All reviews

Rating Breakdown

  • 5
    72% (357 ratings)
  • 4
    9% (45 ratings)
  • 3
    2% (10 ratings)
  • 2
    3% (14 ratings)
  • 1
    14% (71 ratings)

Reviews with Text

  • 100% (496)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2018

The combo of Product Discount and Product Upsell has allowed us to create offers that otherwise eluded us. Further, we're not quite as tech-savvy as we'd like, but have found the folks at Bold to be very helpful, and prompt. They have actually exceeded our expectations on customer support.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

Very happy with the service! Friendly and quick turnaround and very helpful with installation. We've encountered some issues with products being duplicated after running a BOGO sale and has caused a little trouble for us but we've figured out how to work around it for the most part.

Using app

7 months

Total reviews

16

Average rating

5.0

3 / 5 Share

Feb. 6, 2018

If you are using the App on it's own and you're using no other apps in your store then it is great and does what it's supposed to. Bold's customer support is also great, so from that point of view I can definitely recommend them. However, if you're using other apps, their apps constantly interfere with those and don't work properly. In this specific case I am using another app for wholesale pricing. I constantly list new products in my online store, but if you duplicate a product that is on sale in order to list a new one, the Bold app causes havoc in the shopping cart showing a completely wrong total, even when no items that are on sale are in the shopping cart. This has resulted in customers overpaying their orders. It's rather embarrassing! I had another app conflict with Bold's Wholesale app before I gave up and installed the other one (which works perfectly with no bugs), where the interference of it with another app lead to negative stock that for some reason people were able to buy. Unless Bold can figure out how to make apps that work 100% like my other apps, I won't be installing any more new apps from them. It's a shame.

Using app

About 1 year

Total reviews

3

Average rating

3.0

4 / 5 Share

Feb. 1, 2018

Very handy to bulk upload those discounts!

Using app

Over 1 year

Total reviews

11

Average rating

4.5

4 / 5 Share

Jan. 22, 2018

This app is fantastic! It does exactly what it says, and it does it well. A very easy to use app that makes doing a sale very simple. The only problem we have with it is the $14.99 monthly cost. We can't justify spending that much on it. A $4.99 price point would be more feasible.

Using app

2 months

Total reviews

9

Average rating

4.1

5 / 5 Share

Jan. 15, 2018

We use over half of all BOLD apps for our store and this app has really saved us time as it automates our discounts. We can pre-schedule our discounts for an entire month or quarter (ie. black friday or valentines) and they automatically start and stop. It is also integrated with Kit which is amazing so Kit will suggest running discounts on slow-moving products every now and then which is all automated to start and stop. Has really helped us increase sales!

Using app

5 months

Total reviews

4

Average rating

4.8

1 / 5 Share

Jan. 8, 2018

simply dreadful app, the time settings failed to work, so one of our discounts continued on long than planned. I then tried to disable one discount and it will not turn off, subsequently i've deleted the app and discounts are still live! I've emailed support and heard nothing back, its been over 4 days! We have no choice but to re-list every product which still have the discount present. Avoid this app like the plague.

Using app

8 days

Total reviews

10

Average rating

4.2

5 / 5 Share

Jan. 8, 2018

The app is really useful and was easy to implement across the board. The tutorials are great and the code works well. Overall I am happy with the functionality and what was advertised is what you get!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2017

Great app and easy to use. I use it quite regularly. Thanks.

Using app

Over 1 year

Total reviews

11

Average rating

4.8

5 / 5 Share

March 8, 2018

Updated 3/8/18: I LOVE the way the app appears when I run a sale. I still have not had any sales yet but I know this app will benefit me going forward. I continue to receive GREAT customer service!

Using app

3 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Dec. 11, 2017

Great app! Had a few technical issues with my site. The customer support team tackled each issue fast and efficient. Great customer service. Shout out to Penny! The app is a must to run an online store with constant sales and promotions. This task would be too difficult without the app.

Using app

About 1 month

Total reviews

9

Average rating

5.0

2 / 5 Share

Dec. 9, 2017

They did a nice job installing for me, but its confusing I can not figure out how to use it.

Using app

19 days

Total reviews

9

Average rating

3.7

5 / 5 Share

Nov. 29, 2017

Great assistance ;) Those guys are super reactive and available to help you through the process

Using app

23 days

Total reviews

7

Average rating

4.7

4 / 5 Share

Nov. 25, 2017

The app does what it says and looks great on your site with the red sale tags and the crossed out prices. New users please test on one collection first before you put your whole store on sale because somehow my discount was applied twice, So that was a bit stressful. After reaching out support I received an almost instant reply and very prompt responses followed by a solution. I would definitely recommend this app if not for its function, definitely for it's support team, they are friendly, informative, and very helpful.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 24, 2017

Product Discounts is an easy app to use to create all the discounts I need.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 23, 2017

There is no link to and instructions available how to install the coding. They make you to pay for setting up the app.

Using app

19 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 23, 2017

great customer service! These guys helped me install in a matter of minutes. All their apps are great

Using app

44 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

Just installed this! So excited to try it for Black Friday/Cyber Monday! So far, I'm soooo impressed with the speed in which they installed the app and the great customer support. thank you!!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Special thanks to James Bartlett, By far the best member of the support team. Super knowledgable. Would love to have his help all the time. Great work.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Fabulous App! Would highly recommend this App and customer service was amazing. Super fast, helpful and easy installation and set up. We were up and running in no time and read for BFCM. Great service, great product and super effective.

Using app

10 days

Total reviews

4

Average rating

5.0