All reviews

Rating Breakdown

  • 5
    93% (1,635 ratings)
  • 4
    4% (62 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    3% (53 ratings)
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5 / 5 Share

Feb. 19, 2024

I love this app because their customer service is 10/10!!!!! I have been struggling with some customisation as I am an IT moron. Helen was the one who had been helping me. She was patient and efficient. She solved my problem so fast.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

The app is amazing. We've been using it for more than 2 years. The support is always on time and helpful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Such a great filter and search app with plenty of features. We needed some help with the integration into our theme but the support was really good and sorted it in no time at all. Thanks!

Store

Rogey

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

I am using the app for a couple of years now and I only can highly recommend this app and it would have gotten more stars, if there were more! The color swatches can be customized with color or image and everything else can be customized as well. The support is extremly helpful and quick, they solves my requests within less than 24 hour. Perfect, love it!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

I recently encountered a minor hiccup while using the Smart Product Filter application in my online store. Though the issue seemed small, it was impacting the functionality of the filter, and I wanted to ensure my customers had the best possible experience. Unsure of how to resolve it on my own, I reached out to the developers for assistance. I cannot express enough how impressed I am with the level of service and support provided by the team at Smart Product Filter. From the moment I contacted them, they were attentive, responsive, and committed to finding a solution promptly. Their expertise in diagnosing and fixing the problem was evident right from the start. They quickly identified the root cause of the issue and implemented a solution that seamlessly resolved it. What stood out to me the most was their dedication to ensuring that the fix was implemented efficiently without causing any disruptions to my store's operations. Throughout the process, the developers kept me informed of their progress and provided clear instructions on how to implement the solution on my end. Their communication was exceptional, and they went above and beyond to ensure that I was fully satisfied with the outcome. I also want to commend the developers for their professionalism and willingness to address even the smallest of issues with the utmost care and attention. Their commitment to excellence is truly commendable, and it's evident that they take great pride in their work. Thanks to the efforts of the Smart Product Filter team, my online store is now running smoothly, and my customers can enjoy a seamless browsing experience. I couldn't be happier with the level of service I received, and I wholeheartedly recommend their product and services to anyone looking for a reliable and efficient solution for their online store. Kudos to the team for their exceptional work!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Good customer support

Store

Moomaya

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Great Customer service and the app does everything i need it to do, They will customize it for you and do a great job, Helen helped me and she was awesome

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

We have been using this app for a couple of years. It has good functionality and excellent customer support.

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 8, 2024

Very responsive customer service.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

We have integrated the app into our new shop. That worked very well. The possibilities that the app offers are fantastic. Our questions that we had during the test phase were answered quickly and very competently. A small adjustment was also made for us. I would like to thank Helen for the great support. I can recommend the app without reservation. Thomas

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

I recently installed the Smart Product Filter & Search app in my Shopify store and it has been a game-changer! The app has made it so much easier for my customers to find exactly what they are looking for on my website. The filter options are extremely intuitive and make it easy for customers to narrow down their search results based on a variety of criteria such as color, size, and price. One of the things I love most about this app is how customizable it is. I was able to easily customize the filter and search options to match my store's branding and design. The app also provides detailed analytics on customer search behavior, which has been very helpful in identifying which products are most popular and which search terms are being used the most. Overall, I highly recommend the Smart Product Filter & Search app to any Shopify store owner looking to improve their customer's shopping experience and increase sales. It's definitely worth the investment!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Hi, I can recommend the app "smart product filters % search" for themes that do not offer filter options. It is straightforward to use. The support is excellent - there were a few difficulties with the theme style - but they helped me quickly and reliably. They have a great and courteous support team. Now everything works as I expected and the styling fits with the whole site. Thanks for that!

Using app

14 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

I use the app in 3 of my pages and I want to highlight their quick response when anything happens. We recently had something not working properly and Helen & David from the support and development team solved it within less than 24 hours.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 2, 2024

Especially the customer feedback is great. Pricing is quite expensive however, we need to use two apps for Globo that effectively do the same and therefore pay double price

Store

Myheate

Using app

4 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Feb. 1, 2024

Great App and the support is even better. Very quick and resolved all my issues.

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 1, 2024

The app is easy to set up and use, it only took a few minutes! The filters look and work great! The customer service was also extremely helpful and friendly. Helen & David made sure to keep me updated every step of the way and were very fast to reply to any questions I had.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Great app with great functionality. Most things you can do yourself, if not, they are very helpfull. If i had a question it was solved same day.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Great service. Have been using the app for a few years and the customer service is just brilliant. Recently I have been working with Helen who is just brilliant and super-efficient. Recommend.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

I've recently integrated this app into my online store to enhance the filters and search functionality, and I must say, it's been a fantastic decision. However, what truly makes this app stand out is the exceptional support from Helen and the team. They are incredibly responsive, efficiently handling any queries or adjustments I've required with a friendly and professional approach. Their dedication to providing timely and effective solutions has significantly improved my experience. I'm genuinely impressed by the level of care and support offered. I highly recommend this app to anyone looking to improve their online store’s user experience. A huge thank you to Helen and the team for their outstanding service!

Store

Abicus

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

I have a lot of issues to start with, but customer service is great and resolve all issues with the filter and have been in constant ensuring the problems are resolved

Store

Mugsie

Using app

4 months

Total reviews

1

Average rating

1.0