UpCharge Fees Addons Surcharge
Fees, surcharges, and add-ons to increase your sales and AOV
Rating
4.1
feedback
147
chart
#718
All reviews
Rating Breakdown
Review RSS Feed
May 27, 2021
Excellent app... and even better customer service! Had an issue and they fixed it within 24 hours. Works great for all of our needs...
May 3, 2021
The plugin works as it should, we use it to add a tax free deposit fee to our products. The support experience is very positive and prefessional.
April 30, 2021
After searching through a bunch of apps, we finally found one that met all our needs! The team at Order & Product Fees were quick to respond and incredibly helpful. Very happy with the app!
March 23, 2021
the team are amazing, quick at responding and patient with their clients, even when we can get confused. the app is fantastic and i highly recommend it.
Nov. 14, 2021
Update: Same fast and efficient service to reinstall the app when we updated our theme to Shopify 2.0. Used the offered free installation service which was completed within a day. Communication and resolution of a couple of issues was excellent. This combined with very helpful answers to my questions makes this easy to recommend.
Feb. 9, 2021
Good app for all kinds of fees. The installation is a little tricky, but the customer support is very good and helps you very fast!!
Jan. 21, 2021
Fantastic app, works great and really easy to use. Also support it top notch being quick to reply and provide support in any way possible
Jan. 13, 2021
I have been looking for an app like this for quite some time, Very glad I came across this app. Their Support helped me install it but some app was causing it to malfunction. It took 2 days for support to get back to me about why the app is not working but Angelika Trubko helped me to resolve the problem. The app does take a bit long to load and need improvement on that aspect further than that it is an awesome app and worth the monthly fee.
Dec. 14, 2020
We are using this app in a few of our stores now and we find are experiences consistently positive. Team members Dmitry, Alexey & Angelika are always professional, prompt, and kind.
Jan. 12, 2023
The new version of the app is even better than the first one! The load times in the Cart are now so fast, you barely feel them. The app simply does what it should do. The Support is really great, i often reached out to them because i had a question/issue with my app and the often answered in just a few minutes!
Nov. 26, 2020
Was just what we were looking for! I did my best to install myself, but it wasn't functioning. I put in a ticket rather late in the day before a holiday, and by the time I woke up the next morning, things were functioning great!!! Definitely recommend!
Nov. 4, 2020
Just starting working with this app. Support team has been extremely helpful. Have not you explored it fully.
Oct. 14, 2020
After downloading it, I considered installing it myself but took advantage of their free installation which they did quickly. After configuring it, I had one request which they also completed quickly. I was very happy with the technical support. And the best part is it paid for itself on the first order when a customer picked one of the fees.
Hello, Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. Feel free to get back to us if you have any questions or need our help. We will be happy to assist. Have a great day.
Sept. 8, 2020
Superb customer service. Angelika's always incredibly patient & answers all my questions in a timely matter.
Hello, Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure. Have a great day!
June 5, 2020
This app was really helpful in creating the additional processing fees we needed to, hidden in the cart but dynamically setup to match totals.
Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon! Have a great day!
May 27, 2020
Amazing support - 5STARS! My first shopify app review because this team deserves it. Fast responses and always willing to have a look! Many others i've dealt with pass the problem on so quickly without having a look at the code Hats off to Angelika and her Team. I've been using this app for almost a year and while it doesn't charge fees for every order due to issues with cart drawers, 95% of orders are charged which is good for me. Thank you
Hello, We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Have a great day!
May 8, 2020
This app has saved me thousands of dollars by enabling me to create a product that is intended to cover the credit card transaction processing fee. When there were issues with the app, the development team resolved it in under 24 hours..
Hello, Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Feel free to get back to us if you have any questions or need our help. We will be happy to assist.
April 27, 2020
Great customer service, app works as described. I ran into an issue when I installed another app not made by Mageworx, and when I contacted the team they were quick to reply and help me out of a jam. Thanks for the support!
Hello, Thank you for taking the time to leave us such a great review. You made our day! We will strive to deliver great experiences consistently. Have a great day.
April 21, 2020
Great App. I was able to add a certain percentage of the total price of a rental outfit at check out. Secondly, the support team is great: they get back to you on time and always willing to help. I strongly recommend this app.
Hello, We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :) Thank you, once again, for your kind words. Have a wonderful day.
April 15, 2020
The app is really helpful for shops like mine - we’re selling beer and needed extra fee for bottle return system. App was the only one that fitted from 760 other I checked for extra fees. It does everything I need - add fixed fee for concrete items and doesn't apply VAT taxes. One thing that could be improved - receipt could sum up same fees as one item, because now it's separate for each item. But I'm sure we will get this opportunity as the app will be renewed.
Hello, Thank you for taking the time to leave us such a great review! You made our day! We will have some cool improvements in our road map, which we hope to release soon. Feel free to get back to us if you need our help. We will be glad to assist. Have a wonderful day.