product designer to create my own product, and I have to say that my experience was extremely positive. First of all, I found the module interface to be consistent and user-friendly. The customization options were clear and well-organized, making it easy for me to navigate through the different steps of the process. In addition, I really appreciate the responsiveness of the customer service who helped me with my configuration today. I recommend !

Store

Ma boutique

Using app

About 1 month

Developer Reply

Thank you so much for your kind words and for choosing our Custom Product Designer! We're thrilled to hear that you had such a positive experience creating your own product. It's fantastic to hear that you found our module interface intuitive and user-friendly. We strive to make the customization process as seamless as possible for our users, so we're glad to hear that you found the customization options clear and well-organized. We're also delighted that our customer service team was able to assist you promptly with your configuration. Providing excellent customer support is a top priority for us, so we're pleased to hear that you had a positive interaction with our team. Thank you for recommending us! If you ever need any further assistance or have any questions, please don't hesitate to reach out.

5 / 5 Share

April 26, 2024

Great App. Best Support Team. They help me to customize the App as per my requirements. Thank you very much Team for all your support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying our app and that our support team was able to assist you in customizing it to meet your needs. Your satisfaction is our top priority, and we're here to help whenever you need us. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for choosing us! 🌟

All reviews

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