All reviews

Rating Breakdown

  • 5
    72% (357 ratings)
  • 4
    9% (45 ratings)
  • 3
    2% (10 ratings)
  • 2
    3% (14 ratings)
  • 1
    14% (71 ratings)

Reviews with Text

  • 100% (496)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2020

I resolve one issue with the customer service , Mr. Naman is five stars guarantee.......the app works very well Thank you

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2020

Excellent app so far. We have a jewelry online store, so we are always in the need to changed prices for a large number items for every special sale, flash sales, etc., and Bold Discounts App came extremely helpful for us. The tech support team is excellent, their assistance is always friendly, professional and fast, very effective I must say, they have always made us feel relaxed and confident that they will always be accessible and friendly solving our doubts. So far we´re happy. Thanks Daniel and all the team members that have given assistance at some point. All of them; AWESOME!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2020

Great app for running bulk discounts. Carter was helpful with customizing the features i wanted to display.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Shopify doesn't have a modern system for marking products down and setting timed sales. It's an oversight that's quite strange, but thankfully for a reasonable price Bold offers this app that allows you to create discounts on a schedule with a number of features that make things like flash sales possible. The installation was straightforward and the user interface is as well. I haven't needed support until today for a minor issue. This is after over a year and a half using the app. My customer service rep Naman asked if I could write a review while in the chat, so I'm doing so now as a professional courtesy. (Thanks, Naman!) Converting sales is your job as a shop manager. For many of you, it's just one job out of an almost countless array of responsibilities. It's daunting. Shopify's lack of markdown tools makes something like this actually pretty necessary if you have an inventory of thousands of items and variants like I do. In my experience markdowns are better for customers. They see the discount, can calculate savings, and need one less step to punctuate a sale. I recommend trying the app. It's a set it and forget it solution that your customers will appreciate as much as you. You can even tag sort sale items so that they populate a special "Sale" collection in your store automatically. It's pretty great and well worth the $15 a month. Is it dumb that Shopify doesn't have this feature already? Yes. But Bold made a nice app in the meantime. Support is great too. Just now Chintak helped me clear a stuck sale. It happens sometimes with some of our larger sales. But they fix it quickly. Quick, helpful, friendly, professional. Hey, I've had Bold Discounts rolling for about 10 years now. Use it everyday. Our store is massive. If it works this good for us, it'll be no problem for yours. I didn't get paid or get any credit for this review. I'm just doing Bold and Chintak who helped today a solid for making my life easier for years.

Using app

Over 7 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 19, 2020

Its useful, saves us from manually adjusting sales prices. Wish it could create a sale with multiple discounts for different products. Life is never so simple

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 18, 2020

Aryan and Kelsey were very helpful and efficient ! Great service and very polite ! Can't wait to use all the feature from Bold apps ! Then i had some help from Carter and Kelsey and they gave everything they got to help me with my issue !

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Carter, Kelsey and Guri were great help today! They got my app up and running for me without any problems!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

Hi Bold Discount, chat help is easy and practice. Great service with @Priyanka, fast and useful! Thanks Bold Discount.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! We appreciate you taking the time to leave us a review; thanks so much, and we're glad we could help! (especially Priyanka) Please don't hesitate to reach out if you need anything else.

5 / 5 Share

Dec. 6, 2019

Great App, working well and fantastic helpful support team!! They have installed code again without any charges when I replaced my theme. I recommend to everyone.

Using app

About 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Hello there! Thank you for taking the time to leave a review of your experiences; we're glad to hear that you're enjoying the app, and that our team of installers were able to get things re-installed for you on the new theme! We appreciate the recommendation. :-) Please let us know if we can help with anything else.

5 / 5 Share

Nov. 30, 2019

Pretty awesome app and great prompt service! We are killing it on Black Friday Cyber Monday and couldn't have done it without this program! rogueriderindustries.com

Using app

About 1 month

Total reviews

7

Average rating

4.0

Developer Reply

Hi there! Thank you for taking the time to leave us a review, and for linking your website so we can see the app in action. :-) It looks fantastic! We're glad to hear that you guys have been so successful this busy sale weekend; we're so glad to hear we could be an integral part of your sale. We look forward to seeing your continued success over the holiday season! Please don't hesitate to reach out if you need anything else.

5 / 5 Share

Nov. 29, 2019

Dylan was great! so helpful. Great customer service. This app is helpful if you have a complicated discount going on.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello there! Thank you for the review; we're glad to hear that Dylan was able to assist you with your request, and that you're enjoying our Discounts app! Please don't hesitate to reach out if you need anything else, and we hope you had a great Black Friday weekend!

5 / 5 Share

Nov. 29, 2019

Finally an app that shows the previous price and auto applies a discount without having to use codes!!!! Seriously been looking forever! Well worth it. Great customer service as Art and Rahm set everything up for me because I do not know what I'm doing. Awesome company!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! We're glad that you were able to find our app, and that it has the feature you're looking for. :-) We appreciate the review, thank you, and the kind words! We're glad that our customer service team were able to get things set up and working for you - it can be difficult working with a new app, especially on a time crunch. Please don't hesitate to reach out again if you need anything else! Best of luck with your sales this weekend!

5 / 5 Share

Nov. 28, 2019

Great work of client suppot, help me a lot, saved me a lots of time, especially thank Brenda L & James B, good job :)

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We appreciate the review, thank you, and we're glad that our support gurus Brenda and James were able to assist you. :-) Best of luck with your Black Friday sales this weekend; we look forward to seeing your success!

5 / 5 Share

Nov. 28, 2019

Been using this app for years - and it's an absolute MUST-HAVE! Ran into some (self-made) issues, and received tremendous support from James B and Shawn B. Couldn't be happier, and will definitely continue to recommend. Five thumbs up!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, and thank you so much for the kind words about our Discounts app! We're so glad to hear that you have been enjoying it for many years now. :-) So sorry you ran into some issues while making changes to the app; we're glad to hear that James and Shawn were able to work with you to get everything working properly before the big day. We appreciate your recommendation very much - thank you! Best of luck with your sales this weekend!

5 / 5 Share

Nov. 28, 2019

Best customer service from Art over the chat. We had a last minute problem and they immediately helped! Perfect

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! We love hearing that our top-notch customer support is wowing our customers - please don't hesitate to reach out if you have any other questions or concerns; we'd be glad to help again. Best of luck with your Black Friday sale this weekend!

5 / 5 Share

Nov. 28, 2019

Customer service is great! Paul in customer service and Rick in Dev helped fix my issues promptly - saving the day! Thanks Guys

Using app

7 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello there! Thanks so much for the kind words about our awesome customer service team. :-) We're so glad to hear that they were able to work with you to quickly get everything up and running properly again. Please don't hesitate to reach out again if you need anything else! We've got all hands on deck during the Black Friday weekend.

5 / 5 Share

Nov. 27, 2019

Awesome! i almost deleted the app because i was confused about it but DANIEL helped out and now im set with it for life, thanks for the help Daniel!

Store

Stogz

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! We're glad to hear that Daniel was able to help you out and get everything working for you, as well as help you out with understanding it. We're happy you have decided to give our app a second chance! Please don't hesitate to reach out if you have any other questions; we'd love to help you out again. Best of luck with your Black Friday sales!

5 / 5 Share

Nov. 27, 2019

Great Team, Art helped me solve all my problems. App works great and Bold aways goes above and beyond.

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello there! We're glad to hear that Art was able to help you out with everything you needed. We always aim to provide our merchants with world-class support, and we're glad you were able to experience that under the circumstances. Happy Black Friday, and best of luck with your sales!

5 / 5 Share

April 3, 2020

Got very good serice from Naman for an issue. Thank you very much Excellent customer service by Chintan. It is very nice to speak to a person instead of chat or email. He answered all my questions and told me to call back if a have difficulties. Thank you again!

Using app

6 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello there! Thanks so much for the review. We are glad that Chintan was able to speak with you directly in order to answer all of your questions; we love offering phone support as well as it is sometimes more convenient for merchants. We look forward to continuing to help you should you need anything! Best of luck with your Black Friday sales!

5 / 5 Share

Nov. 25, 2019

customer service via chat is fantastic. Dylan was so helpful and kind! Looking forward to exploring all the features of this app

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We really appreciate your kind words about our customer service team; live chat is certainly an awesome way to get quick answers to more general questions! We look forward to seeing how you set your sale up! Please don't hesitate to reach out again if you need any other assistance. By the way, your Rolling Stones kiddie clothes are adorable!