All reviews

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2020

I decided to go with another bold app, and of course I needed help. I think I deleted the app about 4 times out of frustration and tried other apps, but I kept on coming back to this one. I decided to reach out for help, and I was happy I did. I ended up getting Aryan Sharma. I was happy about that, because Aryan did at outstanding job with helping me with the bold upsell app. I promise you, if it wasn't for Aryan I would have given up on both apps. Awesome customer service!!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2020

Priyanka provided excellent service in helping me with the installation of the latest version of Bold Discounts.

Using app

About 4 years

Total reviews

10

Average rating

5.0

4 / 5 Share

April 10, 2020

The app is far better than majority of others I have tried. You're able to have multiple discounts at once and add products in quickly and easily. The support is great, they will always help where they can. The only thing I've noticed is a slight time lag - when you click from page to page to view products, for a second there is no sale and then it pops up a second later. I do have a large catalogue and perhaps that is why. Overall, highly recommend!

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 9, 2020

Great customer service ! Carter helped me throughout all my problems on the app. He was very patient with me. Thank you

Store

Colori

Using app

30 days

Total reviews

6

Average rating

5.0

3 / 5 Share

April 4, 2020

Disappointed - started using the app yesterday and the discount set until Sunday DISAPPEARED on Saturday morning. A purchase went through without the discount. Also, had to se the discount twice before it took, even if I was told it was synchronized with the shop. In trial period right now, we'll see how it behaves, but I lost trust this will properly without supervision.

Using app

1 day

Total reviews

1

Average rating

3.0

4 / 5 Share

April 3, 2020

Just added. So far so good in terms of setup. Waiting to see if it works. Good luck to everyone else who adds this app.

Using app

21 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 18, 2020

I resolve one issue with the customer service , Mr. Naman is five stars guarantee.......the app works very well Thank you

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2020

The app works really well for doing any kind of sale at anytime. It's definitely a big time saver for changing all the prices with a lot of variants. Customer service from Rahul was above and beyond to help us do something "custom" in regards to corona virus. If you ever do sales, Bold Discounts is the one to get!

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

March 12, 2020

Excellent app so far. We have a jewelry online store, so we are always in the need to changed prices for a large number items for every special sale, flash sales, etc., and Bold Discounts App came extremely helpful for us. The tech support team is excellent, their assistance is always friendly, professional and fast, very effective I must say, they have always made us feel relaxed and confident that they will always be accessible and friendly solving our doubts. So far we´re happy. Thanks Daniel and all the team members that have given assistance at some point. All of them; AWESOME!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2020

Great app for running bulk discounts. Carter was helpful with customizing the features i wanted to display.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2020

Shopify doesn't have a modern system for marking products down and setting timed sales. It's an oversight that's quite strange, but thankfully for a reasonable price Bold offers this app that allows you to create discounts on a schedule with a number of features that make things like flash sales possible. The installation was straightforward and the user interface is as well. I haven't needed support until today for a minor issue. This is after over a year and a half using the app. My customer service rep Naman asked if I could write a review while in the chat, so I'm doing so now as a professional courtesy. (Thanks, Naman!) Converting sales is your job as a shop manager. For many of you, it's just one job out of an almost countless array of responsibilities. It's daunting. Shopify's lack of markdown tools makes something like this actually pretty necessary if you have an inventory of thousands of items and variants like I do. In my experience markdowns are better for customers. They see the discount, can calculate savings, and need one less step to punctuate a sale. I recommend trying the app. It's a set it and forget it solution that your customers will appreciate as much as you. You can even tag sort sale items so that they populate a special "Sale" collection in your store automatically. It's pretty great and well worth the $15 a month. Is it dumb that Shopify doesn't have this feature already? Yes. But Bold made a nice app in the meantime.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 20, 2020

I do dropshipping since 2 years. I DON'T RECOMMEND THIS APP ! THEIR CUSTOMER SERVICE IS NOT WORKING AT ALL AND IT HAS MESSED MY STORE UP ! NOT HAPPY WITH THIS AT ALL !!!!

Using app

About 2 hours

Total reviews

1

Average rating

1.0

4 / 5 Share

Feb. 19, 2020

Its useful, saves us from manually adjusting sales prices. Wish it could create a sale with multiple discounts for different products. Life is never so simple

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 18, 2020

Aryan and Kelsey were very helpful and efficient ! Great service and very polite ! Can't wait to use all the feature from Bold apps ! Then i had some help from Carter and Kelsey and they gave everything they got to help me with my issue !

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Carter, Kelsey and Guri were great help today! They got my app up and running for me without any problems!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

Great app! Easy to use and make sales. Customer service is on point. Needed a special request and Kelsey and Timothy (coding) were right on it! Seamless integration. Very impressed!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

I love this app and this company. Kaiser helped me quickly and got me going with installing and configuring my app in no time. Definitely recommend.

Using app

29 days

Total reviews

10

Average rating

3.0

5 / 5 Share

Jan. 8, 2020

I use this application to schedule campaigns and offers, it is very easy and efficient. I recommend for sure ! Also I used the technical support and all was perfect. Good product, nice team.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thanks very much for leaving a review and sharing your experiences with how you use the app. We're really glad to hear you're finding it easy to use, and recommend it! Thanks so much for the kind words about our team; please don't hesitate to reach out if you need anything else from us. :-)

5 / 5 Share

Jan. 7, 2020

We have been using the app for a while now and ran into a little problem. The support was excellent, Brysen in particular. The support was helpful and quick to reply.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! So sorry to hear that you ran into an issue with Discounts; please let us know if there's anything more we can help you with. It's great to hear that you had a chance to work with Brysen this time around; he's a great guy! Good luck with your future sales, and again, you know where to find us if you need anything else. :-)

5 / 5 Share

Jan. 6, 2020

I have had the Bold Discount app for several years and love how easy it is to set up new promotions. The support via live chat is excellent and Kelsey deserves a special shout out for going above and beyond to help with a snippet code installation for the countdown timer. Highly recommend!

Using app

Almost 7 years

Total reviews

32

Average rating

5.0

Developer Reply

Hi there! We're so happy to hear that you've been using Bold Discounts for many years now, and we're happy that you found it easy to set up new promotions; that's what we wanted for our customers! Thanks so much for taking the time to leave us a review; we're so happy that Kelsey was able to assist you via live chat and get that snippet added for you to get the countdown timer working on your store. :-) Please let us know if we can help with anything else.