Bold Discounts ‑ Flash Sales
All reviews
Excellent customer service from Harpreet and Aman today on our BOLD Discounts install...thanks again guys!
What a great attentive team. I was clueless on how to install the app. They went ahead and assisted me with installing the codes. Thank you!
Useful app with some handy features. Been using a number of apps from Bold and support is usually pretty good (Guri made a good quick fix for me today).
Both Rony and Marty helped me get this app installed quickly just days before Black Friday. Rony went above and beyond by helping me set up a BOGO offer with one of my items. Thanks!
Samuel provided awesome support right before Black Friday/Cyber Monday. THANK YOU Bold Apps for consistently providing excellent service!
The team help me very quickly to install this app in my shopify store! The app is very easy to use and i can do my discount campains by myself. Love it! Updates 07-12-2022 Just got an amazing service from Brysen. Thanks a lot for helping!
This app has become our go to for our Black Friday and Cyber Monday sales event. It's easy to set up all the different deals weeks in advanced giving us time to lay out our holiday plan. It's a must for flash sales and other promos as well.
We recently used this app for a store-wide flash sale. I very impressed with how easy it was to set up a discount and boom! All the prices on the store were discounted at the scheduled date and time. It just worked! Then when the scheduled sale was over, all the prices the prices were back to normal. This app is wonderful and has saved us a lot of time. Thank you, Bold!
Bold products are amazing and their support team is always higher than all others. Specially "Cody".. Rocked always. Much recommended!
Just launched our online store and am using multiple apps from BOLD. Apps are great, but the support is FANTASTIC! Do yourself a favor, if you can't quite figure something out, don't spend your time trying to make it work, just contact their support team and they will walk your through the process...great functionality and lots of time saving during implantation!
I use this app in sync with my product upsell app by bold. So far so good and if you have any questions the team is quick to respond and is extremely helpful. Parminder provided the best customer support I've ever had!
So far I am very happy! I will be using the Bold Discount and Upsell together. The apps were an easy install, some code I installed myself and I am not extremely knowledgeable but their documentation was easy to follow. The rest of the code I had the amazing support staff take care of. Cody and the rest of the team were very helpful. Still early to comment on effectiveness but for what it appears it will do the cost for there apps are great.
If you could rate nil stars then that is what I would have chosen. The App does not work correctly for a large number of discount items. Numerous products did not have the applicable discount applied even though the set-up was correct. This issue was identified on the 30th July and as at 16th August there has been no resolution. The costumer service was even worse. Despite numerous attempts to get an answer and being advised that I will be updated urgently, no feed back was provided. On the third day in a row of email an chatting, I received this response "We have a larger than normal volume right now and everything is taking longer than anticipated" which is a stock standard response. I would not recommend this app for its functionality or the service response to anyone! Very disappointed!
Did the trial for 30 days, which I used to learn the product a couple of weeks before black friday. It was an easy learning curve and the best is the live chat I have with the company , which is huge to fix problems fast. Its been a joy now months later to help set up sales on products, BOGO, and upsells. I do have some of there other products now too which makes everything smooth. The day of black friday ran smooth except one hiccup which was my fault and they fixed it in 5 mins so I didn't not lose time or money. www.whimsicalwolf.net LIVE FREE AND BE HAPPY
This app has been very easy to install and use as I set up a BOGO promotion. It was Pratibha on the support chat who was able to direct me to this method for setting up this kind of BOGO sale (instead of bundles) and saved me a boatload of time! Very grateful for this superb and prompt support!
great customer service and turnaround speed
Great support and easy to use once configured. Very happy with the app! See it live here - https://itzoo.co.uk/collections/pc-base-units
We really like this app. Found it very easy to install and use. We didn’t change any code as we didn’t feel you needed to. Have used it twice to run sales and it works like a charm. Would highly recommend if you need to put just one product or your whole store on sale.
The app has bug that sometimes changes price to 0 after disabling sale added through this app and sometimes sale didn't even removed from products even after disabling the sale through app. Upon reporting the issue the app developer told to keep the issue live to check this clearly doesn't makes any sense. We showed them screenshots but they want to see the live issues. They want us to keep the 0 value products live so they check and in the meantime customers keeps ordering those affected products and there's not way to fix all affected products at once. You've to manually update all products because price information completely removed by this app. If you've thousands of products don't use this app. You'll end up fixing most of the products manually that will consume enough time. Their support is terrible and slow. There's no such term priority in their support activities. Shopify agent told us that bold commerce is working on this issue and when we contacted bold commerce through their chat they said the co-worker will be available next day. Extremely disappointed.
Their install links and instructions are garbage. It shows the app as not installed by a default banner even when it's installed, then once you dismiss it, you realize it's just a marketing banner to get you to pay for the install. The install links don't take you to the actual install page, and then it's spread between different links rather than simple step by step instructions like most other Developers. Jacked up my website and doesn't work, it shows as very simple code copy and pasting, but obviously there's more than it, and since everything is all over the place, who knows if I missed a step. Support says they'll probably get around to helping fix it in 2-3 days. Longest I've ever had to wait for support. Makes me appreciate other developers by far...
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