Rating

4.7

feedback

125

Reviews

chart

#3,745

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    19%
  • Less than a month
    47%
  • Less than a year
    24%
  • More than a year
    2%

Reviews Summary

The SB Custom Product Personalizer app has received overwhelmingly positive reviews from users. Customers praise the app for its powerful features, flexibility, and smooth visual customization experience. The support team behind the app is highlighted as one of the best aspects, with users mentioning quick responses, clear explanations, and helpful assistance in setting up the app. The integration with Shopify's inventory and variants is appreciated, as well as the seamless blending with Shopify themes. However, some users have mentioned challenges with initial setup and configuration, but these were often mitigated by the responsive and supportive customer service. Overall, the app is recommended for its strong foundation, user-friendly interface, and reliable support.

Highlights

Positive customer support experience and responsiveness
Powerful features and flexibility
Smooth visual customization experience
Challenges with initial setup and configuration
Integration with Shopify's inventory and variants

Rating Breakdown

  • 5
    82% (102 ratings)
  • 4
    6% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (10 ratings)

Reviews with Text

  • 95% (115)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 2, 2026

The app works very well. It takes a little time to learn where all the settings are, but the customer service team, especially Priyanka, was extremely helpful and supportive.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

I want to give a huge shoutout to the SB Custom Product Personalizer team and their support - seriously one of the most responsive and helpful support experiences I’ve had with any Shopify app. From day one, they’ve been patient, detailed, and willing to walk through complex setup questions, especially around variant image mapping, multi-side product views, and making sure the personalizer behaves exactly how we need it to for a real production environment. They don’t just give generic answers, they actually check configurations, explain options clearly, and help implement solutions. They’ve been supportive while we build a structured, scalable system for color variants, multiple garment sides, and accurate visual rendering - which is critical for a serious custom apparel store. The app itself is powerful, flexible, and gives customers a smooth visual customization experience. Once configured properly, it opens up a lot of possibilities for professional product personalization. If you’re looking for a product personalizer with strong support behind it, this team genuinely cares and works with you to get things right. Highly recommended!!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Really helpful team, they were really quick to help me set everything up and get everything running correctly.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 11, 2026

Great value for money. The integration and initial setup can be a bit challenging, but the customer support is responsive and helpful.

Store

BALDAR

Using app

4 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Feb. 22, 2026

Cuando te descargas el archivo zip las imagenes pierden mucha calidad y el tamaño no es el mismo.

Using app

13 days

Total reviews

1

Average rating

1.0

All reviews

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