Smart Product Filter & Search
#1 Shopify Filter & Search App
Rating
4.9
feedback
1,766
chart
#843
All reviews
Rating Breakdown
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Jan. 20, 2024
This app is exactly what I was looking for. Everything is pretty much set up for you without doing anything - it just works without hassle.
Jan. 19, 2024
The App is great and provides all the functions we need, It exceeds our expectations. After we encountered some problems during setup, Helen was very patient and efficient in helping us complete the setup. Thank you very much. This software is highly recommended.
Jan. 19, 2024
This app is incredibly useful and great *when it is functioning properly*. By far the best option I was able to find in the app store. However, time and time again I am running into issues with the development team. Each time I request a relatively simple fix, not only is the problem not fixed, but a whole slew of new problems are created. This is now the second time this has happened to me with this app. The first time we managed to get everything sorted after over a month of back and forth/constant issues. It was very time consuming and frustrating, but ultimately I was very happy with the end product. Now several months later I am having some new issues and running into the same headaches as before where each time I ask them to fix something they just end up causing a handful of new problems. I'm not sure what the disconnect is here but I'm really hoping that my current issues can be fixed in a timely manner. I just had to spend an entire working day going into my theme files and fixing code that they altered which resulted in the mobile view layout of my store being unusable. Very disappointed at the moment but hoping that they will redeem themselves and I can come back here and change my review to 5 stars. I desperately want this app to succeed as my storefront would not be the same without it, but they need to be better with development support across the board. An app that I pay for should not be causing more problems than they fix per each help request.
Jan. 19, 2024
We are so happy with this app and the quick and helpful customer service. We have had a couple issues setting it up ourselves, but customer service was quick to help and made the onboarding experience super simple!
Jan. 19, 2024
App works great, and customer service is always prompt. Definitely worth the price.
Jan. 18, 2024
Amazing. The app itself is great and works as intended. Fulfilled all my Filter and Search needs! Now, where it really gets next level! The ongoing service and assistance! I have asked on multiple occasions for help where my theme was clashing or just not quite working with the app. On all instances they responded quickly to customize/ correct code. Most recently I was helped by Helen. Above and beyond! sorted my problems one after another, went as far as coding a feature in to all my collection pages! Not to mention, we had a 12 hour time difference Cant recommend them more! Great experience to be had.
Jan. 17, 2024
Very impressed and happy wit the app and support team. Within minutes Helen was able to rectify an issue and resolve it.
Jan. 16, 2024
The customer service is great, they always response you quickly and give you feedback solution in next day.
Jan. 15, 2024
Support is quick to assist with issues if they arise. App has been working as intended thus far and elevated customer experience when navigating our website.
Jan. 15, 2024
I am new to the ecommerce world and I am running a multivendor site. For some reason I could not get my sellers products to appear in the catalog with the app. They would show before the app was installed but would disappear as soon as the I would integrate the app well Helen saved the day!! So quickly I might add. I was unsure if anyone would even respond, and I mean literally with in 5 mins of my email I got a response and 10 mins later PROBLEM SOLVED!!!! The app really amps up your site from looking mediocre to all the way legit. Thank you for your quick responses and resolutions.
Using app
3 months
Total reviews
1
Average rating
5.0
Jan. 15, 2024
We use this app on multiple of our stores - the developers and customer service are great, friendly and responsive. For larger stores, this app is great if you're struggling with Shopify limitations. We use this to help give customers more tools to filter large collections. They do a great job and I'd happily recommend them.
Jan. 12, 2024
I am very happy with this app so far. I have tried other search and filter apps and this one is very simple and easy to use in comparison. Their support team was very quick to customize the UI to match my store as well.
Jan. 12, 2024
It's a really user friendly app, that helps you customize your filter & search engine. Really useful when you have a bigger webshop. Also the support is really smooth Helen was really nice and helpful :)
Jan. 10, 2024
Smart Product is the perfect filtering app-- balanced between user friendly and feature loaded, plus very sleek appearance. I tried three similar apps but could not make them work properly for my needs, or they looked sloppy on my site. Best of all, when I ran into a question, I had an immediate response from Support with the issue resolved within hours! THANK YOU HELEN!!
Jan. 9, 2024
使用しているテーマに合わせてフィルターの見え方を調整してほしいというこちらの要望に対し、サポートのヘレンさんがとても迅速にカスタマイズを行なってくださり大変信頼できると感じました。