Smart Product Filter & Search
All reviews
Product catalog can't showing. i was pay monthly for your apps. Please fix it. where we must get a support. ? i was send email but still hasn't received a reply
Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0. One again, We are so sorry for the problem
Application has stopped working, no advice why, not able to get support. They do not offer 24/7.. Today is a disaster as none of my products are showing on my website, they have all gone. So many lost sales today and i cannot contact anyone
Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0. One again, We are so sorry for the problem
This App works and suddenly it will be down and you will not see any filters. I am using this App from past 6 months and I have faced issue multiple times. Today the App is down and i am not able to see all the products in the website and it effected my sales. I am not sure if there is any maintenance activity or the developer doesn't care to inform about it. I request everyone to stay away from this app. Not worth having it. Make sure to select an App which has 24/7 support, a working phone number maybe and notify customers properly when App is going thru maintenance activities etc. I am updating my review based on your reply here. If you have upgraded your App from Version 4 to 5, did you inform all your customers about the upgrade so the stores can check proactively to see if there are any issues and report them to you immediately. So you guys are upgrading an App and not testing if the App is backward compatible. Remember stores are paying for your App and this is not a free service.
Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0. One again, We are so sorry for the problem
There is something wrong with this app. Functionality is ok but the performance is not stable. App crashes and all filtered inventory goes off line.
I've only had this app for about a week but so far so good. Very user-friendly and quick customer service when I had a few customization issues.
We needed a well-designed product filter that can deliver a friendly UX. Great customer services and sleek interface. Recommended!
I tried all the apps related to the filters and I assure you that this is the best. Perfect app and excellent custom service.
Just what my website needed. Works exactly as I would expect, and does everything I need. Excellent app
This app messed up my whole site. Even after I uninstalled it, I'm still trying to fix what it messed up.
Excellent customers service. Fast and efficient. Was able to help me with some custom code to make our install perfect. Great App.
all the issues have been well solved, now it is working well with our theme.
Very good app. The support is simply the best. They helped me 5 times in 5 days. Everything works perfectly!
had a fantastic experience, had been having issues due to one of the apps i am using on my website and it had been causing bugs, the support team of smart filter are amazing and helped me out immidiately even though it wasnt their app that was malfunctioning. really appreciate it. Thank you guys
I uninstalled this app now none of my products are visible. I have reached out to support for some assistance, but I see I am not the only one who is having this problem
I tried to reach the customer service and wait for whole day but no one reply. If you change the product ratio you need them to help you to change. But no one reply.
Their technical support did a fast and great job dealing with some adjustments needed to fit our purposes
Had issues with breaking Filter and uninstalling but the App itself is perfect. Support helped me quickly to fix a couple of bugs regarding the app and now works perfectly. If you have issues don't hesitate to contact their support which works.
AWESOME SUPPORT - THANK YOU, GUYS ! had a few issues getting the app working but the staff the very next day fixed any issues we had and now it works beautifully
This app definitely deserves a 5 star with it's function and the SUPPORT from the back. It works with the tags. It took me some time to figure it out but the results are just what we need. They is live chat support during the night (I am from US) and they always respond you in email within 24 hours or less. Great app! Great SUPPORT!
App does exactly what we needed! We did some customizations together with the team, good support on their side!
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