SB Custom Product Designer
Level 2 product personalizer studio for T-shirt & POD products
Rating
4.6
feedback
126
chart
#3,620
All reviews
Review RSS Feed
July 6, 2023
Their app doesnt even work, they said they would get it working and during that time the free trial ran out, and they charged us the monthly fee, still doesnt work, uninstalled. Not happy about this company nor their app. It is as if it is a fake app only get your account charged the fee. Total rip off.
Store
My Store
Using app
4 days
We apologize for the inconvenience you faced during your interaction with us. Your feedback is important, and we're working diligently to understand and address the issues you've raised. Our team is actively reviewing our processes to prevent similar occurrences in the future. Please allow us the opportunity to make amends and provide you with a better experience moving forward.
March 3, 2023
Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull :)
Your positive review is a shining example of what makes our job so rewarding. We're thrilled to hear that you had a great experience with us and that our products/services met your needs. Your feedback lets us know that we're on the right track and motivates us to keep pushing forward. We're grateful for your support and for taking the time to share your experience with others.
Nov. 16, 2022
Great app for business looking to grow. Great price, and what I need for my small business.I’m so happy I found them.
That is so great to hear. We try our best to help you. We really appreciate you taking the time to share your experience with us & recommend our app. Also, contact us freely for any help. Thanks again! :)
Sept. 20, 2022
Funktioniert überhaupt nicht, also wirklich nichts funktioniert. Es gibt keine Testphase, die Gestaltung funktioniert nicht, der Designdownload ebenfalls nicht. Frechheit.
Hi Regio Trade GbR, This is Dipen from the Product Designer App Support Team. We really apologize if you have faced any issue in the app. We have checked from our side and from some of our current customers and app is working fine. It might be possible there was some product setup issue caused from your end. Also we didn't receive any support request from you about any issue. We have tried to connect with you on Whatsapp after this review and are waiting for your reply to help you to set up a customizable product. Our customers are top priority for us so please feel free to contact us any time through our live chat or by email at [email protected] if you require assistance. Regards, Dipen Product Designer App Support Team
Aug. 24, 2022
I just started selling customizable garments and this app is all I needed, very straight forward, simple to use and the devs are super helpful and fast with some customization I needed. strongly recommend
We greatly appreciate your review. It is a pleasure to have you as a customer. If you need us anytime, we are here for you.
May 27, 2022
Wonderful app, and simple to use Install this and you wont be disappointed. Had a few issues at first, but the technical team were straight on it and rectified the issues within 24 Hours
Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.