All reviews

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 19, 2020

I've tried to like Bold Apps, I really have. And I'm not one to write a poor review without first trying to make an attempt to contact them numerous time. But there support has been completely non-existent. I've tried an app over a year ago and when I wrote to them just about a general inquiry, I never received a reply and since then found another app with much better response times. Last week I decided to give bold discounts a try and requested installation. It's been a week and once again I have tried contacting them and nothing. Supposed to have a 14 day trial, but cannot even use the app and now I'm down to 8 days left and still no way for the app to function on my site. If they are busy, I understand. But better communication would be best as to at least let me know if they received my request.

Using app

Over 2 years

Total reviews

7

Average rating

3.9

3 / 5 Share

Oct. 19, 2020

still trying to figure out not easy to use . not user friendly and there are many issues with this app

Using app

About 1 hour

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your feedback. We are so sorry you were having issues, we do have a team dedicated in assisting merchants with the set up of our apps! And we would be more than happy to help you with any set up questions or any issues you may be having.

5 / 5 Share

Oct. 16, 2020

Love this app so far.. easy to use and accessible . I love that syncs too my store so i don't have to waist my time

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, we really appreciate it! We love that you are happy with the app and very excited to see the growth and success of your store!

5 / 5 Share

Oct. 9, 2020

It's nice that it help me to create the discount that Shopify cannot create, and it looks great. Unfortunately it need to be paid

Using app

1 day

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for the review. We couldn't be happier that you are finding Bold Discounts to be useful and fitting in with the look and feel of your store. Due to feedback like yours, Bold has actually updated the pricing for Bold Discounts so you can access all the features you need at the $19.99 price point! For more information on the price change, you can check out this article: https://support.boldcommerce.com/hc/en-us/articles/360050105812-October-7th-2020-New-Price-Plan-Changes-with-Bold-Discounts-V2

5 / 5 Share

Oct. 7, 2020

Rajni and Bhumi are super helpful fixing any issues with the apps. The apps are great once fine tuned. It made me quite a return on my investment. Well worth it.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review! Providing an app that will bring your store a return on your investment is always our goal. We are also thrilled to hear that Rajni and Bhumi from our support team were able to help out.

3 / 5 Share

Oct. 5, 2020

It works great, but you need the 35 dollar version, if you want the prices to also change in the shopify system and not just frontend.

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you so much for your review. After hearing feedback like yours, Bold has actually updated the pricing for Bold Discounts so you can access all the features you need at the $19.99 price point! For more information on the price change, you can check out this article: https://support.boldcommerce.com/hc/en-us/articles/360050105812-October-7th-2020-New-Price-Plan-Changes-with-Bold-Discounts-V2

5 / 5 Share

Oct. 1, 2020

Lo que he visto hasta el momento me gusta mucho, aunque aún la estoy testeando. Parece fácil e intuitiva.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 1, 2020

I was excited about the app and their suite of products but a bad support experience pointed me elsewhere. Inept support more concerned about their positive/negative rating than actually providing support. Lack of communication and finger-pointing when action not taken. Slow response - problem left unsolved. I ended up going with another app that does the same thing. Sour taste left for BOLD and I will be avoiding all of their products going forward.

Using app

5 days

Total reviews

4

Average rating

4.3

4 / 5 Share

Sept. 28, 2020

it amazing it give me a good idea i hope to improve your apps it usefull for all thanks for you all

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 18, 2020

Great support - Kelsey was quick / efficient and very helpful. Would recommend this app for feature and amazing support :)

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Hello Hello HelloHello Hello HelloHelloHelloHello HelloHelloHelloHelloHelloHelloHelloHelloHelloHelloHello

Using app

About 17 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 15, 2020

I used this app and it worked great during the free trial. Once I used it for a bigger discount on more products, that's when the issue started. First problem, it turned all my "Out of stock" products in to "Sold Out" even though they had been selected to "Continue Selling When Out of Stock". Second problem, after I deleted the discount to correct the issue, the discounted price still continued to show and products continued to show "Sold Out". I manually changed over 100 products to remove the discounted price, but after a few minutes they all went back to the discounted price. I then tried an Import CVS file of all my products with the correct price, and after a few minutes I had the same discounted price and "Sold Out" appear. When I reached out to customer service, the representative kept blaming other applications in my store on the issue. I hadn't had any issues with the other apps that have been working great for months now. I have used the Shopify platform for 5 years, I have a pretty good idea on how the apps work and how they integrate. This new app triggered a series of problems on my website, and they would not want to admit it. I just wanted to uninstall and reinstall the application to see if the problem could be resolved, but they would avoid answering me on whether I could do that or not, so I am uninstalling. I liked the app before the issues. Hopefully, you won't have my same issue. Good luck.

Using app

20 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 9, 2020

I have been searching and trying different app that can work on extra discount offer. This one work the best so far and the supporting team is very responsive on my inquiry. Thank you!

Using app

3 days

Total reviews

3

Average rating

5.0

2 / 5 Share

Sept. 8, 2020

It's not working great and i've been waiting almost 10 days. still not help getting the app installed correctly. My sale is over now so it was messed up the entire sale.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 8, 2020

its goodddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Great app so far! Very easy to use and lots of features. Much nicer to use than organising discounts in Shopify

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2020

genial nos gusto mucho esta genial nos gusto mucho esta appgenial nos gusto mucho esta appgenial nos gusto mucho esta app

Using app

16 minutes

Total reviews

1

Average rating

5.0

2 / 5 Share

Aug. 27, 2020

Prices sometimes come up correct and other times are incorrect. It is become a mess with our customers

Using app

About 5 hours

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 20, 2020

very cool love it i think it will work let's see compelling the purchase is cool xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

great experience- the app is super stable and works very well. Installation was done by Bold-took a few days but worth the wait to make sure it works properly. Loving the app. Also- Big thanks to Taylor for all the hard work getting the app installed so quickly and without any downtime.

Using app

7 months

Total reviews

7

Average rating

5.0