All reviews

Rating Breakdown

  • 5
    94% (1,859 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (45 ratings)

Reviews with Text

  • 97% (1,917)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 1, 2025

We encountered major issues with our store, and this app's support team came through in a big way. Their customer service was exceptional especially Helen, who responded quickly and resolved our problems efficiently. Her attention to detail and dedication were impressive. Thanks to her support, everything is now running smoothly. I highly recommend this app to anyone looking for reliable functionality backed by responsive and helpful service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

Great customer support! We were experiencing an issue and reached out to the Globo team. Withing minutes they had gotten back to us and were working on the solution. Very very impressed with this kind of customer attention and we couldn't be happier.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Instantly resolve problem. Helen is nice and helpful.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2025

Highly recommended! This app delivers great value for us; not only in the core features, but also fantastic customer support! We've been able to customize a lot to fit some very specific needs, both through the basic in-app editor for smaller changes, and liquid code snippets for tailoring to our exact needs. Support is always super quick to help out whenever there's something I'm unable to do, from customization to fixing errors.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 1, 2025

Great support, great help fråm Helen - quick and action-oriented handling of our issue.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2025

Great App, great Customer Support! This App solves a lot of things simultaneously. We have a heavy individualised shop, lots of non-standard-code. The Support team is always fast to respond and eager to solve whatever issues arise. There hasn't been a single issue, where the support wasn't at their heels and created solutions. It's refreshing to be working with such an enthusiastic and capable team. Shoutout to Helen for always being nice and responsive

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 1, 2025

Amazing app and excellent support, i recommend, they support also translation for as many languages as you have on your website and the app is easy to use and setup

Using app

About 13 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

July 1, 2025

Awesome support! Really good app and very responsive team.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2025

Customer Service Helen is helpful, fast response. Very good experience. You guys should try it.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 1, 2025

Have been using this app for years and ran into my first issue just recently. I hit up support (shout out to little Helen) and they responded almost immediately, within 20minutes my issue was resolved and I couldn’t be happier. Great app, great support, worth 5 stars!

Store

Dyonsu

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2025

Very helpful and diligent service!

Store

Alfies

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

I just installed Smart Product Filter & Search and received great help from Helen during installation and personalisation to my liking. Very satisfying!

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 27, 2025

We can only recommend this app. The support is extremely fast and always endeavors to implement individual requests.

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 27, 2025

great app and team

Using app

About 2 hours

Total reviews

11

Average rating

4.6

5 / 5 Share

June 27, 2025

Absolutely amazing app and support team! I had several custom needs and small display issues when integrating the filter system into my theme. I thought it would take days to solve, but the team was incredibly responsive — everything was fixed in less than 24 hours! Their answers were always clear, effective, and on point. Special thanks to Steven and Helene for their support, professionalism, and patience. Highly recommend if you're looking for a powerful product filter with outstanding customer service!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Awesome customer support! Helen helped me solve some issues i was having with the app!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

June 26, 2025

This app worked great for us for many years! Today we had our first issue and Helen solved the issue in a minute! Great customer support and product!

Using app

About 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 26, 2025

App is intuitive and easy to set up and maintain. Customer support was quick and helpful in resolving our recent issue.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2025

Great help from Steven and Helen for the Smart product filter

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Store

Temala

Using app

22 days

Total reviews

2

Average rating

5.0