Rating

4.6

feedback

97

Reviews

chart

#3,900

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    22%
  • Less than a month
    54%
  • Less than a year
    21%
  • More than a year
    1%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include the helpful and responsive customer support team, ease of use, quick response times, and the app's potential for customization. Users appreciated the support provided by team members like Jay and Priyanka. However, some negative themes mentioned in the reviews include bugs in the customization feature, issues with compatibility, lack of certain features like color customization for products, slow response times for additional features, and dissatisfaction with the app's functionality and promises. Some users also expressed frustration with billing and refund issues.

Highlights

Positive aspects highlighted include the helpful and responsive customer support team, ease of use, quick response times, and the app's potential for customization.
Negative themes mentioned in the reviews include bugs in the customization feature, issues with compatibility, lack of certain features like color customization for products, slow response times for additional features, and dissatisfaction with the app's functionality and promises.
Users appreciated the support provided by team members like Jay and Priyanka.
Some users also expressed frustration with billing and refund issues.

Rating Breakdown

  • 5
    85% (82 ratings)
  • 4
    5% (5 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (8 ratings)

Reviews with Text

  • 97% (94)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

Priyanka has been extremely helpful throughout the entire process. She patiently guided me with the Product Personalizer setup and resolved many of my issues. I really appreciate her support and dedication. She has also promised that she will complete the full setup for me by tomorrow. I am very satisfied with her service and grateful for her assistance.

Using app

--

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 28, 2025

the app's good but like it has some errors which are easily solvable when you talk with with their support team and like you can even customize this customizer app with your theme compatibility so its a good one to try

Store

INKHUB

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 27, 2025

The supports are very helpful

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

App is super simple to use. If for some reason I have any issues, customer support is always there to help. Will definitely be recommending this app to other users. Thank you Jay for all your help & guidance!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you find the app simple and easy to use. 🙌 It means a lot to us that our support team, especially Jay, could be there to guide you whenever needed. Your recommendation truly makes our day and motivates us to keep improving! 💪 We’re always here if you need anything else, and we can’t wait to continue supporting you on your journey with our app. Thanks again for the love and trust! ❤️

5 / 5 Share

Nov. 20, 2025

Very quick to respond and help :)

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you found our support quick and helpful. ⚡💪 It’s always our goal to make sure you have a smooth and stress-free experience, and your feedback really motivates us to keep doing our best. 🙌 If you ever need anything else or have any questions, we’re just a message away! 😊

All reviews

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