Rating

4.6

feedback

126

Reviews

chart

#3,715

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    19%
  • Less than a month
    49%
  • Less than a year
    25%
  • More than a year
    2%

Reviews Summary

The SB Custom Product Personalizer app has received overwhelmingly positive reviews from users. Customers praise the app for its powerful features, flexibility, and smooth visual customization experience. The support team behind the app is highlighted as one of the best aspects, with users mentioning quick responses, clear explanations, and helpful assistance in setting up the app. The integration with Shopify's inventory and variants is appreciated, as well as the seamless blending with Shopify themes. However, some users have mentioned challenges with initial setup and configuration, but these were often mitigated by the responsive and supportive customer service. Overall, the app is recommended for its strong foundation, user-friendly interface, and reliable support.

Highlights

Positive customer support experience and responsiveness
Powerful features and flexibility
Smooth visual customization experience
Challenges with initial setup and configuration
Integration with Shopify's inventory and variants

Rating Breakdown

  • 5
    83% (105 ratings)
  • 4
    6% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (11 ratings)

Reviews with Text

  • 95% (119)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 7, 2026

Great app for product personalization! It makes it very easy for customers to design their own products directly on the website. The interface is clear and user-friendly, which is perfect for businesses that offer custom printing like clothing, merchandise, or promotional items. The customization options such as adding text, uploading images, and using clipart work smoothly and give customers a lot of flexibility. It really helps improve the shopping experience and makes the ordering process much easier. What I also really appreciated was the support. When I got stuck while editing the application, the support team responded very quickly and helped us immediately. The issue was solved right away, which made the experience even better. Overall, a very useful app if you want to offer personalized products in your Shopify store.

Store

Drukx

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

March 4, 2026

L'application est inutilisable. J'essaye d'ouvrir l'application et ça charge à l'infini. Je suis obligé de refresh 50 fois pour que ça fonctionne. En plus de ça, la personnalisation est très limitée, on ne peut pas personnaliser selon toutes les variantes, ou alors il faut faire un produit par

Using app

5 days

Total reviews

2

Average rating

1.0

5 / 5 Share

March 2, 2026

The app works very well. It takes a little time to learn where all the settings are, but the customer service team, especially Priyanka, was extremely helpful and supportive.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

I want to give a huge shoutout to the SB Custom Product Personalizer team and their support - seriously one of the most responsive and helpful support experiences I’ve had with any Shopify app. From day one, they’ve been patient, detailed, and willing to walk through complex setup questions, especially around variant image mapping, multi-side product views, and making sure the personalizer behaves exactly how we need it to for a real production environment. They don’t just give generic answers, they actually check configurations, explain options clearly, and help implement solutions. They’ve been supportive while we build a structured, scalable system for color variants, multiple garment sides, and accurate visual rendering - which is critical for a serious custom apparel store. The app itself is powerful, flexible, and gives customers a smooth visual customization experience. Once configured properly, it opens up a lot of possibilities for professional product personalization. If you’re looking for a product personalizer with strong support behind it, this team genuinely cares and works with you to get things right. Highly recommended!!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

It's a nice app

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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