Upcharge Fees & Product Addons
Easily add fees, custom fees, cod fees, and a surcharge
Rating
4.6
feedback
127
chart
#119
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
9%
-
Less than a month
45%
-
Less than a year
28%
-
More than a year
13%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its functionality and the exceptional customer support provided by the team. Users have highlighted the ease of setting up the app, its effectiveness in adding tariffs and fees, and the quick response times from the support team. Maggie, Evgeniya, Angie, and other team members have been specifically mentioned for their outstanding assistance and patience in resolving issues. The app has been described as a game-changer for managing tariffs and surcharges, with users appreciating its impact on revenue and customer experience. However, there are a few negative reviews mentioning issues with functionality and pricing.
Highlights
Review RSS Feed
All reviews
Feb. 23, 2026
Quick to address our issue and helpful with instructions along the way. Great for our add-on packaging fee.
Feb. 13, 2026
This app is super handy! We use it to easily add shipping insurance to orders. And the support team is awesome – they're super knowledgeable, always find solutions fast, and super responsive.
Thank you for your review! 😊 So glad the app fits your shipping insurance setup well. And we really appreciate the kind words about our support team. We’re always here if you need anything!
Feb. 13, 2026
Great customer service! Fast, knowledgeable and helpful reps!
Thanks for the 5-star review! 💙 We really appreciate it! And we’re always here whenever you need a hand.
Feb. 9, 2026
"I had a great experience with the UpCharge team andd Vitali. I needed some help with custom configuration, and their support (shoutout to the team!) was incredibly responsive and helpful. The app works exactly as described and has made managing our surcharges much easier. Highly recommend!"
Thank you so much for the 5-star review! 😊 We’re really happy to hear you had a great experience with the UpCharge team - and I’ll be sure to pass your kind words along to Vitali as well. It’s great to know the custom configuration is working smoothly and that the app has made managing surcharges much easier for you. If you ever need help with further adjustment, just reach out - we’re always here to help.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more