All reviews

Rating Breakdown

  • 5
    72% (365 ratings)
  • 4
    9% (45 ratings)
  • 3
    2% (10 ratings)
  • 2
    3% (15 ratings)
  • 1
    14% (70 ratings)

Reviews with Text

  • 100% (504)
Review RSS Feed Review RSS Feed

2 / 5 Share

June 25, 2019

Complex set up required. You can struggle with it or wait 2 days for them to do it for you (and some features are immediately chargeable). No thanks.

Using app

4 minutes

Total reviews

7

Average rating

2.9

Developer Reply

Hi there! Thanks so much for taking the time to leave a review. I'm sorry to hear that you weren't satisfied with our support team. I can assure you that your feedback is crucial for us to improve, so we'll be looking into how we can improve the install process for manual installs, as well as expert installs.

5 / 5 Share

June 11, 2019

The best way to have a bulk sale on your site. We've used it for holiday sales, it applies immediately to anything and everything you'd like to put on sale!

Using app

11 months

Total reviews

16

Average rating

4.9

Developer Reply

Thank you for leaving such a great review! I'm glad to hear that you've had such a great experience with the app. Please feel free to let us know if you have any questions or concerns about our apps, and we'll be more than happy to help however we can!

5 / 5 Share

April 23, 2019

I have several of their apps. (Brain, Loyalty point, Discount, and Upsell) I did pay them to add the code. But, it was well worth it! Their customer service has been phenomenal. (Even when I messed up the theme) I love these apps and so do my customers.

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the review! We are happy to know that multiple of our apps are working well for you, your business, and your customers! As always, we love to help and will continue to do our best to provide you with excellent service. Please let us know if you have any questions or comments about any of your apps. :-)

5 / 5 Share

April 2, 2019

Great app that lets us run discounts across our categories with ease would give it 10 stars if i could - it wants me to write more than 100 characters but I think i have said enough :)

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for the review! Great use of the app on your home page; those computer discounts look very enticing. Don't hesitate to reach out if you have any questions or comments. :-)

5 / 5 Share

March 22, 2019

I used this app for creating a Gear Mania Sale in our shopify store and had great results. High fives and Two thumbs up! Great App

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for the review; we're glad that our discount app is meeting your business' needs! Best of luck with future sales, and please let us know if you need any assistance. Absolutely love the look of your red metallic Yamaha bass, by the way.

1 / 5 Share

Feb. 24, 2019

THIS IS THE WORST APP I HAVE EVER USED - AND THE SERVICE IS TERRIBLE! BE AWARE! I USED THE DISCOUNT TOOL AND IT MESED UP MY PRICING BELOW COST SO I LOST MONEY FOR AN ENTIRE DAY. THE SERVICE REP PROMISED TO FIX THE PROBLEM - AND SEIX HOURS LATER CAME BACK TO ME TELLING THAT I HAD TO MANUALLY CONFIGURE THE 850 AFFECTED PRODUCTS, THE ONLY THING THEY OFFERED AS REMIDY WS 6 MONTHS FREE - WHICH IS A JOKE. I LOST THOUSANDS OF DOLLARS AS A RESULT. ON TOP OF IT ALL - THEY SAID IT WAS MY FAULT. NEVER AGAIN.

Using app

About 1 year

Total reviews

1

Average rating

1.0

2 / 5 Share

Feb. 24, 2019

Poor. This app was neither easy to use, nor quick. Whilst the app works fine once it's published your items for sale, the store owner experience is pretty bad. Reasons: 1. The app removes the styling from the clock and other styling elements every time you launch a sale, meaning hardcoding the liquid files is necessary. You have to do this after each sale activates - not great if you're scheduling sales to start ahead of time. When running multiple sales, this means constant monitoring of the UI to ensure the site is displaying correctly. 2. We have 1700 varients in our store. It took 90 minutes to publish and unpublish a sale. Therefore, there is no way to start a sale at a specific time... sale prices gradually drip feed onto the site at a snail's pace. On our store, it was adding/removing items from sale at a rate of 18 a minute. That's not particularly quick given it only needs to update two fields for each product! 3. Worst of all, there is no 'cancel' button when you activate or deactivate a sale. If you mistakenly deactivate a sale, it doesn't check that you want to, it just starts removing sale prices... for the next 90-minutes. There is no way to stop this process. High risk if you're running a big sale with a lot of marketing activity supporting it. All in all, for the monthly fee they're asking, not a particularly slick app. Won't be using it again.

Using app

6 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 31, 2019

Nir was very well informed and tried to help me in everyway possible. was very patient with all my questions. and app is just amazing, i just wish once the product gets added to a certain discount group and if we try to add it again, it would give us a warning. nevertheless great app. i am loving it

Using app

1 day

Total reviews

20

Average rating

4.7

5 / 5 Share

Jan. 30, 2019

App is great, it was a little confusing at first to set up with a discount but Sarah helped me step by step in a very short amount of time with clear instructions. Working great now, thanks again Sarah!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

App works great. I does what it says. Customer service was stellar! They helped me out with installing the clock and the badge and it looks just great on my site

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

Thanks Guri for your help repositioning the sales clock. I appreciate your help and I like the new look.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2019

So easy to use!! Guri and Peter answered all my questions quickly - they are real pros!! Thank you.

Using app

24 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 1, 2019

Easy to install and the support team was very helpful. We hope to see a double digit increase in shopping carts and increase in overall revenue.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 20, 2018

I'm still in my free trial, but had a great experience. Cody + Abi helped me get my problems fixed quickly and efficiently! Excited to host my first sale using the discount app

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

I used this app for our Black Friday sale and will be using it again for Boxing Day. Super user friendly app, and any issues I came across I simply reached out to their amazing customer service team - in particular Parminder was great to work with and so helpful! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2018

I use the Bold Discount app to create pre-set site sales, with automated times/dates when they launch and close. Additionally, the customer support is fantastic! Henry and Samuel helped me with a discount code issue that Shopify support could not figure out! Thanks guys!

Store

WARROAD

Using app

17 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 5, 2018

The app worked ok for me for a while until I just spent 7 hours editing every product manually on my website because the app got stuck loading and loading and brought every item down from $45 and above to $1 or $2.00 and you can only imagine how many sales came in the meantime this was happening so I had to cancel all the orders and refund all the clients. I reached out to bold and no one got back to me. They NEED TO FIX THIS! This mistake cost me more money than what I've paid the app in all the time I've had it.

Using app

12 months

Total reviews

12

Average rating

3.5

5 / 5 Share

Dec. 5, 2018

Samuel in the support office helped me with my query and was extremely patient with me. I also noticed that he was extremely smart and tech savvy with how fast he handled our issue. Thank you and definitely one of the apps I do not regret purchasing for the store.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2018

Parminder in the support office helped me with my query and sorted out additional functionality on our store. Service was excellent and extremely knowlagable with the app. Thank you and definitely one of the apps I do not regret purchasing for the store

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

Cody was excellent and responsive as he helped us to install the discounts exactly how we needed it!

Using app

14 days

Total reviews

2

Average rating

5.0