SB Custom Product Personalizer
Web to Print Studio | Product Personalization Made Easy
Rating
4.6
feedback
97
chart
#3,900
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
22%
-
Less than a month
54%
-
Less than a year
21%
-
More than a year
1%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include the helpful and responsive customer support team, ease of use, quick response times, and the app's potential for customization. Users appreciated the support provided by team members like Jay and Priyanka. However, some negative themes mentioned in the reviews include bugs in the customization feature, issues with compatibility, lack of certain features like color customization for products, slow response times for additional features, and dissatisfaction with the app's functionality and promises. Some users also expressed frustration with billing and refund issues.
Highlights
All reviews
Dec. 2, 2025
Priyanka has been extremely helpful throughout the entire process. She patiently guided me with the Product Personalizer setup and resolved many of my issues. I really appreciate her support and dedication. She has also promised that she will complete the full setup for me by tomorrow. I am very satisfied with her service and grateful for her assistance.
Nov. 28, 2025
the app's good but like it has some errors which are easily solvable when you talk with with their support team and like you can even customize this customizer app with your theme compatibility so its a good one to try
Nov. 26, 2025
App is super simple to use. If for some reason I have any issues, customer support is always there to help. Will definitely be recommending this app to other users. Thank you Jay for all your help & guidance!
Thank you so much for your kind words! We’re thrilled to hear that you find the app simple and easy to use. 🙌 It means a lot to us that our support team, especially Jay, could be there to guide you whenever needed. Your recommendation truly makes our day and motivates us to keep improving! 💪 We’re always here if you need anything else, and we can’t wait to continue supporting you on your journey with our app. Thanks again for the love and trust! ❤️
Nov. 20, 2025
Very quick to respond and help :)
Thank you so much for your kind words! We’re thrilled to hear that you found our support quick and helpful. ⚡💪 It’s always our goal to make sure you have a smooth and stress-free experience, and your feedback really motivates us to keep doing our best. 🙌 If you ever need anything else or have any questions, we’re just a message away! 😊
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