UpCharge Fees Addons Surcharge
Add fees, surcharges, tariffs, add-ons to boost sales and AOV
Rating
4.2
feedback
153
chart
#699
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
20%
-
Less than a year
40%
-
More than a year
32%
Reviews Summary
The reviews for the Mageworx app are overwhelmingly positive, with users praising the ease of use and the exceptional customer support provided by the team. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning specific team members who went above and beyond to assist them. The app itself was commended for working seamlessly and solving specific needs, such as adding order processing fees or extra shipping charges. However, there were some concerns raised about the app's functionality, such as difficulties with percentage-based fees, issues with the uninstall process leaving remnants, and occasional technical glitches like slow loading times and unexpected behavior in the shopping cart.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 7, 2025
Erfüllt seinen Zweck recht simpel und leicht zu bedienen. Keine Probleme. Nur der Preis ist jetzt für die simple Aufgabe etwas hoch finde ich. Am Ende sollte eine extra Fee aufgrund bestimmter Produkte eine simple Funktion in Shopify sein ohne dafür zahlen zu müssen.
March 5, 2025
We use UpCharge to help pass along the credit card fees that we are charged. At one point I needed product support and their team was quick to respond and resolve the issue. I received a response and answer within minutes of emailing them.
Hello, Thank you for your 5-star review! We're glad UpCharge is helping you manage credit card fees effectively. It’s great to hear that our support team was able to assist you quickly - we always strive to provide fast and efficient service. If you ever need anything else, don’t hesitate to reach out!
Feb. 27, 2025
really easy to use, the team are very helpful with any questions you have!
Hello, Thank you so much for your kind words and for leaving a 5-star review! 😊 We're thrilled to hear that you find the app easy to use and that our team could assist you. If you ever need anything, don’t hesitate to reach out - we’re always happy to help!
Feb. 19, 2025
The Mageworx team have been amazing helping us migrate to the new verision of their app, Never have any problems with the app, works like a dream Shoutout to Maggie and Polina who have outstandingly helpful Recommend this app.
Wow, thank you for your amazing review! 🌟 We're so glad to hear that your migration went smoothly and that the app is working perfectly for you. We'll be sure to pass your kind words along to Maggie and Polina - they'll really appreciate it! If you ever need anything, we're always here to help. Thanks again for your support and recommendation!
Dec. 23, 2024
We have been using the app for a long time. It works as it should. Many thanks to the support team, who helped us quickly with the update.
Hello, Thank you so much for your kind words and for taking the time to leave a 5-star review! 😊 We're thrilled to hear that the app has been working well for you and that our support team could assist you quickly with the update. If you ever need any further help, feel free to reach out—we’re always happy to assist!
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