Rating

4.7

feedback

103

Reviews

chart

#3,640

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    16%
  • Less than a month
    41%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting the excellent customer service provided by the support team. Users appreciate the quick response times and efficient solutions offered by the support team. The app itself is praised for its user-friendly interface and customization options, allowing customers to design their own products easily. However, there are some concerns raised about the app's compatibility with certain themes and currencies, as well as occasional delays in response time for more complex queries. Overall, the app is recommended for its functionality and the helpfulness of the support team.

Highlights

Excellent customer service and quick response times
User-friendly interface and customization options
Compatibility concerns with themes and currencies
Occasional delays in response time for complex queries

Rating Breakdown

  • 5
    83% (86 ratings)
  • 4
    6% (6 ratings)
  • 3
    4% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2025

perfetto siete dei geni in pochi minuti risolto tutto e subito Seriamente impressionato da questa app per la progettazione di prodotti! Non solo Γ¨ incredibilmente utile e velocissimo rispetto a tutto il resto che ho provato, ma anche il supporto Γ¨ di prim'ordine. Un enorme ringraziamento a Jay: il loro aiuto Γ¨ stato fantastico e ha davvero fatto la differenza. Se stai cercando uno strumento di progettazione potente ed efficiente con un team di supporto alle spalle, non cercare oltre!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2025

THE SOFTWARE WORKS CORRECTLY, THE SERVICE AND RESPONSE IS FAST. I RECOMMEND IT

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We're thrilled to hear that the app is working well for you and that you've had a positive experience with our support team. Your recommendation means a lot to us! 😊 If you ever need any further assistance, we're always here to help.

4 / 5 Share

March 29, 2025

Great app, would highly recommend it. Great customer service.

Using app

12 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your wonderful review! 😊 We're delighted to hear that you love the app and our customer service. Your recommendation means a lot to us! πŸš€ If you ever need any assistance, we're always here to help. πŸŽ‰

4 / 5 Share

March 20, 2025

I really like this app because it presents a very simple, easy-to-understand user interface to my customers. It meets my business need when it comes to easily allowing my customers to make their custom design. They also responded fast after 3 days from the time I emailed them (they're off on that weekend). And they solved my tech problem in relation to their app. The things that didn't meet my business need was it currently only supports the store's default currency, when my store supports multi-currencies. I also do not know how it integrates to my preferred print-on-demand provider, although the product description in the Shopify app store says that they do support it. I'll definitely reconsider this app in the near future, when those business needs above are timely addressed. If you don't have those business needs like mine, then this app maybe for you!

Using app

--

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your detailed and thoughtful review! 😊 We're so glad to hear that you found the app simple and easy to use for your customers. Your feedback about multi-currency support and integration with your preferred print-on-demand provider is greatly appreciatedβ€”we're always looking for ways to improve and meet more business needs. We truly appreciate your patience and are happy we could resolve your technical issue. If we introduce these features in the future, we’d love to have you back! πŸš€ Wishing you all the best, and thanks again for sharing your experience! πŸ’™

5 / 5 Share

March 20, 2025

The support team was amazing! They listened to all my concerns with patience and solved everything within a day. I was really impressed with their quick response and efficient solutions. Great service all around!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful 5-star review! 😊 We're delighted to hear that our support team could address all your concerns quickly and efficiently. Your kind words motivate us to keep providing top-notch service! πŸš€ If you ever need assistance again, we’re always here to help. πŸŽ‰

All reviews

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