All reviews

Rating Breakdown

  • 5
    93% (1,734 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

Nov. 21, 2024

Not only that the app is superb and has a lot of good features, their support is absolutely five stars. Has received quick help with good results.

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Great Product. Its rare that I find a Shopify app that I don't want to just un-install in less than 2 days. This one is definitely the exception. It is very configurable, and has changed how i present our growing catalog of products to our customers. I'm only using 20% of its features and I think its amazing and total worth it. I'm looking forward to digging into all the other great features to see how they can help me with our store. The customer service has been great. I have reached out a couple of times for some issues that I was having (both my fault for not setting some things up right) and they have been very responsive in getting back to me in less than 4-5 hours.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Helen kills it with the customer service! I had a few issues after installing the app and she had everything fixed for me within a few hours. Couldn't ask for better customer support. Thanks!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

L'équipe est vraiment super, prête à aider pour que l'application reproduise fidélement le design de votre thème. Sans parler des fonctionnalités qui sont vraiment incroyables ! Un must-have !! Merci beaucoup !

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 19, 2024

The app works great and has fulfilled all our needs. We have 4000 listings on our website and the search, and Year/Make/Model search works perfectly. Helen has been a pleasure to deal with and has instantly sorted any extra request we have had.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Easy to set up. Great support from Helen. She was so responsive and got our ticket resolved within 2 hours which is unheard of.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Excelente aplicativo, suporte muito atencioso, meu thema não funcionava com o aplicativo por padrão contudo o suporte configurou e personalizou o thema principal

Using app

12 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 15, 2024

Un grand bravo à Helen et à l'équipe de Globo Software Solution ! Leur application est vraiment efficace et leur service client est exceptionnel. Helen a été réactive, patiente et très professionnelle dans ses réponses, ce qui est rare et précieux. L'application est idéale pour les boutiques dont les catalogues sont déjà bien structurés, et elle fonctionne parfaitement dans ce cadre. Pour les boutiques en phase de structuration, quelques outils supplémentaires pour automatiser la gestion des attributs seraient un vrai plus. Malgré cela, l'engagement d'Helen et de son équipe a largement compensé ces petites limites. Je recommande vivement Globo pour leur sérieux et leur souci de bien faire.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

We encountered an issue where products weren’t displaying in the collections, but Helen and her team quickly resolved it. Thank you for the excellent support! Great communication as well :)

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

I am extremely satisfied with Helen's service! She responded quickly and handled my issues with exceptional efficiency, resolving my requests every time. Helen paid great attention to detail and followed up proactively to ensure everything was fully resolved. Her professionalism and patience made my experience truly enjoyable. I highly recommend this outstanding customer service representative!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 13, 2024

Made it live on our store and then it basically just resulted in no products for our collection. Totally strange and had to uninstall it

Using app

2 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 12, 2024

Excellent app and service! From the beginning, Helen was very kind and quick to respond to my requests. She was always attentive, making sure everything progressed smoothly and helped me resolve every issue that came up while integrating the app with my theme. Highly recommended for their professionalism and customer care!

Store

Mi tienda

Using app

14 days

5 / 5 Share

Nov. 12, 2024

Agile and effective solutions

Store

Batela

Using app

Almost 2 years

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 8, 2024

Good customer experience! Even add the spinner that we need to eager load the products! Very fast response. Hope they scale to the moon!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Helen is amazing!! I had a fixed required to make the search function work on our theme. I preferred not to pay our third party developers to implement this so I asked Helen. She had it fixed within 24 hours and it was all included in our monthly fee. I cannot express how happy I am with the changes the team have made. Thanks a million!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Powerful search options and customizations; made our catalog of 10,000+ books MUCH easier to work with for customers. Customer service has been fantastic, too; we've been working with Helen, and she has been on top of whatever we need customized.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Great app for our website, support is very helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0