Upcharge Surcharge Fees Tariff
All reviews
The service for this app is outstanding. We had an issue with how the charge was being displayed to the customer and within a day they had it fixed and looking just how we wanted it to.
These stars are for Angie & Valentin. Good customer service! Got help troubleshooting a problem within minutes of my request.
The Order Surcharge & Product Fees app works well for us. We did hit a theme incompatibility issue but their dev team was quick to rectify the situation.
Great app and cheap. Works perfect for what I needed and the support is on it! Super happy with this app and the team!
UPDATE: working with customer service they were able to help me with my issue super quick which is dope, so I am happy now. Careful if you get Angie as a rep though she's got a bit of sass and will talk down to you, but other than that, it's good. ORIGINAL: Be careful, this app could stop your add to cart button from working. Support cannot even figure out why, so I'm literally sitting here losing sales.
We utilize this App to add an order processing fee on all of our orders. Any time we have an issue with the processing fee we reach out to Mageworx. They are always quick to respond and are very timely in helping out with any issues that may be happening. The issues we mainly had were proper installation/implementation into our website. They made it quick and painless with all the help they provide.
Thank you for your kind words! We’re thrilled to hear that our support team made the installation process quick and painless for you. We are always here to help and ensure our app adds value to your business.
I had some problems on the checkout page. The helpful and friendly team quickly helped me solve the problem. Many thanks for that! Your product is simply versatile and good.
Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows us to create a required weight adjustment surcharge. Being a cheese shop we hand cut all our cheeses/meats to order so it's very important to us to have this. Shopify doesn't allow you to add surcharges or markup so this app makes it happen. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!
Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful. Special mention to the support team always available to help us.
This app does exactly what it states and is easy to use. The support on this app is next level amazing. Have reached out to the team many times (when we made changes to our site) for assistance and they are always happy to help.
The app is great and does exactly what i need it to do, plus the support team is stellar and have been a massive help. Highly recommend this app for your store.
Excellent app... and even better customer service! Had an issue and they fixed it within 24 hours. Works great for all of our needs...
The plugin works as it should, we use it to add a tax free deposit fee to our products. The support experience is very positive and prefessional.
Thank you for the great review! We’re glad to hear that the app is working exactly as expected for your deposit fees. Maintaining a professional and positive support experience is very important to us, and we appreciate your feedback. Wishing you continued success with your store
After searching through a bunch of apps, we finally found one that met all our needs! The team at Order & Product Fees were quick to respond and incredibly helpful. Very happy with the app!
Update: Same fast and efficient service to reinstall the app when we updated our theme to Shopify 2.0. Used the offered free installation service which was completed within a day. Communication and resolution of a couple of issues was excellent. This combined with very helpful answers to my questions makes this easy to recommend.
Fantastic app, works great and really easy to use. Also support it top notch being quick to reply and provide support in any way possible
Just starting working with this app. Support team has been extremely helpful. Have not you explored it fully.
After downloading it, I considered installing it myself but took advantage of their free installation which they did quickly. After configuring it, I had one request which they also completed quickly. I was very happy with the technical support. And the best part is it paid for itself on the first order when a customer picked one of the fees.
Hello, Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. Feel free to get back to us if you have any questions or need our help. We will be happy to assist. Have a great day.
Superb customer service. Angelika's always incredibly patient & answers all my questions in a timely matter.
Hello, Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure. Have a great day!
Amazing support - 5STARS! My first shopify app review because this team deserves it. Fast responses and always willing to have a look! Many others i've dealt with pass the problem on so quickly without having a look at the code Hats off to Angelika and her Team. I've been using this app for almost a year and while it doesn't charge fees for every order due to issues with cart drawers, 95% of orders are charged which is good for me. Thank you
Hello, We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Have a great day!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.