All reviews

Rating Breakdown

  • 5
    94% (1,971 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 97% (2,032)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2025

Helen is great to work with. She is fast, efficient, and often goes above and beyond.

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 9, 2025

The customer support team has been really helpful and quick to respond whenever I’ve had any questions. It’s clear that the team behind this app is constantly working to improve and provide a great experience for users. Overall, I’m very happy with this app and would highly recommend it to anyone looking for an easy-to-use solution to manage their online store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Helen was very professional and resolved my issue quickly and efficiently. I really appreciate her clear communication and fast response — outstanding service!

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Great app. The support is always very helpful, quick to answer and create usable and efficient customisations for your needs. There's a lot to it and we can customise it to make our search and filter for our very large catalogue just how we want it.

Store

PlanBee

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

The app itself is perfect for my store. It provides a much better user experience on our site and the customer support has been outstanding. Working with Helen has been a joy, she is kind and supportive to assist me with a recent issue on my store. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Fantastic support, I have literally never experienced support like this before. Incredibly fast, efficient, and communicative. Helen helped me, and solved my issues within less than 30 minutes of me sending my initial help request email. Use this tool for your site.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Smart Product Filter is an amazing app that makes browsing and organizing products so much easier. The filters work perfectly, the design fits seamlessly with my store, and everything runs smoothly. It’s a must-have tool if you want to give your customers a better shopping experience. I especially want to thank Helen from the support team. She was incredibly helpful, patient, and quick to respond to every question I had. Thanks to her assistance, everything was set up perfectly. Excellent app and top-notch support — definitely deserves 5 stars!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

This app has really upgraded our store's search experience. We had some customizations that we wanted to apply and customer service (we spoke to Helen!) was fast, responsive, and got the job done. Highly recommend!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Great developers who are happy to help whenever you need it. Make sure you sync the app if your collection pages are having issues as this usually solves the problem!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

I've been using this app for a few years and only today ran into my first problem. I used the live chat feature and Helen helped me near instantly and it was all sorted within 10 minutes!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Very helpful! love this filter app

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 7, 2025

De SLECHTSE APP OOIT !! IK HEB DE APP VERWIJDERD EN KRIJG EEN E-MAIL DAT ZE $1200 Dollar gaan afschrijven op 6 November! Bij het kopje “beheren” geeft Shopify een technische fout waardoor ik niets kan beheren! Wat een oplichting !

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 7, 2025

Works well, great service.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Helen has been exceptionally quick to fix an issue on our website thank you!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

good job fast service from Helen

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

This app is great and the support top notch!

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

The filter works really well for my purposes. Customers can use it to find exactly what they need. It sets my site apart from all my competitors. Support is good and it is easy to set up and use.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 3, 2025

This app is perfect for customizing collection pages. It offers advanced filtering options and flexible design features that really enhance the user experience. Most importantly, the customer support is outstanding, quick, helpful, and always ready to assist. Highly recommended for anyone looking to improve product sorting and page design!

Using app

Over 1 year

Total reviews

1

Average rating

5.0