Upcharge Fees & Product Addons
Easily add fees, custom fees, cod fees, and a surcharge
Rating
4.5
feedback
137
chart
#381
All reviews
Review RSS Feed
Nov. 20, 2025
Great App and brilliant customer service. Went above and beyond to help me!!
Thank you very much for your kind words and 5-star review! 🌟 We’re glad to hear the app is working well for you and that our team was able to assist you beyond your expectations. If you need any further help or have suggestions, please don’t hesitate to reach out.
Nov. 6, 2025
Just what I've been looking for to help with the new US tariffs! I had a little bit of a configuration issue and despite dropping an email to support at the weekend the team responded, Angie, Polina and Vitali are all amazing. There was investigation, follow ups, clear communication, and most of all, care. All the things that make great customer support. It also worth pointing out that the configuration issue was down to my misinterpretation of a section of preferences, not an issue with the application itself. Thanks for a great app!
Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear your kind words - they mean a lot to our whole team. If you ever need assistance again, we’ll be more than happy to help. Thanks for choosing our app, and we’re thrilled to have you with us!
Oct. 10, 2025
Such a GameChanger app for our revenue, Consumer Electronics its 1 digit war and this app and support is the right way to fight it
Thank you so much for your kind words! We’re thrilled to hear that the app has made such a positive impact on your business, especially in such a competitive field. Our team truly appreciates your support and is always here to help you get the most out of the app.
Oct. 2, 2025
So far I'm really pleased with this app. Its adding the US tariff fee at the checkout so I don't need to add it onto shipping. I'm not that tech savvy, so the support (Maggie) has been super helpful and patient with some issues I had.
Thank you so much for your kind words and the 5-star review! 🌟 We’re happy to hear the app is working well for you and that the US tariff fee setup saves you the extra hassle. I’ll be sure to share your feedback with Maggie - she’ll be delighted to know her support was helpful and patient. We’re always here if you need a hand in the future. Thanks again for choosing our app!
Sept. 29, 2025
We’ve been using the Upcharge app and it has worked exactly as we needed. I had a few issues with the initial configuration, but Angie and Evgeniya were incredibly helpful in getting everything resolved straight away. Their support was prompt, clear, and genuinely above and beyond. The app itself runs smoothly and does exactly what it promises, but what really stands out is the level of service behind it. Knowing that there’s such a responsive and capable team available makes a huge difference. Highly recommend both the app and the wonderful team behind it.
Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that the app is working just as you need, and it means a lot to know that Angie and Evgeniya’s support made such a positive difference. Our team takes pride in providing not only a reliable app, but also responsive and caring support - so it’s very rewarding to hear this recognized. We truly appreciate your recommendation and are so glad to have you with us! 🙌
Sept. 14, 2025
This app is amazing! It’s super fast and intuitive, and the support team is incredibly responsive. Any question I’ve had was answered quickly and clearly. Their help makes using the app completely stress-free. Highly recommend!
Thank you so much for your kind words! 💙 We’re thrilled to hear you find the app fast and intuitive, and that our support team has been able to make things smooth and stress-free for you. Your recommendation means a lot to us!
Sept. 14, 2025
I don't normally leave reviews but these guys went way above and beyond to help me so I couldn't not! The app has been a lifesaver in being able to charge the US tariff fees that I'm now having to pay when shipping goods there. Despite watching all the helpful videos I was still stuck, so they went in and changed the necessary settings for me. Not only that but they replied several times to my initial struggles on a Sunday, which I absolutely wasn't expecting at all! Very very helpful people, highly recommend!
Thank you so much for taking the time to share this wonderful feedback! 🌟 We’re delighted to hear the app has been a real help with handling US tariff fees and that our team could step in to get everything set up smoothly for you. Your kind words about our support (even on a Sunday!) mean a lot to us - we always want to make sure you feel supported whenever you need assistance. We truly appreciate your recommendation and look forward to continuing to help your store succeed!
Sept. 10, 2025
A great app that does the work, but greater support when needed! Cudos!
Thank you so much for your kind words and for the 5-star review! 🌟 We’re happy to hear the app is working well for you and that our support team could help when needed. Your feedback truly motivates us to keep improving!
Aug. 31, 2025
This app is perfect for the new US tariffs. It was pretty easy to set up especially with the great tech support I received to make sure it was all working correctly.
Thank you so much for the 5-star review! 🌟 We’re glad to hear the app is helping you manage the new US tariffs and that setup was smooth. It’s great to know our support team could assist you in getting everything working correctly. We truly appreciate your feedback!
Aug. 30, 2025
Extremely responsive support, friendly and helpful! This is how all apps should be, cannot fault their team.
Thank you so much for your kind words and 5-star review! 🌟 We’re thrilled to hear you had a great experience with our support team. Your feedback means a lot to us and motivates us to keep improving. If you ever need assistance again, we’ll be more than happy to help.
Aug. 25, 2025
Very good service. I didn't know if I set it up correctly and customer service answered promptly and support staff followed up to check my settings and even wrote to ask if everything is alright. Good job!
Thank you so much for your kind words and 5-star review! 🌟 We’re happy to hear that our support team could assist you quickly and make sure everything was set up correctly. It’s always our goal to ensure you feel confident using the app. We truly appreciate your feedback and your trust in us! 🙌
Aug. 14, 2025
Been testing this tool for a week now due to the newly implemented tariffs in the US market. Support from the tech has been pro-active and very responsive!
Thank you for the 5-star feedback! 🌟 We’re happy to hear the app is helping you navigate the new US tariffs and that our support team has been proactive and responsive. We truly appreciate your trust and support!
July 30, 2025
App is great and more functional than others that we have used that didn't always work (e.g. product limits). Support was great on fixing an issue (that was self inflicted!). Would recommend
July 23, 2025
Maggie is absolutely amazing at her customer support! We spoke very briefly about our issue and she was off and running making the necessary corrections to get our business back up and running in no time! I love a product that has a team of technicians behind them to help you at any time. Maggie deserves a raise!!! She found our issue very quickly and even made a helpful suggestion to improve our operating efficiency! Love love love this app & its support team. Well done...A+++!
Thank you so much for the glowing review! We’re thrilled to hear that Maggie was able to assist you so efficiently and make such a positive impact on your experience. We’ll be sure to pass along your kind words — Maggie definitely deserves the recognition! We’re so glad to know that you love the app and the support we provide. If you ever need anything else, don’t hesitate to reach out. Your satisfaction means the world to us! Thanks again for taking the time to share your feedback! A+++ is music to our ears!
July 1, 2025
This app is exactly what we needed. Installation was a breeze, and their support team is amazing, they helped us resolve a design issue in under an hour. The app is super powerful and handles complex use cases like tariffs and additional product add-ons perfectly. Highly recommended if you're looking for a reliable, flexible solution.
Thank you so much for the wonderful review! We're glad to hear the app is meeting your needs and that the installation and support experience were smooth. It's great to know it's helping you handle complex setups like tariffs and add-ons — that's exactly what we aim for! We're always here if you need anything. 😊
July 1, 2025
Maggie & the team at Mageworks are always so helpful! I love this app and so appreciate the great customer service they provide.
Thank you so much for the kind words! We're thrilled to hear you're enjoying the app and that Maggie and the team have been helpful. We truly appreciate your support and are always here if you need anything! 😊
June 26, 2025
They have the best tech support!!
Thank you so much for the amazing feedback! We're thrilled to hear you’re happy with our support team — we’re always here if you need anything! 😊
June 12, 2025
This app was a a godsend with the introduction of tariffs on the products we sell into the United States. It took a little configuring and working with tech support to get it working how we needed but we're really happy with the result. I'm not sure what we would be doing now if it wasn't for this app. Their customer service is really responsive and helpful as well.
Thank you so much for your kind words! We're thrilled to hear that the app has been such a valuable solution for your business, especially with the added complexity of new tariffs. It’s great to know that our support team was able to help you get everything set up just right. We truly appreciate your feedback and your trust in us - please don’t hesitate to reach out if you ever need anything in the future!