All reviews

Rating Breakdown

  • 5
    93% (1,636 ratings)
  • 4
    4% (62 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    3% (53 ratings)
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5 / 5 Share

Dec. 20, 2023

The customer support has been amazing. Helen is very knowledgeable and the response time is really fast.

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 20, 2023

Using app

22 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 19, 2023

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 19, 2023

Top notch app, looks great on my site, easiest setup vs all the other apps that we considered. Support was available instantly. 10/10!!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Helen helped fix issues I had with the app - fast and now all is working!

Store

My Store

Using app

2 days

5 / 5 Share

Dec. 19, 2023

Really surprised by the fast support of this team. They reply literally within 5 minutes and fix issues immediately. Thanks Helen!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

It was the only filter app that I found can filter for child product so buyer will not have no result issue. Other app can only allow limited filter options/filter tree which does not works for us.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

The filter is a must have for any store with a free theme. I'm shocked that Shopify stores don't provide nice filters as a default, because if you have more than 50 products, it becomes really hard to browse the shop page. I use variations metafields for the filter, and it works like a charm! The metafields are invisible on the customer end, and you don't have to load the listings with options that have only one option in order for them to show up on the filter. It takes a bit of work to edit the variations' metafields, especially if each product has dozens of variations, but it's doable in bulk editing. Helen has been instrumental in helping me set up the filter with metafields. I'm very happy with how it works!

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 18, 2023

I have been using the app for a while now and have had no complaints at all! The app does what it's supposed to do, there's plenty options to tailor it exactly to your needs and if you need help, the support is quick and on point. When I wanted to install the app on a new collection there seemed to be a small issue that I couldn't fix myself and in no time Helen helped me out and installed the filter exactly the way I wanted it. Happy user right here!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

The customer service was amazing! Very fast, skillful, and kind. It was a great experience. Especially, Helen helped me to solve problems beautifully. I truly appreciate her support and this service!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Great app~! Great service~! Helen helped me with my issues, quickly and nicely ~! professional solutions~!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

This app is fantastic! Does exactly what we wanted it to do for our website and their customer support is amazing and quick to respond. Helen has helped us on multiple occasions when we've run into some trouble. Highly recommend this app for all websites!

Using app

28 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 13, 2023

So pleased with the help offered by Helen when I had a display issue on my website after changing settings in the smart product filter. She resolved my query and went on to help me make the change to the set up that I wanted. Brilliant and fast. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

I had an outstanding experience with this app, and I attribute much of it to Helen's exceptional support. Her prompt and knowledgeable assistance truly set this app apart. Highly recommend for both the app's functionality and outstanding customer service. A+!

Store

Moogway

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Really powerful tool that will compliment our suite of shops.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Fantastic App, that solved a huge filtering headache. Had some issues with integration with our template and Helen and her team resolved the issue within 24 hours. Outstanding. Highly recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

They are incredible. The filter and search solution is well and a lot can be edited. But their team is the best. Helps, adapts, advises. We recommend!

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

とても素早い対応で助かりました。 アプリもセットアップしやすく、商品検索もスムーズです。

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Their support is the best. They are quick and very detailed in the help they offer.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Thank you for quick support. Very good supportive team member.

Using app

20 days

Total reviews

2

Average rating

5.0