UpCharge Fees Addons Surcharge
Add fees, surcharges, tariffs, add-ons to boost sales and AOV
Rating
4.2
feedback
155
chart
#656
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
11%
-
Less than a month
42%
-
Less than a year
31%
-
More than a year
12%
Reviews Summary
The "upCharge Fees Addons Surcharge" Shopify App has received mostly positive reviews from users. Customers appreciate the app's ease of use in adding fees and surcharges, as well as the quick and helpful customer service provided by the support team. Users have highlighted the effectiveness of the app in passing along credit card fees, adding handling and service fees, and customizing fees for specific products. However, some users have raised concerns about the pricing of the app for what they consider to be simple tasks, limitations in functionality for percentage-based fees, and issues with the app not working as expected in certain scenarios. Overall, the app seems to be beneficial for those needing to implement additional fees on their online store, with a strong emphasis on responsive customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 25, 2025
我最近用咗「upCharge Fees Addons Surcharge」呢個 Shopify App，真係超級幫手。唔單止可以靈活加附加費、服務費同加購項目，而且遇到 add to cart 問題時，佢哋客服非常快就幫我解決。推薦比所有需要收額外費用或者提供加購選項嘅店主，一定唔會失望！
March 19, 2025
Downloaded and added this app after having issues with another app not loading. Did have a singular issue that was resolved within a few hours and no longer have the issues. I am using this app to add fees for handling and service fees to pass onto the customer. It's been a breeze to use. I do recommend this app for anyone needing this service.
Hello, Thank you so much for your 5-star review and for sharing your experience! We're glad to hear that our app has been working smoothly for your needs and that our support team was able to assist you quickly. It's great to know that adding handling and service fees has been a breeze for you! We truly appreciate your recommendation and are always here if you need any further assistance. Thanks again for your support! 😊
March 7, 2025
Erfüllt seinen Zweck recht simpel und leicht zu bedienen. Keine Probleme. Nur der Preis ist jetzt für die simple Aufgabe etwas hoch finde ich. Am Ende sollte eine extra Fee aufgrund bestimmter Produkte eine simple Funktion in Shopify sein ohne dafür zahlen zu müssen.
Hello, Thank you for sharing your feedback! We're glad to hear that you find the app easy to use and that it works well for your needs. 😊 While the app may seem simple on the surface, it actually offers quite flexible settings that allow merchants to create different types of fees with various conditions. This flexibility helps accommodate a wide range of use cases beyond just basic fee additions. We understand that pricing is an important factor, and we truly appreciate your input. If you have any questions or need help optimizing the app for your store, feel free to reach out - we're happy to assist! *** Hallo, Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie die App als benutzerfreundlich empfinden und dass sie Ihren Anforderungen entspricht. 😊 Auch wenn die App auf den ersten Blick einfach erscheint, bietet sie tatsächlich recht flexible Einstellungen. Diese ermöglichen es Händlern, verschiedene Arten von Gebühren mit unterschiedlichen Bedingungen zu erstellen, um eine Vielzahl von Anwendungsfällen abzudecken. Wir verstehen, dass der Preis ein wichtiger Faktor ist, und schätzen Ihr ehrliches Feedback sehr. Falls Sie Fragen haben oder Unterstützung benötigen, um die App optimal für Ihren Shop zu nutzen, lassen Sie es uns gerne wissen – wir helfen Ihnen jederzeit weiter!
March 5, 2025
We use UpCharge to help pass along the credit card fees that we are charged. At one point I needed product support and their team was quick to respond and resolve the issue. I received a response and answer within minutes of emailing them.
Hello, Thank you for your 5-star review! We're glad UpCharge is helping you manage credit card fees effectively. It’s great to hear that our support team was able to assist you quickly - we always strive to provide fast and efficient service. If you ever need anything else, don’t hesitate to reach out!
Feb. 27, 2025
really easy to use, the team are very helpful with any questions you have!
Hello, Thank you so much for your kind words and for leaving a 5-star review! 😊 We're thrilled to hear that you find the app easy to use and that our team could assist you. If you ever need anything, don’t hesitate to reach out - we’re always happy to help!
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