UpCharge Fees Addons Surcharge
Fees, surcharges, and add-ons to increase your sales and AOV
Rating
4.1
feedback
147
chart
#708
All reviews
Rating Breakdown
Oct. 31, 2022
Love this app! Perfect for our Cart Fees. Customer service and support is top notch and amazing! Thank you for a great app!
Oct. 20, 2022
Update: Support has been very helpful and has investigated into why it was malfunctioning and added a fix. I will continue to monitor, but it seems like the problem has been solved. We would love this app to work perfectly. Have it all set up correctly, but it will all of a sudden not work for some orders. We reached out and they are going to take a deeper dive into why it might not be working.
Aug. 31, 2022
Great app with a really good backend and options for fees. We are using it for bottle fees in Germany. The support team is quick and helped with the requests I had. Thank you so much. Keep on the great work :-)
Aug. 25, 2022
The service for this app is outstanding. We had an issue with how the charge was being displayed to the customer and within a day they had it fixed and looking just how we wanted it to.
Aug. 25, 2022
These stars are for Angie & Valentin. Good customer service! Got help troubleshooting a problem within minutes of my request.
Aug. 8, 2022
This app is one of a kind in Shopify App Store, Very useful when trying to describe and add fees for your products and cart. I have had a bug when adding a new percentage fee to my theme, I hope they solve it before my test period ends. That way I can be 100% sure to keep the subscription.
June 23, 2022
From implementation to ongoing support, we couldn't be happier with the Order Surcharge & Product Fees app and the Mageworx team. Great product and partner!
June 22, 2022
Great app and cheap. Works perfect for what I needed and the support is on it! Super happy with this app and the team!
May 18, 2022
UPDATE: working with customer service they were able to help me with my issue super quick which is dope, so I am happy now. Careful if you get Angie as a rep though she's got a bit of sass and will talk down to you, but other than that, it's good. ORIGINAL: Be careful, this app could stop your add to cart button from working. Support cannot even figure out why, so I'm literally sitting here losing sales.
April 5, 2022
Application utile et fonctionnelle. Mais surtout, excellent support, rapide et efficace (ajustements réalisés en 30 minutes). Merci !
March 22, 2022
I used this app to implement a percentage surcharge fee to my store. The app worked perfectly and is very easy to set up. The customer service is great, friendly, fast, and very helpful.
Dec. 17, 2021
We utilize this App to add an order processing fee on all of our orders. Any time we have an issue with the processing fee we reach out to Mageworx. They are always quick to respond and are very timely in helping out with any issues that may be happening. The issues we mainly had were proper installation/implementation into our website. They made it quick and painless with all the help they provide.
Nov. 8, 2021
I had some problems on the checkout page. The helpful and friendly team quickly helped me solve the problem. Many thanks for that! Your product is simply versatile and good.
Oct. 19, 2021
Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows us to create a required weight adjustment surcharge. Being a cheese shop we hand cut all our cheeses/meats to order so it's very important to us to have this. Shopify doesn't allow you to add surcharges or markup so this app makes it happen. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!
Oct. 7, 2021
Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful. Special mention to the support team always available to help us.
Oct. 6, 2021
Works really well, lots of options and features to set up your service fees. Customer support is response and very helpful.
Sept. 27, 2021
There are lots of options for ways you can utilize this app and their support staff was fast to respond and very helpful.
Sept. 13, 2021
This app does exactly what it states and is easy to use. The support on this app is next level amazing. Have reached out to the team many times (when we made changes to our site) for assistance and they are always happy to help.
Aug. 10, 2021
We use this app to add bottle/can deposits to our beer products in Shopify. We cannot say enough positive things about the incredible technical support that comes along with this stellar app. It does an amazing job, and when we run into a few technical issues, their team steps up to the plate immediately to help walk us through the solution.
June 8, 2021
The app is great and does exactly what i need it to do, plus the support team is stellar and have been a massive help. Highly recommend this app for your store.