SB Custom Product Personalizer
Web to Print Studio | Product Personalization Made Easy
Rating
4.6
feedback
97
chart
#3,927
All reviews
July 4, 2024
Fijne en handige app. Ik had wat problemen en gechat, dit werd meteen voor me opgelost! Goede klantenservice
Thank you for the fantastic review! We're thrilled to hear that you find the app handy and that our customer service could assist you promptly. If you have any more questions or need further assistance, don't hesitate to reach out. Best regards, The SetuBridge Team
June 29, 2024
Great customer service, helped me through figuring out the app. Highly recommended
Hello Century 21 Bravo Store, Thank you for the fantastic 5-star review! We're delighted to hear that our customer service team was able to assist you in figuring out the app. Your recommendation means a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thanks again for your kind words and support! Best regards, The SetuBridge Team
June 26, 2024
A good quality app for the price and customer service is always available. The customization interface is not as easy to use as others I've seen. I still recommend this app if you are looking for something affordable and need prompt answers if you have any questions.
Hi there, Thank you for the review! We're glad to hear that you find our app to be of good quality and our customer service always available. We appreciate your feedback about the customization interface. We're continuously working to improve our app, and your insights are invaluable in helping us make it better. If you have any specific suggestions or need further assistance with customization, please feel free to reach out. Thank you for recommending our app and for your support! Best regards, The SetuBridge Team
May 9, 2024
Why are you installing your app? Our browsing history is gone. The website is reporting an error. Can you take a look at it for us Custom Product Designer Studio $7.99 Standard Plan: 2024-04-23 - 2024-05-23 账单编号 228389259 [email protected]
We apologize for any confusion. It appears there might be a misunderstanding. We don't have direct access to install apps on customers' stores; app installation must be initiated by the store owner or admin. However, we're here to help resolve any issues you're experiencing with our app. Please reach out to us directly, and we'll work together to address the browsing history issue and any errors reported on your website. Please feel free to reach out to us directly so we can assist you further. We're committed to ensuring that our app works seamlessly for you.
Feb. 26, 2024
Very good customer service, quick and good.
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a great experience with our customer service team. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!
Feb. 1, 2024
great app, perfect for our site. and when i needed support, it was sorted in minutes. really helpful!
We are thrilled to receive your 5-star rating and hear that our app has been a perfect fit for your site! It's wonderful to know that you found it great and that our support team was able to assist you promptly. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're always here to help!
Jan. 31, 2024
Einfacher Aufbau des Customizers und super Support!
Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you found our customizer easy to set up and that you received great support. Making the setup process smooth and providing excellent support is always our goal. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Jan. 31, 2024
Thank you for the 5-star review! Can you please specify what you liked about our app in more detail? We're always looking to improve.
Jan. 17, 2024
Such an amazing application contain's all the features, including price increments as per images and text as well. Also, the support team is so quick and responsive. Keep it up, team and i will refer this app to other person as well.
We are thrilled to receive your fantastic feedback and 5-star rating! It's wonderful to hear that our application has all the features you need, including price increments for images and text. We're equally delighted that you found our support team quick and responsive. Providing excellent service is our top priority, and we're glad to know it's being recognized. Thank you for your kind words and for referring our app to others. We truly appreciate your support and look forward to serving you and your referrals in the future.
Nov. 26, 2023
I don't want to be mean and make bad comments publicly, but if you have any self-respect, then don't install this. The price corresponds to the quality.
Hi, foralltastes.lv, Thank you for taking the time to share your feedback, and we sincerely apologize for any inconvenience you may have experienced with our app. We truly value your input, and your comments are crucial in helping us enhance the quality of our service. We understand that you've had a less-than-ideal experience, and we would appreciate the opportunity to learn more about the specific issues you encountered. If you could provide additional details or share any specific concerns, it would be immensely helpful for us to address and improve upon them. Our goal is to ensure the satisfaction of our users, and your feedback plays a vital role in guiding us toward that objective. If there's anything specific you'd like assistance with or if you have suggestions for improvement, please feel free to reach out to our support team directly. Once again, thank you for your feedback, and we genuinely appreciate your insights. Best regards, SetuBridge Technolabs
July 6, 2023
Their app doesnt even work, they said they would get it working and during that time the free trial ran out, and they charged us the monthly fee, still doesnt work, uninstalled. Not happy about this company nor their app. It is as if it is a fake app only get your account charged the fee. Total rip off.
Store
My Store
Using app
4 days
We apologize for the inconvenience you faced during your interaction with us. Your feedback is important, and we're working diligently to understand and address the issues you've raised. Our team is actively reviewing our processes to prevent similar occurrences in the future. Please allow us the opportunity to make amends and provide you with a better experience moving forward.
March 3, 2023
Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull :)
Your positive review is a shining example of what makes our job so rewarding. We're thrilled to hear that you had a great experience with us and that our products/services met your needs. Your feedback lets us know that we're on the right track and motivates us to keep pushing forward. We're grateful for your support and for taking the time to share your experience with others.
Nov. 16, 2022
Great app for business looking to grow. Great price, and what I need for my small business.I’m so happy I found them.
That is so great to hear. We try our best to help you. We really appreciate you taking the time to share your experience with us & recommend our app. Also, contact us freely for any help. Thanks again! :)
Sept. 20, 2022
Funktioniert überhaupt nicht, also wirklich nichts funktioniert. Es gibt keine Testphase, die Gestaltung funktioniert nicht, der Designdownload ebenfalls nicht. Frechheit.
Hi Regio Trade GbR, This is Dipen from the Product Designer App Support Team. We really apologize if you have faced any issue in the app. We have checked from our side and from some of our current customers and app is working fine. It might be possible there was some product setup issue caused from your end. Also we didn't receive any support request from you about any issue. We have tried to connect with you on Whatsapp after this review and are waiting for your reply to help you to set up a customizable product. Our customers are top priority for us so please feel free to contact us any time through our live chat or by email at [email protected] if you require assistance. Regards, Dipen Product Designer App Support Team
Aug. 24, 2022
I just started selling customizable garments and this app is all I needed, very straight forward, simple to use and the devs are super helpful and fast with some customization I needed. strongly recommend
We greatly appreciate your review. It is a pleasure to have you as a customer. If you need us anytime, we are here for you.
June 27, 2022
The customer service on this app is absolutely amazing ! They’ve gone over and beyond to help me with customising my products on my website. Thank you very much I appreciate it.
May 27, 2022
Wonderful app, and simple to use Install this and you wont be disappointed. Had a few issues at first, but the technical team were straight on it and rectified the issues within 24 Hours
Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.