Rating

4.7

feedback

122

Reviews

chart

#3,762

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    46%
  • Less than a year
    22%
  • More than a year
    2%

Reviews Summary

The Setubridge app has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, customization options, and excellent customer support. Many users highlight the quick response times and helpfulness of the support team, particularly mentioning specific team members like Priyanka and Jay. The app is commended for its seamless integration with Shopify stores and its ability to enhance the customer experience through product personalization. However, there are a few reviews that mention minor issues such as bugs, limited features for variable products, and challenges with theme compatibility. Despite these drawbacks, the majority of users highly recommend the Setubridge app for businesses looking to offer personalized products on their online stores.

Highlights

Positive customer support experience and quick response times
Ease of use and customization options
Seamless integration with Shopify stores
Minor issues like bugs and limited features for variable products
Recommendations from satisfied users

Rating Breakdown

  • 5
    80% (98 ratings)
  • 4
    6% (7 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (9 ratings)

Reviews with Text

  • 96% (112)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 12, 2026

Really helpful team, they were really quick to help me set everything up and get everything running correctly.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 11, 2026

Great value for money. The integration and initial setup can be a bit challenging, but the customer support is responsive and helpful.

Store

BALDAR

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 11, 2026

We’re a three-member team building in this industry and working to make the workflow seamless through technology. We’ve been in this space for nearly four years and have tried 30+ design tools, but very few have delivered the mix of support and practical solutions we need — this feels like a meaningful step in the right direction. Customer support has been excellent so far: responses are quick, clear, and genuinely helpful, which matters a lot when you’re using a product regularly. The app experience is smooth and thoughtfully designed — the interface is clean, easy to navigate, and clearly built with usability in mind. I’m looking forward to more features that make the product even more powerful and flexible over time. Overall, it’s a solid app with a strong foundation, and the fast, reliable support adds real value. Thanks to the SB product design team for the work so far.

Store

My Store

Using app

5 days

5 / 5 Share

Feb. 8, 2026

SB Custom Product Designer has been an absolute standout for us. Before choosing it, I downloaded, tested, and dissected at least 15 different customization apps. I had very specific requirements, and none of the others even came close. Their features are on another level. The app ties directly into Shopify’s inventory and variants, something most other apps didn’t support at all, or only did in a clunky way that still required manual intervention. It also blends beautifully with your Shopify theme. Everything looks native, polished, and consistent with the rest of the site. I didn’t realize how much that would matter until I saw how seamless it looked. On top of all that, their support team is fast & genuinely helpful. We worked with Sagar, Priyanka, and the rest of their team, and the experience was fantastic. We decided to pay for a custom modification to add a pricing feature that hadn’t been developed yet. Normally, I avoid customizing native features, but this ended up being one of the best decisions we made. They were thorough, quick, and reassuring from start to finish. They understood exactly what I needed (and my request was very specific). They provided a clear plan, quote, and timeline. Once we finalized the details, we placed the order and they got to work. They even finished early, which was impressive. The final result was exactly what we hoped for. The combination of powerful features, thoughtful design, and exceptional customer service is rare, and so appreciated. We’re excited to launch and use this resource!!! If you’re considering this app or thinking about investing in a customization, I can’t recommend them enough. They’ve earned every bit of this review.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Setubridge has been an outstanding partner for our charms e-commerce business. They built a fully customizable product preview page that works seamlessly and looks exactly as envisioned. The team clearly understands requirements from the first brief, translates them into smart technical solutions, and responds rapidly at every stage. Professional, reliable, and genuinely easy to work with — highly recommended.

Using app

11 months

Total reviews

1

Average rating

5.0

All reviews

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