All reviews

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2019

Hi Bold Discount, chat help is easy and practice. Great service with @Priyanka, fast and useful! Thanks Bold Discount.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! We appreciate you taking the time to leave us a review; thanks so much, and we're glad we could help! (especially Priyanka) Please don't hesitate to reach out if you need anything else.

5 / 5 Share

Dec. 6, 2019

Great App, working well and fantastic helpful support team!! They have installed code again without any charges when I replaced my theme. I recommend to everyone.

Using app

About 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Hello there! Thank you for taking the time to leave a review of your experiences; we're glad to hear that you're enjoying the app, and that our team of installers were able to get things re-installed for you on the new theme! We appreciate the recommendation. :-) Please let us know if we can help with anything else.

2 / 5 Share

Dec. 5, 2019

The app works well, but the company does not allow for a development instance without paying for it on top of your production instance. If they changed that policy to match most other vendors I'd give them more stars...

Using app

2 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there. Thank you for the feedback. Unfortunately we aren't able to provide a discount on the app for development stores, but we are more than happy to provide you with a trial of the app to cover your testing. We wish we could provide a solution that works better for you, but if you'd like to accept the trial for your development store, please let us know.

1 / 5 Share

Dec. 5, 2019

Somehow it bugged out all the prices in my store. It took my old prices and didn't save the new ones. Please be careful when using this app.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello there! I'm so sorry to hear you ran into a pricing issue on your store - we're not entirely sure what happened, but one of our specialists, Eric, is going to call you shortly to speak with you about this. If we're unable to reach you, please send us an email with the best time to reach you so we can work with you to get everything resolved!

5 / 5 Share

Nov. 30, 2019

Pretty awesome app and great prompt service! We are killing it on Black Friday Cyber Monday and couldn't have done it without this program! rogueriderindustries.com

Using app

6 months

Total reviews

7

Average rating

4.0

Developer Reply

Hi there! Thank you for taking the time to leave us a review, and for linking your website so we can see the app in action. :-) It looks fantastic! We're glad to hear that you guys have been so successful this busy sale weekend; we're so glad to hear we could be an integral part of your sale. We look forward to seeing your continued success over the holiday season! Please don't hesitate to reach out if you need anything else.

5 / 5 Share

Nov. 29, 2019

Dylan was great! so helpful. Great customer service. This app is helpful if you have a complicated discount going on.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you for the review; we're glad to hear that Dylan was able to assist you with your request, and that you're enjoying our Discounts app! Please don't hesitate to reach out if you need anything else, and we hope you had a great Black Friday weekend!

5 / 5 Share

Nov. 29, 2019

Finally an app that shows the previous price and auto applies a discount without having to use codes!!!! Seriously been looking forever! Well worth it. Great customer service as Art and Rahm set everything up for me because I do not know what I'm doing. Awesome company!

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! We're glad that you were able to find our app, and that it has the feature you're looking for. :-) We appreciate the review, thank you, and the kind words! We're glad that our customer service team were able to get things set up and working for you - it can be difficult working with a new app, especially on a time crunch. Please don't hesitate to reach out again if you need anything else! Best of luck with your sales this weekend!

5 / 5 Share

Nov. 28, 2019

Anyone on Shopify who is looking for an easy way to apply discounts this is your product. Tech support is amazing very helpful and works very well. Cannot recommended the team at Bold highly enough.

Store

OZI

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! We really appreciate your recommendation of our Discounts app, especially for this holiday season! Thank you so much; and we're glad to hear that you've had an amazing experience with our technical support. :-) That's what we aim for! Best of luck with your Black Friday sales!

5 / 5 Share

Nov. 28, 2019

Great work of client suppot, help me a lot, saved me a lots of time, especially thank Brenda L & James B, good job :)

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We appreciate the review, thank you, and we're glad that our support gurus Brenda and James were able to assist you. :-) Best of luck with your Black Friday sales this weekend; we look forward to seeing your success!

5 / 5 Share

Nov. 28, 2019

Been using this app for years - and it's an absolute MUST-HAVE! Ran into some (self-made) issues, and received tremendous support from James B and Shawn B. Couldn't be happier, and will definitely continue to recommend. Five thumbs up!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, and thank you so much for the kind words about our Discounts app! We're so glad to hear that you have been enjoying it for many years now. :-) So sorry you ran into some issues while making changes to the app; we're glad to hear that James and Shawn were able to work with you to get everything working properly before the big day. We appreciate your recommendation very much - thank you! Best of luck with your sales this weekend!

5 / 5 Share

Nov. 28, 2019

Best customer service from Art over the chat. We had a last minute problem and they immediately helped! Perfect

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! We love hearing that our top-notch customer support is wowing our customers - please don't hesitate to reach out if you have any other questions or concerns; we'd be glad to help again. Best of luck with your Black Friday sale this weekend!

5 / 5 Share

Nov. 28, 2019

Customer service is great! Paul in customer service and Rick in Dev helped fix my issues promptly - saving the day! Thanks Guys

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hello there! Thanks so much for the kind words about our awesome customer service team. :-) We're so glad to hear that they were able to work with you to quickly get everything up and running properly again. Please don't hesitate to reach out again if you need anything else! We've got all hands on deck during the Black Friday weekend.

5 / 5 Share

Nov. 27, 2019

Awesome! i almost deleted the app because i was confused about it but DANIEL helped out and now im set with it for life, thanks for the help Daniel!

Store

Stogz

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! We're glad to hear that Daniel was able to help you out and get everything working for you, as well as help you out with understanding it. We're happy you have decided to give our app a second chance! Please don't hesitate to reach out if you have any other questions; we'd love to help you out again. Best of luck with your Black Friday sales!

5 / 5 Share

Nov. 27, 2019

Very nice app. Has many features that make your store look more professional. Very easy to use and great customer service, highly recommend the app.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hello there! We appreciate the kind words about our app - thank you. We're glad that you're enjoying the look and functionality of it. :-) We also aim to offer top-notch support, so we're glad to hear that you're really enjoying the app and our customer service as well! Thank you so much for the recommendation. Please let us know if we can help with anything else going forward!

5 / 5 Share

Nov. 27, 2019

Great app to manage discounts and to make visitors see whats on sale! also great support. Really good experience

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review; we're really glad to hear that you're enjoying the app to offer discounts to your customers! We love hearing that the support our customers receive is a great experience - that's what we aim for. :-) Please let us know if we can help you with anything else, especially with Black Friday coming up quick! Best of luck with your sales!

5 / 5 Share

Nov. 27, 2019

Great Team, Art helped me solve all my problems. App works great and Bold aways goes above and beyond.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello there! We're glad to hear that Art was able to help you out with everything you needed. We always aim to provide our merchants with world-class support, and we're glad you were able to experience that under the circumstances. Happy Black Friday, and best of luck with your sales!

5 / 5 Share

Nov. 26, 2019

Customer service is quick and very responsive. Dan was AWESOME and went above and beyond helping me out!!! This is my second BOLD product app (Product Options & Discounts) and I am very happy with both. I'm thinking about getting Bundles in the future...if they will offer me a bundle price that is!

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

Hello there! We appreciate the kind words about our service and apps - we aim to offer the best support to our customers as quickly as possible, especially around such busy times as this! We love hearing that you've been using a couple of our apps and are enjoying both of them! We love helping our merchants reach their full potential on their stores. We hope bundle pricing is something we can offer in the future. :-)

5 / 5 Share

April 3, 2020

Got very good serice from Naman for an issue. Thank you very much Excellent customer service by Chintan. It is very nice to speak to a person instead of chat or email. He answered all my questions and told me to call back if a have difficulties. Thank you again!

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello there! Thanks so much for the review. We are glad that Chintan was able to speak with you directly in order to answer all of your questions; we love offering phone support as well as it is sometimes more convenient for merchants. We look forward to continuing to help you should you need anything! Best of luck with your Black Friday sales!

5 / 5 Share

Nov. 25, 2019

customer service via chat is fantastic. Dylan was so helpful and kind! Looking forward to exploring all the features of this app

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We really appreciate your kind words about our customer service team; live chat is certainly an awesome way to get quick answers to more general questions! We look forward to seeing how you set your sale up! Please don't hesitate to reach out again if you need any other assistance. By the way, your Rolling Stones kiddie clothes are adorable!

5 / 5 Share

Nov. 25, 2019

We use bold Discounts for our Black Friday sales. support is excellent, very friendly and fast. Thanks to Rahul, Derek and so many more at the Bold Team!

Using app

Over 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello! We're really happy to hear that you trust and rely on our app to run your Black Friday sales. Our support team is on standby for extended hours into the Black Friday/Cyber Monday weekend, so please don't hesitate to reach out if you need any additional assistance. Thanks so much for taking the time to leave us a review! We look forward to seeing your Black Friday success. :-)