Smart Product Filter & Search for Shopify

Smart Product Filter & Search

Boost sales with AI semantic search and instant filters
Rating
4.9
Feedback
2,228
Reviews
Chart
#270
Shopify

All reviews

1 / 5 Share
March 17, 2019

Product catalog can't showing. i was pay monthly for your apps. Please fix it. where we must get a support. ? i was send email but still hasn't received a reply

Store Using app Total reviews Average rating
PERSEBAYA STORE 3 months 9 3.3
Developer Reply

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0. One again, We are so sorry for the problem

1 / 5 Share
March 16, 2019

Application has stopped working, no advice why, not able to get support. They do not offer 24/7.. Today is a disaster as none of my products are showing on my website, they have all gone. So many lost sales today and i cannot contact anyone

Store Using app Total reviews Average rating
Collectible Madness 5 months 3 3.7
Developer Reply

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0. One again, We are so sorry for the problem

1 / 5 Share
March 17, 2019

This App works and suddenly it will be down and you will not see any filters. I am using this App from past 6 months and I have faced issue multiple times. Today the App is down and i am not able to see all the products in the website and it effected my sales. I am not sure if there is any maintenance activity or the developer doesn't care to inform about it. I request everyone to stay away from this app. Not worth having it. Make sure to select an App which has 24/7 support, a working phone number maybe and notify customers properly when App is going thru maintenance activities etc. I am updating my review based on your reply here. If you have upgraded your App from Version 4 to 5, did you inform all your customers about the upgrade so the stores can check proactively to see if there are any issues and report them to you immediately. So you guys are upgrading an App and not testing if the App is backward compatible. Remember stores are paying for your App and this is not a free service.

Store Using app Total reviews Average rating
NYDHI BADMINTON STORE 9 months 1 1.0
Developer Reply

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0. One again, We are so sorry for the problem

1 / 5 Share
Feb. 9, 2019

There is something wrong with this app. Functionality is ok but the performance is not stable. App crashes and all filtered inventory goes off line.

Store Using app Total reviews Average rating
M4M-Europe About 17 hours 2 3.0
5 / 5 Share
Jan. 29, 2019

I've only had this app for about a week but so far so good. Very user-friendly and quick customer service when I had a few customization issues.

Store Using app Total reviews Average rating
Shop Charged 19 days 1 5.0
4 / 5 Share
Jan. 21, 2019

We needed a well-designed product filter that can deliver a friendly UX. Great customer services and sleek interface. Recommended!

Store Using app Total reviews Average rating
PENTICTON About 1 month 3 4.7
5 / 5 Share
Jan. 15, 2019

I tried all the apps related to the filters and I assure you that this is the best. Perfect app and excellent custom service.

Store Using app Total reviews Average rating
Sesto Synergy 8 days 5 5.0
5 / 5 Share
Dec. 27, 2018

Just what my website needed. Works exactly as I would expect, and does everything I need. Excellent app

Store Using app Total reviews Average rating
Aqua Lab Aquaria 17 days 9 4.8
1 / 5 Share
Dec. 12, 2018

This app messed up my whole site. Even after I uninstalled it, I'm still trying to fix what it messed up.

Store Using app Total reviews Average rating
Carolyn Hearn Designs 5 days 3 2.3
5 / 5 Share
Dec. 10, 2018

Excellent customers service. Fast and efficient. Was able to help me with some custom code to make our install perfect. Great App.

Store Using app Total reviews Average rating
JDP Motorsports 11 days 1 5.0
5 / 5 Share
April 10, 2025

all the issues have been well solved, now it is working well with our theme.

Store Using app Total reviews Average rating
Beauté Hera Almost 4 years 2 3.0
5 / 5 Share
Nov. 26, 2018

Very good app. The support is simply the best. They helped me 5 times in 5 days. Everything works perfectly!

Store Using app Total reviews Average rating
PAAR Socks 24 days 2 4.5
5 / 5 Share
Oct. 30, 2018

had a fantastic experience, had been having issues due to one of the apps i am using on my website and it had been causing bugs, the support team of smart filter are amazing and helped me out immidiately even though it wasnt their app that was malfunctioning. really appreciate it. Thank you guys

Store Using app Total reviews Average rating
Pathpavers 5 months 3 5.0
1 / 5 Share
Oct. 29, 2018

I uninstalled this app now none of my products are visible. I have reached out to support for some assistance, but I see I am not the only one who is having this problem

Store Using app Total reviews Average rating
Caring Candies 16 minutes 7 4.4
3 / 5 Share
Nov. 3, 2018

I tried to reach the customer service and wait for whole day but no one reply. If you change the product ratio you need them to help you to change. But no one reply.

Store Using app Total reviews Average rating
BLACKTAILOR 16 days 5 3.8
5 / 5 Share
Oct. 5, 2018

Their technical support did a fast and great job dealing with some adjustments needed to fit our purposes

Store Using app Total reviews Average rating
Artesta 8 days 7 4.4
4 / 5 Share
Sept. 13, 2018

Had issues with breaking Filter and uninstalling but the App itself is perfect. Support helped me quickly to fix a couple of bugs regarding the app and now works perfectly. If you have issues don't hesitate to contact their support which works.

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 7, 2018

AWESOME SUPPORT - THANK YOU, GUYS ! had a few issues getting the app working but the staff the very next day fixed any issues we had and now it works beautifully

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 31, 2018

This app definitely deserves a 5 star with it's function and the SUPPORT from the back. It works with the tags. It took me some time to figure it out but the results are just what we need. They is live chat support during the night (I am from US) and they always respond you in email within 24 hours or less. Great app! Great SUPPORT!

Store Using app Total reviews Average rating
Gabiichen Optics 5 months 1 5.0
5 / 5 Share
Oct. 16, 2018

App does exactly what we needed! We did some customizations together with the team, good support on their side!

Store Using app Total reviews Average rating
Justbiteeu 4 months 2 5.0
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