UpCharge Fees Addons Surcharge
Add fees, surcharges, tariffs, add-ons to boost sales and AOV
Rating
4.4
feedback
116
chart
#291
All reviews
Review RSS Feed
June 26, 2025
They have the best tech support!!
Thank you so much for the amazing feedback! We're thrilled to hear you’re happy with our support team — we’re always here if you need anything! 😊
June 12, 2025
This app was a a godsend with the introduction of tariffs on the products we sell into the United States. It took a little configuring and working with tech support to get it working how we needed but we're really happy with the result. I'm not sure what we would be doing now if it wasn't for this app. Their customer service is really responsive and helpful as well.
Thank you so much for your kind words! We're thrilled to hear that the app has been such a valuable solution for your business, especially with the added complexity of new tariffs. It’s great to know that our support team was able to help you get everything set up just right. We truly appreciate your feedback and your trust in us - please don’t hesitate to reach out if you ever need anything in the future!
Aug. 9, 2025
Really great app! We use it to add mandatory fees to orders and everything works perfectly. We’re on the Dawn theme and had no issues with the installation. We can honestly recommend this app. Update: their support team is amazing!
Bardzo dziękujemy za ocenę 5 gwiazdek! Cieszymy się, że aplikacja działa bez zarzutu i spełnia swoje zadanie w zakresie obowiązkowych opłat, a instalacja na motywie Dawn przebiegła bezproblemowo. Dziękujemy za polecenie – cieszymy się, że możemy wspierać Twój sklep! *** Thank you so much for your 5-star review! We're thrilled to hear that the app is working smoothly for your required fees and that the installation on the Dawn theme went without issues. We truly appreciate your recommendation and are glad to support your store!
May 22, 2025
Really solid app — setup was simple and didn’t take much time. We used it to add import tariffs, and it worked just the way we needed. Didn’t even have to reach out to support. We’ll see how it goes over time, but so far, it’s been great.
Thank you so much for the great review! We’re glad to hear the setup was smooth and that the app worked perfectly for your import tariffs — and even better that you didn’t need any support! We appreciate your trust and hope it continues to serve you well over time. Don’t hesitate to reach out if you ever need anything!
May 18, 2025
We needed this app for a particular use case to charge shipping on products that are certain marked in the backend as "don't require shipping" for technical reasons. So far it works really well and support has been super helpful and responsive with customizing the look and feel, answering questions and resolving any issues along the way
Thank you so much for your thoughtful review! We're glad to hear the app is working well for your specific use case, and it's great to know our support team has been helpful and responsive throughout the process. We’re always here if you need further assistance — and we truly appreciate your trust!
May 1, 2025
Fantastic support - fixed an issue for us within 10 hours of reporting it. Well done!
Thank you so much for the great review! We're thrilled to hear our support team was able to resolve your issue quickly. If you ever need anything else, we're always here to help. 😊
March 25, 2025
我最近用咗「upCharge Fees Addons Surcharge」呢個 Shopify App，真係超級幫手。唔單止可以靈活加附加費、服務費同加購項目，而且遇到 add to cart 問題時，佢哋客服非常快就幫我解決。推薦比所有需要收額外費用或者提供加購選項嘅店主，一定唔會失望！
March 19, 2025
Downloaded and added this app after having issues with another app not loading. Did have a singular issue that was resolved within a few hours and no longer have the issues. I am using this app to add fees for handling and service fees to pass onto the customer. It's been a breeze to use. I do recommend this app for anyone needing this service.
Hello, Thank you so much for your 5-star review and for sharing your experience! We're glad to hear that our app has been working smoothly for your needs and that our support team was able to assist you quickly. It's great to know that adding handling and service fees has been a breeze for you! We truly appreciate your recommendation and are always here if you need any further assistance. Thanks again for your support! 😊
March 5, 2025
We use UpCharge to help pass along the credit card fees that we are charged. At one point I needed product support and their team was quick to respond and resolve the issue. I received a response and answer within minutes of emailing them.
Hello, Thank you for your 5-star review! We're glad UpCharge is helping you manage credit card fees effectively. It’s great to hear that our support team was able to assist you quickly - we always strive to provide fast and efficient service. If you ever need anything else, don’t hesitate to reach out!
Feb. 27, 2025
really easy to use, the team are very helpful with any questions you have!
Hello, Thank you so much for your kind words and for leaving a 5-star review! 😊 We're thrilled to hear that you find the app easy to use and that our team could assist you. If you ever need anything, don’t hesitate to reach out - we’re always happy to help!
Feb. 19, 2025
The Mageworx team have been amazing helping us migrate to the new verision of their app, Never have any problems with the app, works like a dream Shoutout to Maggie and Polina who have outstandingly helpful Recommend this app.
Wow, thank you for your amazing review! 🌟 We're so glad to hear that your migration went smoothly and that the app is working perfectly for you. We'll be sure to pass your kind words along to Maggie and Polina - they'll really appreciate it! If you ever need anything, we're always here to help. Thanks again for your support and recommendation!
Dec. 23, 2024
We have been using the app for a long time. It works as it should. Many thanks to the support team, who helped us quickly with the update.
Hello, Thank you so much for your kind words and for taking the time to leave a 5-star review! 😊 We're thrilled to hear that the app has been working well for you and that our support team could assist you quickly with the update. If you ever need any further help, feel free to reach out—we’re always happy to assist!
Dec. 13, 2024
Amazing customer service. So quick to respond and so helpful.
Using app
2 days
Total reviews
1
Average rating
5.0
Hello, Thank you so much for your kind words and 5-star review! We’re delighted to hear that you had a great experience with our customer service team. Your feedback truly motivates us to continue providing quick and helpful support. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We appreciate your support!
Sept. 9, 2024
The app and support team are fantastic! Their response time is quick, and they handle everything with a high level of professionalism. It's refreshing to see this kind of quality in both the app and its support!
Hello, Thank you for the fantastic 5-star review! We're over the moon that you enjoyed our app and the service provided. Looking forward to serving you again!
Sept. 6, 2024
Great help from Angie and Evgeniya. I definetely recommend this app because of their customer service.
Hello, We greatly appreciate your 5-star review! It’s feedback like yours that motivates us to continue delivering exceptional service. Thank you for choosing us!
Sept. 2, 2024
I can't say enough about how surprised I was at their service! Immediate response, and was so thorough and helpful in answering my many many questions throughout the whole afternoon. Wow. 5 stars on service!
Hello, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience. Your support means the world to us!
Aug. 19, 2024
Excellent app and works well and easy to use. Tanya in support help fix a few minor issues so very happy with app and their support!
Hello, Thank you so much for your kind review! We’re delighted to hear that you had a positive experience. Your feedback means a lot to us and motivates us to continue delivering great service. If there’s anything else we can do for you, please don’t hesitate to reach out. We truly appreciate your support!
July 8, 2024
Great app and really great support which is a deal breaker! Thanks!
Hello, Thank you so much for your 5-star review! We are thrilled to hear that you had a great experience with our app. Your kind words mean a lot to our team, and we are so grateful for your support. We always strive to provide the best service possible, and it's fantastic to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out.
May 1, 2024
A simple and clean app for that works as it should – perfect for small cart add ons. It didn't install and seamlessly as I would have hoped, but I'm guessing that was more of a theme issue then their app. Angie was great at getting me setup and the module placed exactly where I wanted.
Feb. 1, 2024
The app works great and the customer services is fantastic. We reached out to them regarding an issue we were having and not only did they solve it promplty but they also went above and beyond to configure the settings to make the uncharge appear better on our website, it was greatly appreciated!