UpCharge Fees Addons Surcharge
Add fees, surcharges, tariffs, add-ons to boost sales and AOV
Rating
4.4
feedback
116
chart
#291
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
9%
-
Less than a month
44%
-
Less than a year
28%
-
More than a year
13%
Reviews Summary
The Shopify App has received mostly positive reviews from users, with many praising the app's functionality in helping with US tariffs and adding fees to orders. Users appreciate the excellent customer service provided by the support team, with specific mentions of Angie, Evgeniya, Maggie, and other team members who were responsive, helpful, and went above and beyond to assist with any issues. The app is described as a game-changer, easy to set up, and effective in adding tariff fees at checkout. However, there are a few negative reviews mentioning issues with the app not meeting specific requirements, not working at all for some users, or causing problems in the shopping cart display.
Highlights
Review RSS Feed
All reviews
Nov. 25, 2025
It’s essential for the U.S. tariffs. When I was having trouble with the app, their support was amazing. Thank you, Angie and Evgeniya! Don’t hesitate to reach out to the team—they’re incredibly kind and helpful. One pro tip from me: when testing the app, make sure to select your own country as well, not just the U.S. It should work properly then. If something doesn’t show up, it’s likely due to your IP address. Good luck!
Thank you so much for the wonderful review and for sharing your experience with the app 💙 We’re really glad to hear that the app is helping you with U.S. tariffs and that our support was helpful when you ran into trouble. It truly means a lot that you took the time to highlight that. Also, huge thanks for sharing your pro tip about testing with your own country selected and keeping IP in mind - that’s very valuable advice for other merchants who might be setting things up for the first time. If you ever need anything else, please don’t hesitate to reach out. We’re always happy to help! 🙌
Nov. 20, 2025
Great App and brilliant customer service. Went above and beyond to help me!!
Thank you very much for your kind words and 5-star review! 🌟 We’re glad to hear the app is working well for you and that our team was able to assist you beyond your expectations. If you need any further help or have suggestions, please don’t hesitate to reach out.
Nov. 6, 2025
Just what I've been looking for to help with the new US tariffs! I had a little bit of a configuration issue and despite dropping an email to support at the weekend the team responded, Angie, Polina and Vitali are all amazing. There was investigation, follow ups, clear communication, and most of all, care. All the things that make great customer support. It also worth pointing out that the configuration issue was down to my misinterpretation of a section of preferences, not an issue with the application itself. Thanks for a great app!
Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear your kind words - they mean a lot to our whole team. If you ever need assistance again, we’ll be more than happy to help. Thanks for choosing our app, and we’re thrilled to have you with us!
Oct. 10, 2025
Such a GameChanger app for our revenue, Consumer Electronics its 1 digit war and this app and support is the right way to fight it
Thank you so much for your kind words! We’re thrilled to hear that the app has made such a positive impact on your business, especially in such a competitive field. Our team truly appreciates your support and is always here to help you get the most out of the app.
Oct. 2, 2025
So far I'm really pleased with this app. Its adding the US tariff fee at the checkout so I don't need to add it onto shipping. I'm not that tech savvy, so the support (Maggie) has been super helpful and patient with some issues I had.
Thank you so much for your kind words and the 5-star review! 🌟 We’re happy to hear the app is working well for you and that the US tariff fee setup saves you the extra hassle. I’ll be sure to share your feedback with Maggie - she’ll be delighted to know her support was helpful and patient. We’re always here if you need a hand in the future. Thanks again for choosing our app!
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