All reviews

Rating Breakdown

  • 5
    80% (101 ratings)
  • 4
    4% (5 ratings)
  • 3
    4% (5 ratings)
  • 2
    4% (5 ratings)
  • 1
    9% (11 ratings)

Reviews with Text

  • 100% (127)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2020

Superb customer service. Angelika's always incredibly patient & answers all my questions in a timely matter.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure. Have a great day!

5 / 5 Share

May 27, 2020

Amazing support - 5STARS! My first shopify app review because this team deserves it. Fast responses and always willing to have a look! Many others i've dealt with pass the problem on so quickly without having a look at the code Hats off to Angelika and her Team. I've been using this app for almost a year and while it doesn't charge fees for every order due to issues with cart drawers, 95% of orders are charged which is good for me. Thank you

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Have a great day!

5 / 5 Share

April 21, 2020

Great App. I was able to add a certain percentage of the total price of a rental outfit at check out. Secondly, the support team is great: they get back to you on time and always willing to help. I strongly recommend this app.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :) Thank you, once again, for your kind words. Have a wonderful day.

5 / 5 Share

April 10, 2020

This app does exactly as it says. Customer service did the installation for me within 2 hours of me downloading the app. They were also very quick to resolve issues I had with my custom theme. Angelika and Vitali were especially helpful and friendly.

Using app

1 day

Total reviews

8

Average rating

4.8

Developer Reply

Hello, We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :) Thank you, once again, for your kind words. Have a wonderful day.

5 / 5 Share

March 30, 2020

Very powerful and versatile app. A great tool if you want to add fees for your payments methods for example as Shopify doesn't not allow to modify the 'payment pages'. You can also save money with this app as you can add extra fees for shipping so you do not have to pay for a separate app for that. Unlimited possibilities. The fact you can make a field mandatory and add rules allow you to apply fees to some of your customers only based on their group, country, the amount of the cart etc. I like the fact you can apply fees to the cart or by products too. A lot of possibilities. I used mine to apply fees when clients are paying in installments with Credit Cards (x2,x3,x4) and fees are adjusted according to their 'discount tag' and options are displayed based on the total cart amount. The team is amazing and will help you to tailor made the app for your website. I have been impressed by their reactivity, patience and support. Probably the best app I have integrated on my B2B website.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for this amazing review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Feel free to get back to us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.

5 / 5 Share

March 20, 2020

Five stars. Burgeon Beer Co. is a craft brewery, and we allow our customers to order beer online for in-store pickup. We use a different POS than the Shopify option for onsite sales, so there previously wasn't a way for us to add gratuity for our to-go staff as an option at check-out. This app was a perfect work-around, and tech support is SUPER fast, attentive, and thorough. Def recommend!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :) Thank you, once again, for your kind words. Have a wonderful day.

5 / 5 Share

Dec. 17, 2019

I am using this app to add a rush fee to my checkout page. So far, I am loving it. It's great that the app can be installed for FREE while most companies charge for this. It's super easy to use and the Customer Service reps are amazingly fast, knowledgeable, and helpful. I look forward to using this feature and providing more options for my customers.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

We do not charge for shipping, but we do charge a flat packaging and handling fee. This app works GREAT for us. The staff has been helpful and quick to respond when needed. We have been using this app for a couple of years now with nothing but good results. I would not hesitate to recommend giving them a try, They've been great for us.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2019

Works fantastic and customer support is great and fast. If this app 'doesn't work' on your store, its because you did not follow directions and request their free one-time installation. Thank you guys for this app! Just what we needed.

Using app

7 days

Total reviews

10

Average rating

4.7

5 / 5 Share

April 17, 2019

The app works as expected. Since we had a custom theme we needed assistance getting it setup but the staff was helpful and able to install and customize it quickly for us. Thank you!

Using app

About 22 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a positive review. We will strive to deliver great experiences consistently.

5 / 5 Share

April 10, 2019

Although we had some special requirements, the customer service responded always with quick and competent solutions.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are happy to hear you enjoyed our service.

5 / 5 Share

Dec. 19, 2018

I have had this APP for over a year, and it works wonderfully! The customer service is Awesome!!! Whenever I had a question or needed something, they always get back very fast, and go above and beyond!! Great Job!! Thank you!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

Exactly what I was looking for to charge processing fees on my Event Products. Includes the ability to easily add IF statements to narrow in the product types to charge fees on with control over how to display that fee to the customer. Thanks!

Using app

13 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 12, 2018

We had some issues with the theme we are on pulling incorrect data on the cart page and can say that the support team came through huge for us. They were able to get in and clean up the code/styling to fix the issue and get the app working sat 100%. Thank you to Angelika and her team for helping us out and fixing the issue we were running into!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2018

Save your company some money and increase you probability. This app is great! I added in my packing material as part of my cost to customers, so I don't have to eat the cost. I had a little problem figuring out the software programing, but support was great! They sprang into action and not only fix my problem, but made the browser update better. What to go guys!! I would highly recommend this software to help off set some of you cost a pass it to the customer.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2018

After some issues in the beginning, the app now greatly improves my shop-usability, customer experience and profit margins! :-) Especially noteworthy is the dedicated support team, which helped my install the fees and even fixed some issues in my shop along the way! Keep it up! :-)

Store

Joybrau

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2018

Mageworx simply works great and i highly recommend it. The team provided great support to resolve all the issues I had while implementing their solution which now more than pays for itself!

Using app

26 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 27, 2017

Exactly what we needed to collect online convenience fees for certain services that can be purchased in our store at a lower cost to us. The developers responded with a fix for a problem with tracking changes in the cart after the fee had been applied and now we're very happy with the additional options that this app gives us. Highly recommended if you have a retail store and want to encourage in-store purchases for local services.

Using app

16 days

Total reviews

4

Average rating

4.5

5 / 5 Share

April 14, 2017

App works perfectly and makes it so easy to offer up sell items along with gift wrapping for our customers. The support is beyond amazing! Every question and request was answered quickly, accurately and very professional. I would highly recommend this app to anyone running a store that needs to offer add-ons or up sells on their products.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2019

Quickly responded to my request and changed an issue within a day! Super appreciative and very happy with the customer service/product. Edit - months later they still support us and the app. They are very helpful and responsive in development support, and were quick to address and solve any bugs that our template caused. Great team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0