All reviews

Rating Breakdown

  • 5
    76% (88 ratings)
  • 4
    4% (5 ratings)
  • 3
    4% (5 ratings)
  • 2
    4% (5 ratings)
  • 1
    10% (12 ratings)

Reviews with Text

  • 100% (115)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 12, 2018

We had some issues with the theme we are on pulling incorrect data on the cart page and can say that the support team came through huge for us. They were able to get in and clean up the code/styling to fix the issue and get the app working sat 100%. Thank you to Angelika and her team for helping us out and fixing the issue we were running into!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2018

Save your company some money and increase you probability. This app is great! I added in my packing material as part of my cost to customers, so I don't have to eat the cost. I had a little problem figuring out the software programing, but support was great! They sprang into action and not only fix my problem, but made the browser update better. What to go guys!! I would highly recommend this software to help off set some of you cost a pass it to the customer.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2018

After some issues in the beginning, the app now greatly improves my shop-usability, customer experience and profit margins! :-) Especially noteworthy is the dedicated support team, which helped my install the fees and even fixed some issues in my shop along the way! Keep it up! :-)

Store

Joybrau

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2018

Mageworx simply works great and i highly recommend it. The team provided great support to resolve all the issues I had while implementing their solution which now more than pays for itself!

Using app

26 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 27, 2017

Exactly what we needed to collect online convenience fees for certain services that can be purchased in our store at a lower cost to us. The developers responded with a fix for a problem with tracking changes in the cart after the fee had been applied and now we're very happy with the additional options that this app gives us. Highly recommended if you have a retail store and want to encourage in-store purchases for local services.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2017

App works perfectly and makes it so easy to offer up sell items along with gift wrapping for our customers. The support is beyond amazing! Every question and request was answered quickly, accurately and very professional. I would highly recommend this app to anyone running a store that needs to offer add-ons or up sells on their products.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2019

Quickly responded to my request and changed an issue within a day! Super appreciative and very happy with the customer service/product. Edit - months later they still support us and the app. They are very helpful and responsive in development support, and were quick to address and solve any bugs that our template caused. Great team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2016

When 3M introduced a new premium Paint Protection Film product (ProSeries), we were looking for a way to offer the upgrade on all our kit products. Shopify limits variants to three, so this App saves a major rebuild of our site. Product Fee allows us to offer the upgrade. The option to upgrade appears when a kit is added to the shopping cart. We found set up of the app rather complex, and there were some bugs to work out, but MageWorx took care of all the issues with prompt responses. They are easy to deal with, professional and follow through. Thanks again.

Using app

About 1 month

Total reviews

1

Average rating

5.0