All reviews

Rating Breakdown

  • 5
    73% (107 ratings)
  • 4
    7% (10 ratings)
  • 3
    3% (4 ratings)
  • 2
    6% (9 ratings)
  • 1
    12% (17 ratings)
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5 / 5 Share

Oct. 31, 2022

Love this app! Perfect for our Cart Fees. Customer service and support is top notch and amazing! Thank you for a great app!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Update: Support has been very helpful and has investigated into why it was malfunctioning and added a fix. I will continue to monitor, but it seems like the problem has been solved. We would love this app to work perfectly. Have it all set up correctly, but it will all of a sudden not work for some orders. We reached out and they are going to take a deeper dive into why it might not be working.

Store

Simpls

Using app

Over 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 31, 2022

Great app with a really good backend and options for fees. We are using it for bottle fees in Germany. The support team is quick and helped with the requests I had. Thank you so much. Keep on the great work :-)

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

The service for this app is outstanding. We had an issue with how the charge was being displayed to the customer and within a day they had it fixed and looking just how we wanted it to.

Store

Testing

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

These stars are for Angie & Valentin. Good customer service! Got help troubleshooting a problem within minutes of my request.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

This app is one of a kind in Shopify App Store, Very useful when trying to describe and add fees for your products and cart. I have had a bug when adding a new percentage fee to my theme, I hope they solve it before my test period ends. That way I can be 100% sure to keep the subscription.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

From implementation to ongoing support, we couldn't be happier with the Order Surcharge & Product Fees app and the Mageworx team. Great product and partner!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Great app and cheap. Works perfect for what I needed and the support is on it! Super happy with this app and the team!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 18, 2022

UPDATE: working with customer service they were able to help me with my issue super quick which is dope, so I am happy now. Careful if you get Angie as a rep though she's got a bit of sass and will talk down to you, but other than that, it's good. ORIGINAL: Be careful, this app could stop your add to cart button from working. Support cannot even figure out why, so I'm literally sitting here losing sales.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

Application utile et fonctionnelle. Mais surtout, excellent support, rapide et efficace (ajustements réalisés en 30 minutes). Merci !

Store

energe

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

I used this app to implement a percentage surcharge fee to my store. The app worked perfectly and is very easy to set up. The customer service is great, friendly, fast, and very helpful.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

We utilize this App to add an order processing fee on all of our orders. Any time we have an issue with the processing fee we reach out to Mageworx. They are always quick to respond and are very timely in helping out with any issues that may be happening. The issues we mainly had were proper installation/implementation into our website. They made it quick and painless with all the help they provide.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

I had some problems on the checkout page. The helpful and friendly team quickly helped me solve the problem. Many thanks for that! Your product is simply versatile and good.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows us to create a required weight adjustment surcharge. Being a cheese shop we hand cut all our cheeses/meats to order so it's very important to us to have this. Shopify doesn't allow you to add surcharges or markup so this app makes it happen. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful. Special mention to the support team always available to help us.

Using app

24 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Works really well, lots of options and features to set up your service fees. Customer support is response and very helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

There are lots of options for ways you can utilize this app and their support staff was fast to respond and very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

This app does exactly what it states and is easy to use. The support on this app is next level amazing. Have reached out to the team many times (when we made changes to our site) for assistance and they are always happy to help.

Store

BSW-NZ

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

We use this app to add bottle/can deposits to our beer products in Shopify. We cannot say enough positive things about the incredible technical support that comes along with this stellar app. It does an amazing job, and when we run into a few technical issues, their team steps up to the plate immediately to help walk us through the solution.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

The app is great and does exactly what i need it to do, plus the support team is stellar and have been a massive help. Highly recommend this app for your store.

Using app

About 1 month

Total reviews

2

Average rating

4.5